List of sp flash tool error codes, meanings & how to fix (solution)

[Error Codes] List of sp flash tool error codes, meanings & how to fix (solution)

hovatek
Administrator

49,774

03-08-2014, 09:13 AM

#1

Smart Phone Flash Tool also known as SP Flash Tool is a Desktop application used to flash firmware to Mediatek (MTK) Android devices. Its a pretty easy tool to use but you're bound to encounter one error or the other at certain points in your flashing experience. This guide is dedicated to listing errors / problems you might encounter when using SP Flash tool, what they mean / indicate and what steps you can take to fix / resolve them.
Just in case you don't know how to use SP Flash tool , please see the video below to get a good insight into how the tool works in order to boost your chances of success.

List of SP Flash Tool errors & their solutions

Important Notice (PLEASE READ BEFORE YOU PROCEED)
We have neatly arranged each error into error code, message, meaning and solution. In order to easily find the solution to the error you're getting, use the 'Find in page' option in your browser to search for the error code e.g 4032 . This will save you the stress of endless scrolling or accidentally scrolling past the SP Flash Tool error you're looking for.

Below is a list of SP Flash Tool errors, their meanings and how to resolve them

Phone is totally dead

Message: Phone no longer responds to power button

Solution:

Follow this guide @ https://www.hovatek.com/forum/thread-286.html

Phone still not working after flashing

Message: Phone still stuck at Bootlogo or Bootloop

Solution:

Ensure there's a formatted SD card in the phone before flashing
Give up to 5 minutes because first boot takes time
Boot the phone into recovery mode then wipe data / factory reset
Remove the battery for 30 seconds then slot back in
Try a firmware upgrade . use MTK droid tools version 2.3.0 to backup usrdata & cache or copy then from the clockworkmod backup
Try a firmware / ROM from another source

Phone shows white screen, strange colors or divided screen after flashing

Message: You can see the phone responding to buttons and making sound but all is blurred by white screen

Solution:

The ROM / Firmware you flashed is incompatible, get from another source (especially boot.img , logo.bin and uboot.bin / lk.bin )

Phone automatically disconnecting during flashing

Message: The phone makes the disconnecting sound just as flashing begins, interrupting the process

Solution:

Try a different USB cord, USB port & PC
Try holding down the Volume decrease (you could try volume increase or both) while connecting the phone to PC for flashing
Launch Device manager (Right-click My Computer > Select Manage)
Connect the phone to the PC via a USB cord, Device manager should refresh
Take note of what the phone is detected as (often as Unknown or Mediatek under Other devices)
Right-click whatever the phone is detect as and select Update Driver Software...
Select Browse my computer for driver software
Select Let me pick from a list of device drivers on my computer
Click Next
Click Have Disk
Proceed with the Mediatek (VCOM) driver installation steps described at https://www.hovatek.com/forum/thread-440.html and click Yes if you get an Update Driver warning

Sp Flash tool remains at 0%

Message: Phone only shows charging sign

Meaning: Necessary drivers have not been successfully installed on the PC

Solution:

Follow this guide @ https://www.hovatek.com/forum/thread-440.html to manually install vcom drivers
If you have installed VCOM drivers but the phone is still only charging then Launch Device manager (Right-click My Computer > Select Manage)
Connect the phone to the PC via a USB cord, Device manager should refresh
Take note of what the phone is detected as (often as Unknown or Mediatek under Other devices)
Right-click whatever the phone is detect as and select Update Driver Software...
Select Browse my computer for driver software
Select Let me pick from a list of device drivers on my computer
Click Next
Click Have Disk
Proceed with the Mediatek (VCOM) driver installation steps described at https://www.hovatek.com/forum/thread-440.html and click Yes if you get an Update Driver warning

Stuck at Download DA 100%

Message: Download DA 100%

Meaning: SP Flash tool is having trouble communicating with the device

Solution:
Uninstall and re-install Mediatek drivers

Error 5054

Message: BROM ERROR S_DL_GET_DRAM_SETTINGS_FAIL (5054)

Meaning: The files you're trying to flash do not belong to or are not compatible with the phone you're trying to flash them to OR if you're getting the error while trying to format then it's likely you only loaded scatter file without the rest of the files in the firmware

Solution:

If you're trying to flash firmware, then ensure you're using the correct files. If you're sure they are, then try formatting before flashing again
If you're trying to format, then ensure you the scatter file you loaded onto SP flash tool has complete firmware file locations

Initialize scatter failed

Message: Error: Initialize scatter file failed. Please check the scatter file name you load is legal

Meaning: SP Flash tool doesn't accept the name format of your scatter file

Solution:

Ensure the scatter file wasn't renamed. If you're certain it wasn't, try a higher version of SP Flash tool

Error 8038

Message: Error 8038! Android download pmt is ready and layout has been changed

Meaning: SP Flash tool is having trouble writing to certain partitions due to some incompatibility

Solution:

Format the phone in SP flash tool (Do not format Bootloader) then try flashing the files again using Download
If Download doesnt work then do a firmware upgrade
If the MTK backup contains more than one scatter file, retry flashing with the other scatter file.
If that isn't feasible, try formatting first or use firmware upgrade
If that doesn't work, open the scatter file using Notepad++ and change __NODL_FAT to FAT by removing "__NODL_" .

Error 4032

Message: BROM ERROR : S_FT_ENABLE_DRAM_FAIL (4032) [EMI] Enable DRAM fail

Meaning: The firmware you're trying to flash is either not compatible with your device or you have selected the wrong flashing settings

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Ensure you tick the boxes for only the files present in the ROM you're about to flash
Probably have the wrong driver installed. Uninstall vcom, preloader and MTK drivers using usb deview then manually re-install using https://www.hovatek.com/forum/thread-440.html
Delete the sp flash tool folder then re-extract
Ensure the phone is switched off (with battery still inside) before connecting to PC for flashing.
If that doesn't work, keep holding down the volume decrease button just before connecting the phone to PC for flashing (you could try volume increase , power + volume decrease or power + volume increase).
Consider using the latest version of Sp Flash tool
Format the phone before trying to flash the file(s) again

Error 5056

Message: BROM ERROR : S_DL_PMT_ERR_NO_SPACE (5069)

Meaning: The size of a file is larger than the available / possible partition size

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Try another stock ROM
Change the phone's emmc chip

Error 4001

Message: S_FT_DA_NO_RESPONSE or Da didn't send response data to FlashTool!

Meaning: SP flash tool is having difficulty communicating with the device

Solution:

Change the USB-port
Run SP flash tool as Admin
Ensure to install the correct drivers (see https://www.hovatek.com/forum/thread-440.html )
Try another PC and USB cord
Ensure the phone is switched off with a charged battery inside when connecting to the PC for flashing

Sp flash tool was successful but phone's calibration doesn't work

Message: Soft keys and touch screen don't work / respond

Solution:

Edit the scatter file using Notepad++ and remove NODL__ (or set is_download: false to is_download: true ) in front of the items you have in the backup folder but aren't listed when you load the scatter file in SP flash tool. This way, these items will become listed when next you load the scatter file (after saving of course) and therefore flashable

Error 4008

Message: BROM ERROR : S_FT_DOWNLOAD_FAIL (4008)

Meaning: SP Flash tool encountered an error while attempting to flash files

Solution:

Ensure the battery is in the phone and the phone is switched off before connecting for flashing
Try using a higher version of SP flash tool
Change the USB cord and port or PC
Use the format option then download in SP flash tool

Error 3149

Message: BROM ERROR : S_DA_SDMMC_WRITE_FAILED (3149)

Meaning: SP Flash tool was unable to flash files to the phone

Solution:

Ensure to run the latest version of SP flash tool as Administrator
Format first then Download
Don't tick a box with an unspecified / empty file path
Ensure the phone is switched off (with a well charged battery in it ) before connecting to PC for flashing
Try a different PC
Try a different ROM
Try a different USB cord
Try formatting the phone first before flashing files to it

Error 3168

Message: BROM ERROR: S_CHIP_TYRE_NOT_MATCH(3168)

Meaning: Sp flash tool believes there's a mismatch between the information provided in the scatter file and the phone's info.

Solution:

Ensure you're using the ROM for the exact phone model
Try a higher version of SP flash tool
Ensure to install the correct drivers for the phone on the PC

Error 2004

Message: BROM ERROR : S_FT_DOWNLOAD_FAIL (2004)

Meaning: There was an interruption in the communication between SP flash tool and the device

Solution:

A Secure Boot Download Agent (DA) might be required
Take out and reinsert the battery
Try using a different USB cord, port and PC
Right-click flash_tool.exe > Select Properties > Select Compatibility > Set to Windows XP Service Pack 3 > Click Apply > Click OK > Run SP flash tool as Administrator
Try a different USB cord
Try a different port on the PC or another PC
Ensure the battery is well changed and inside the switched off phone before connecting to PC for flashing

USB device not recognized

Message: USB device not recognized prompt at system tray after connecting the phone to PC

Meaning: The PC is having problems communicating with the phone (often due to interruption, hardware or driver problems)

Solution:

Follow the guide @ https://www.hovatek.com/forum/thread-808.html
Try a different USB cord, PC port or PC

Error 1013

Message: BROM ERROR:S_COM_PORT_OPEN Fail(1013)

Meaning: SP flash tool encountered an error while attempting to communicate with the phone via the target port

Solution:

Try using a different port on the PC
Try a different version of SP flash tool
Install VCOM drivers using https://www.hovatek.com/forum/thread-440.html
Ensure the phone is switched off with battery inside before connecting to the PC for flashing
Try using a different PC
Try changing the USB cord
Ensure the phone's USB port isn't damaged

Error 2020

Message: BROM ERROR : S_BROM_CHKSUM16_MEM_RESULT_DIFF (2020)

Meaning: SP flash tool encountered a problem moving the files to be flashed into the phone's internal SRAM

Solution:

Use the latest version of SP flash tool
In SP flash tool, navigate to Options > Option > Connection > Battery. Set it to "with battery".
Use the Format all + Download option
Hold both volume buttons before connecting to the PC for flashing and release once flashing begins

Error 5007

Message: BROM ERROR : S_FTHND_FILE_IS_NOT_LOADED_YET (5007)

Meaning: You're trying to flash an item with an unspecified path (no file selected for the ticked item/box)

Solution:

Ensure the scatter file is in the same directory as the other file(s) to be flashed
Untick any item whose file you do not have or whose path is not specified; yet, is ticked / selected for flashing

Error 4010

Message: BROM ERROR : S_FT_FORMAT_FAIL

Meaning: The blocks map in the scatter file doesn't match the phone's partition sizes

Solution:

Try using the latest version of Sp flash tool
Try using another firmware for the exact phone model

Error 3182

Message: BROM ERROR: S_STORAGE_NOT_MATCH (3182)

Meaning: The ROM your're trying to flash is not compatible with the target device

Solution:

Download the ROM for the exact phone model you're trying to flash
Ensure to install VCOM drivers on the PC
Don't tick any box (after loading the scatter file) without a file path / whose corresponding file has not been automatically or manually loaded.

Error 6012

Message: BROM ERROR: S_SECURITY_SF_CODE_COMMAND_FORBIDDEN (6012), MSP ERROR CODE: 0X00

Meaning: The Download-Agent being used is incompatible with the phone

Solution:

Set Download-Agent to MTK_AllInOne_DA.bin

Error 1042

Message: BROM ERROR: S_TIMEOUT (1042)

Meaning: The flashing process took too long so SP flash tool encountered a timeout

Solution:

Try flashing one file at a time
Use the latest version of SP flash tool
Try using a different PC and USB cord
Try Infinix Flash tool @ https://www.hovatek.com/forum/thread-9224.html

Error 2

Message: BROM ERROR: ?? (2)

Meaning: SP Flash tool was unable to communicate with the phone

Solution:

Try using a different PC (preferably Windows 7 or lower)
Install the correct VCOM drivers for your PC's OS and architecture (32 or 64 bit)
Try another USB cord

Error 2005

Message: BROM ERROR: S_BROM_CMD_STARTCMD_FAIL (2005)

Meaning: The device attempted to power on before SP flash tool could flash files to it

Solution:

Ensure the battery is well charged
Take out and reinsert the battery
Try using a different USB cord, port and PC
Right-click flash_tool.exe > Select Properties > Select Compatibility > Set to Windows XP Service Pack 3 > Click Apply > Click OK > Run SP flash tool as Administrator
Try a different USB cord
Try a different port on the PC or another PC
Ensure the battery is well changed and inside the switched off phone before connecting to PC for flashing
Do not hold any button when connecting to PC

Error 4058

Message: BROM ERROR: S_FT_GET_MEMORY_FAIL (4058)

Meaning: SP flash tool was unable to locate the partition you're trying to flash to

Solution:

Untick any item (box) with a blank or empty Location
Ensure that the memory and other components are properly seated on the board

Error 3178

Message: BROM_ERROR_S_STORAGE_NOT_MATCH (3178)

Meaning: The firmware you are trying to flash isnt compatible with your phone

Solution:

Try flashing another firmware for your exact phone model / variant

Error 8406

Message: SP FLASH TOOL ERROR (8406)

Meaning: There is some compatibility problem interrupting the flashing process

Solution:

Try flashing another firmware for your exact model
Update VCOM drivers for the device under Device manager

Error 1012

Message: BROM ERROR: S_NOT_ENOUGH_MEMORY (1012)

Meaning: The version of SP flash tool you're using doesn't support the size(s) of the file(s) in the firmware / stock ROM.

Solution:

Use the latest version of SP flash tool

Error 3140

Message: BROM ERROR : S_DA_UPDATE_BOOLOADER_EXIST_MAGIC_NOT_MATCHED

Meaning: SP flash tool encountered an error flashing a selected file to a non-specified partition

Solution:

Try using the latest version of SP flash tool
Use the format option then download in SP flash tool

Error 8417

Message: BROM ERROR: Initialize scatter file failed. Please check the scatter file name you load is legal

Meaning: The format of the scatter file is invalid

Solution:

Open the scatter file in Notepad++, the first line must begining with:

############################################################################################################## General Setting #

If there is anything else above this then delete it and save the scatter file

Error 6047

Message: BROM ERROR: S_SECURITY_SECURE_USB_DL_IMAGE_HASH_FAIL

Meaning: Hash (integrity) check of the images being flashed failed.

Solution:

Use SP Flash Tool V5.1516.00
Ensure to select the right Download-Agent
Navigate to Options > Option > Download and untick DA DLL All.....

Error 6010

Message: BROM ERROR: SP FLASHTOOL ERROR 6010 CODE DOWNLOAD FORBIDDEN

Meaning: The phone has a protected bootloader

Solution:

Untick Preloader and flash the rest

Error: 0xFDA

Message: BROM ERROR: S_FT_GET_MEMORY_FAIL (0xFDA)

Meaning: SP Flash tool encountered an error reading the phone's storage

Solution:

Try using a different USB Port, Cord and PC

Error 0x13BE

Message: S_DL_GET_DRAM_SETTING_FAIL (0x13BE)

Meaning: The firmware you're trying to flash is either not compatible with your device or you have selected the wrong flashing settings

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Ensure you tick the boxes for only the files present in the ROM you're about to flash

Error:?? (0x3)

Message: BROM ERROR:?? (0x3)

Meaning: SP Flash tool encountered an error maintaining a connection to the device during flashing

Solution

Reinstall the VCOM drivers
Try a different PC and USB cord
The scatter file needs to be modified using https://www.hovatek.com/forum/thread-12719.html

PRO_INFO: Failed to get PMT info

Message: PRO_INFO: Failed to get PMT info

Meaning: SP flash tool is having problems reading the phone

Solution

Try using a different PC and USB cord
Ensure the phone is switched off (with a charged battery inside) when you connect

Error 0x7D4

Message: BROM ERROR: S_BROM_DOWNLOAD_DA_FAIL

Meaning: SP Flash tool encountered an error writing to the phone

Solution

Try changing the Download Agent (Secure Boot DA)
Try using a different USB cord, PC port and PC
Use the latest version of SP flash tool
Ensure the battery is well charged and the phone's USB port isn't faulty
Ensure the file name matches what's in the scatter file

Error 6124

Message: BROM ERROR: S_SECURITY_INVALID_PROJECT (6124), MSO ERROR CODE: 0X00

Meaning: Wrong flash settings or firmware

Solution:

Ensure you set the correct Download-Agent in SP flash tool and are using a firmware for your exact model
Go to Options > Option > Connection > USB Speed > Full Speed
Go to Options > Option > Download > Untick DA DL All with Checksum

Error 0x8

Message: BROM ERROR: ?? (0x8)

Meaning: The size of a file is larger than the available / possible partition size

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Try another stock ROM
Change the phone's emmc chip
Try using a different PC

Error OXFC0

Message: BROM ERROR S_FT_ENABLE_DRAM_FAIL (OXFC0)

Meaning: The firmware you're trying to flash is either not compatible with your device or you have selected the wrong flashing settings

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Ensure you tick the boxes for only the files present in the ROM you're about to flash
Probably have the wrong driver installed. Uninstall vcom, preloader and MTK drivers using usb deview then manually re-install using https://www.hovatek.com/forum/thread-440.html
Delete the sp flash tool folder then re-extract
Ensure the phone is switched off (with battery still inside) before connecting to PC for flashing.
If that doesn't work, keep holding down the volume decrease button just before connecting the phone to PC for flashing (you could try volume increase , power + volume decrease or power + volume increase).
Consider using the latest version of Sp Flash tool
Format the phone before trying to flash the file(s) again

Error 0X411

Message: BROM ERROR: S_CHKSUM_ERROR (0X411)

Meaning: There was a checksum error when flashing the firmware

Solution

Delete any file with checksum in its name from the firmware folder
Go to Options > Option > Download > Untick Da DL all with checksum

Error 0xFA1

Message: BROM ERROR : S_FT_DA_NO_RESPONSE (0xFA1)

Meaning: SP Flash tool encountered an error communicating with the device

Solution

Try using a different port, PC and USB cord
Ensure the phone is switched off with a charged battery inside
Do not hold any button when connecting for flashing
Ensure to install VCOM drivers @ https://www.hovatek.com/forum/thread-440.html

Error 4017

Message: BROM ERROR: S_FT_NAND_READLEN_NOT_ALIGNMENT (4017)

Meaning: You're trying to flash a file that has not been processed for flashing in SP flash tool

Solution:

If you're using an MTK Droid tools backup then ensure to carry out Phase II @ https://www.hovatek.com/forum/thread-468.html

TOOL DL image Fail !

Message: TOOL DL image Fail !

Meaning: The firmware was flashed with Da DL all with Checksum disabled

Solution:

In SP flash tool, navigate to Options > Option > Download > Tick Da Dl all with checksum > Reflash the firmware

Please select one ROM at least before execution

Message: Please select one ROM at least before execution

Meaning: SP flash tool fails to recognize that there is an item ticked

Solution:

Select the scatter file again and untick all items you do not wish to flash one after the other. Don't use the checkbox beside "Name" in SP flash tool

Error 0xFC0

Message: BROM ERROR : S_FT_ENABLE_DRAM_FAIL (0xFC0)

Meaning: The firmware you're trying to flash is either not compatible with your device or you have selected the wrong flashing settings

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Ensure you tick the boxes for only the files present in the ROM you're about to flash
Probably have the wrong driver installed. Uninstall vcom, preloader and MTK drivers using usb deview then manually re-install using https://www.hovatek.com/forum/thread-440.html
Delete the sp flash tool folder then re-extract
Ensure the phone is switched off (with battery still inside) before connecting to PC for flashing.
If that doesn't work, keep holding down the volume decrease button just before connecting the phone to PC for flashing (you could try volume increase , power + volume decrease or power + volume increase).
Consider using the latest version of Sp Flash tool
Format the phone before trying to flash the file(s) again

Error: 0xC0050003

Message: BROM ERROR: STATUS_DOWNLOAD_EXCEPTION (0xC0050003)

Meaning: There was an interruption during writing to one or more partitions

Solution:

Repeat flashing with the latest version of SP Flash Tool
Try using a different Port, USB cord and PC
Try flashing one partition at a time to figure out which partition results to the error
Try flashing using a different software e.g miracle thunder, cm2 or any other dongle tool you might have

Error: 0xc002002A

Message: BROM ERROR: STATUS_SEC_IMG_TYPE_MISMATCH (0xc002002A)

Meaning: The firmware you're trying to flash is either not compatible with your device, you have selected the wrong flashing settings or verified boot is enabled

Solution:

Try unlocking the bootloader before flashing
Ensure that the file(s) you're trying to flash are actually for your exact phone model
Ensure you tick the boxes for only the files present in the ROM you're about to flash
Probably have the wrong driver installed. Uninstall vcom, preloader and MTK drivers using usb deview then manually re-install using https://www.hovatek.com/forum/thread-440.html
Delete the sp flash tool folder then re-extract
Ensure the phone is switched off (with battery still inside) before connecting to PC for flashing.
If that doesn't work, keep holding down the volume decrease button just before connecting the phone to PC for flashing (you could try volume increase , power + volume decrease or power + volume increase).
Consider using the latest version of Sp Flash tool
Format the phone before trying to flash the file(s) again
For transsion phones (e.g tecno, infinix, itel, e.t.c ) running android 10, flash the device using latest cm2 mtk module @ https://www.hovatek.com/forum/thread-21827.html

Error 0XFA8

Message: BROM ERROR: S_FT_DOWNLOAD_FAIL (0XFA8)

Meaning: SP Flash tool encountered an error while attempting to flash files

Solution:

Ensure the battery is in the phone and the phone is switched off before connecting for flashing
Try using the latest version of SP flash tool
Change the USB cord and port or PC
Use the format option then download in SP flash tool
Try changing the Download Agent setting in SP Flash tool

Error 0x7D5

Message: BROM ERROR: S_BROM_CMD_STARTCMD_FAIL (0x7D5)

Meaning: The device attempted to power on before SP flash tool could flash files to it

Solution:

Ensure the battery is well charged
Take out and reinsert the battery
Try using a different USB cord, port and PC
Right-click flash_tool.exe > Select Properties > Select Compatibility > Set to Windows XP Service Pack 3 > Click Apply > Click OK > Run SP flash tool as Administrator
Try a different USB cord
Try a different port on the PC or another PC
Ensure the battery is well changed and inside the switched off phone before connecting to PC for flashing
Do not hold any button when connecting to PC

Boundary Check Failed

Message: Boundary Check Failed: rom_end_addr >= next rom begin_addr.

Meaning: The firmware has a partition that wasn't included while backing up the firmware. SP flash tool encounters an error in the end address of the preloader partition and the begin address of PGPT partition (i.e the partition which wasn't included in the backup)

Solution:

Close the error message, then manually select the location of all files in the scatter file from the bottom to the top. Meaning that preloader would be the last thing you'll select
If that doesn't work, open and modify the scatter file using Notepad++ then change "boundary_check: True" to "boundary_check: False"
If after modifying the scatter file and you still encounter the same or a different error, then flash the firmware using miracle box @ https://www.hovatek.com/forum/thread-14106.html

Error 3179

Message: BROM ERROR : S_CHIP_TYPE_NOT_MATCH (3179)

Meaning: The firmware you're trying to flash is either not compatible with your device or you have selected the wrong flashing settings

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Ensure you tick the boxes for only the files present in the ROM you're about to flash
Probably have the wrong driver installed. Uninstall vcom, preloader and MTK drivers using usb deview then manually re-install using https://www.hovatek.com/forum/thread-440.html
Delete the sp flash tool folder then re-extract
Ensure the phone is switched off (with battery still inside) before connecting to PC for flashing.
If that doesn't work, keep holding down the volume decrease button just before connecting the phone to PC for flashing (you could try volume increase , power + volume decrease or power + volume increase).
Consider using the latest version of Sp Flash tool
Format the phone before trying to flash the file(s) again

Error 5073

Message: BROM ERROR : S_DL_READ_PT_FAIL (5073)

Meaning: SP flash tool encountered an error while trying to format the device

Solution:

Use "download only" under the download tab to flash the firmware then you can format if need be.

SP Flash Tool force-closes when scatter file is loaded

Message: SP Flash tool automatically closes after selecting a scatter file

Meaning: SP Flash Tool doesn't support the scatter file due to its blocks or configuration

Solution:

Open the scatter file using Notepad++ > Locate the last partition on the list (flashinfo) > change is_download from true to false > Save the scatter file and reload

Storage type mismatch!

Message: scatter storage type is HW_STORAGE_EMMC
target storage type is HW_STORAGE_NAND

Meaning: There's a mismatch between the phone's storage type and that which the scatter file expects

Solution:

Try using a different firmware or a Chinese box @ https://www.hovatek.com/forum/forum-97.html
Try a different version of SP Flash tool and run as Administrator

Error 8045

Message: No Valid Partition Management Table (PMT) for storage

Meaning: SP Flash tool encountered a problem identifying the device's partitions ahead of file writes

Solution:

Try Flashing the firmware using Download only

Error 1041

Message: BROM ERROR: S_CHKSUM_ERROR (1041)

Meaning: There was a checksum error when flashing the firmware

Solution

Delete any file with checksum in its name from the firmware folder
Go to Options > Option > Download > Untick Da DL all with checksum

0x00

Message: BROM ERROR: S_SECURITY_AC_REGION_NOT_FOUND_IN_SECROIMG (6128), MSP ERROR CODE: 0X00

Meaning: The ROM contains a Checksum file but DL All With CheckSum was unticked

Solution:

Ensure to tick DL All With CheckSum under Options > Option > Download

BROM ERROR : S_SECURITY_SECRO_HASH_INCORRECT (6126) , MSP ERROE CODE : 0x00

Message: BROM ERROR : S_SECURITY_SECRO_HASH_INCORRECT (6126) , MSP ERROE CODE : 0x00

Meaning: The ROM contains a Checksum file but DL All With CheckSum was unticked

Solution:

Ensure to tick DL All With CheckSum under Options > Option > Download

Error 0xC0050005

Message: ERROR STATUS_EXT_RAM_EXCEPTION (0xC0050005)

Meaning: The firmware you're trying to flash is either not compatible with your device or you have selected the wrong flashing settings

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Ensure you tick the boxes for only the files present in the ROM you're about to flash
Ensure that the battery of your device is well charged
Try the technique used @ https://www.hovatek.com/blog/my-experien...g-stylo-6/

Error (3)

Message: BROM ERROR: ?? (3)

Meaning: There's a problem with the format of the scatter file or file(s) being flashed. An example is trying to flash .bin files using SP Flash Tool

Solution:

Check the scatter file and files you're about flashing to be sure they're not meant to be flashed using a different tool

Error 6104

Message: BROM ERROR: S_SECURITY_SECURE_USB_DL_DA_RETURN_INVALID_TYPE (6104), MSP ERROR CODE : 0X00

Meaning: Wrong flash settings or firmware

Solution:

Ensure you set the correct Download-Agent in SP flash tool and are using a firmware for your exact model
Go to Options > Option > Connection > USB Speed > Full Speed
Go to Options > Option > Download > Untick DA DL All with Checksum

Error 3183

Message: BROM ERROR: S_CHIP_TYRE_NOT_MATCH(3183)

Meaning: Sp flash tool believes there's a mismatch between the information provided in the scatter file and the phone's info.

Solution:

Ensure you're using the ROM for the exact phone model
Try a higher version of SP flash tool
Ensure to install the correct drivers for the phone on the Pc

Error 0xC0060001

Message: BROM ERROR: S_BROM_CMD_STARTCMD_FAIL (0xC0060001)

Meaning: The device attempted to power on before SP flash tool could flash files to it

Solution:

The device might require a custom Download Agent (DA) to be flashed
Go to Options > Option > Connection and set connection to USB high speed auto detect. Only choose UART when you have a device detected in the chosen UART port
Ensure the battery is well charged
Take out and reinsert the battery
Try using a different USB cord, port and PC
Right-click flash_tool.exe > Select Properties > Select Compatibility > Set to Windows XP Service Pack 3 > Click Apply > Click OK > Run SP flash tool as Administrator
Try a different USB cord
Try a different port on the PC or another PC
Ensure the battery is well changed and inside the switched off phone before connecting to PC for flashing
Do not hold any button when connecting to PC

PMT changed for the ROM

Message: PMT changed for the ROM; it must be downloaded

Meaning: The partition table about to be written (from the scatter file) is different from the phone's current partition table layout

Solution:

Ensure that the scatter file / files you're trying to flash are actually for your exact model
If you're trying to flash just a few files and not the firmware then you need to get the firmware to complement and then flash using download only
If you're trying to flash the full firmware then try using the Firmware Upgrade option or Format first before download only

Error 6004

Message: ERROR: S_SECURITY_SLA_FAIL (6004), MSP ERROE CODE: 0X00

Meaning: The download agent isn't compatible with the device

Solution:

Try choosing a different Download Agent, version or tool
Ensure you're using the right Authentication file

Storage type mismatch!

Message:
scatter storage type is HW_STORAGE_EMMC
target storage type is HW_STORAGE_NONE

Meaning: There's a mismatch between the phone's storage type and that which the scatter file expects

Solution:

Try using SP Flash tool Version 3.x

Error 6045

Message: S_SECURITY_SECURE_USB_DL_IMAGE_SIGN_HEADER_NOT_FOUND (6045) , MSP ERROE CODE : 0x00

Meaning: The image files you are trying to flash doesn't contain the -sign header.

Solution:

Use SP Flash Tool V5.1532.00 @ https://www.hovatek.com/forum/thread-13970.html
Load the Auth file for the device in the flash tool
Ty flashing a factory (signed) firmware
Flash the unsigned image using the 'Write Memory' tab in SP flash tool. To activate write memory tab, press 'Ctrl + Alt + V' to enabled advanced mode then click Window > Write Memory

Error 2035

Message: BROM ERROR: S_BROM_CMD_JUMP_DA_FAIL (2035)

Meaning: SP Flash tool encountered an error connecting to the device.

Solution

Ensure the battery is inserted and you're not holding any button when connecting to PC for flashing
Uninstall all Mediatek drivers then re-install VCOM drivers
Disable any modem manager or software which might be blocking ports on the PC
For Linux / Ubuntu users, make sure you installed libusb-dev then blacklist Ubuntu’s modem manager (because it controls port /dev/ttyACM0, which is disabling SP Flash Tool from running properly).

Error 0x412

Message: BROM ERROR: S_TIMEOUT (0X412)

Meaning SP Flash tool encountered a timeout when trying to flash (i.e flashing took too long to start or complete)

Solution

Ensure that files are actually loaded (with valid location) in SP flash tool (i.e location should not be empty)
Try flashing one file at a time
Use a higher version of SP Flash tool
Untick the large files or find smaller alternatives

Error 6029

Message: S_SECURITY_SEND_AUTH_FAIL (6029) , MSP ERROE CODE : 0x00

Meaning SP Flash tool can't authenticate the files you are trying to flash

Solution

Try another ROM / firmware from a different source
Get an Auth file for your phone model
For Tecno, Infinix & Itel devices, use Software Download tool (Format + Download)

Error 0x93AF

Message: ROM[logo] checksum mismatch checksum_config[0x93af],checksum_val[0x94ae]

Meaning SP Flash tool encountered a checksum error

Solution

Open the checksum file using notepad++, search for 0x93af and replace with 0x94ae
Delete any checksum file in the rom

Error 5011

Message: S_DL_SCAT_INCORRECT_FORMAT (5011)

Meaning The scatter file has incorrect format. The scatter file has been badly created / modified

Solution

Download a different scatter file (one that doesn't pop the same incorrect scatter file error in SPft), open the two scatter files using Notepad++ and you will notice that the incorrect scatter file has its items slightly shifted to the left. Edit the incorrect scatter file to the same format arrangement as in the working scatter file.
After modifying the scatter file using the method above, ensure to use a recent version of SP flash tool e.g SP flash tool v5.1728
Download another ROM / firmware from a different source

Error 0xC52

Message: ERROR: S_DA_SDMMC_WRITE_FAILED (0XC52)

Meaning: SP Flash tool was unable to flash files to the phone

Solution:

Ensure to run the latest version of SP flash tool as Administrator
Format first then Download
Don't tick a box with an unspecified / empty file path
Ensure the phone is switched off (with a well charged battery in it ) before connecting to PC for flashing
Try a different PC
Try a different ROM
Try a different USB cord
Try formatting the phone first before flashing files to it

Error 0XFAA

Message: BROM ERROR: S_FT_FORMAT_FAIL (0XFAA)

Meaning: The source (firmware) doesn't properly match the target (phone)

Solution:

Try using a different firmware for your phone model
Ensure you're using the right tool to flash the firmware

Error 5072

Message: ERROR: S_DL_WRITE_PT_FAIL (5072)

Meaning: SP flash tool is having problems writing to one or more partitions

Solution

Try using a different PC and USB cord
Ensure the phone is switched off (with a charged battery inside) when you connect
Do not hold any button when connecting to PC for flashing

Error 0xC0070004

Message: ERROR: STATUS_DA_HASH_MISMATCH (0xC0070004)

Meaning: Hash (integrity) check of the images being flashed failed.

Solution:

Use SP Flash Tool V5.1516.00
Ensure to select the right Download-Agent
Navigate to Options > Option > Download and untick DA DLL All.....
Try a different firmware build

Error 6046

Message: BROM ERROR: S_SECURITY_USB_DL_IMAGE_SIGNATURE_VERIFY_FAIL (6064), MSP ERROR CODE: 0X0

Meaning: Signature verification for the firmware failed

Solution:

Set Download-Agent to MTK_AllInOne_DA.bin
Navigate to Options > Option > Download and untick DA DLL All.....
Delete any checksum file in the firmware folder

Error 0XC0060003

Message: ERROR: STATUS_BROM_CMD_SEND_DA_FAIL (0XC0060003)

Meaning: SP flash tool is unable to read or write to the device using the preset Download Agent

Solution:

The device might require a custom Download Agent (DA) to be flashed
Ensure the battery is well charged
Take out and reinsert the battery
Try using a different USB cord, port and PC
Right-click flash_tool.exe > Select Properties > Select Compatibility > Set to Windows XP Service Pack 3 > Click Apply > Click OK > Run SP flash tool as Administrator
Try a different USB cord
Try a different port on the PC or another PC
Ensure the battery is well changed and inside the switched off phone before connecting to PC for flashing
Do not hold any button when connecting to PC

Error 0x94010000

Message: CHIP TYPE NOT match ! target refuse value: 0x94010000

Meaning: The device likely has a locked / encrypted preloader

Solution:

Untick preloader when flashing in Sp flash tool

Error 0xC0020029

Message: BROM ERROR: STATUS_SEC_IMGHDR_TYPE_MISMATCH (0xC0020029)

Meaning: You are trying to flash modified files to a device that only accepts signed or verified images

Solution:

Download and flash the official firmware (usually have -verified or -signed prefixes)
If possible, unlock the bootloader then retry flashing
Download the latest version of SP flash tool

Error 5000

Message: BROM ERROR : S_AUTH_HANDLE_IS_NOT_READY (5000)

Meaning: The device has a secure boot / bootloader

Solution:

You'll need an Auth (*.auth) or custom Download Agent (DA) file for the device to proceed with SP flash tool
For Tecno, Infinix & Itel devices, use Software Download tool (Format + Download)

Error 0xC002002C

Message: ERROR : STATUS_SEC_IMG_HASH_VFY_FAIL (0xC002002C)

Meaning: The device has a verified boot

Solution:

You'll need to download and flash the official firmware (usually have -verified or -sign in their file name)

Error 0xC0030012

Message: ERROR: STATUS_SEC_AUTH_FILE_NEEDED (0xC0030012)

Meaning: The device has a secure boot

Solution:
You'll need to use a custom authentication file (auth) for the model

Error 0xC0060005

Message: ERROR: STATUS_BROM_CMD_FAIL (0xC0060005)

Meaning: The device attempted to power on before SP flash tool could flash files to it

Solution:
You'll need to use a custom Download Agent (DA) for the model

Error 8

Message: ERROR: ?? (8)

Meaning: The size of a file is larger than the available / possible partition size

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Try another stock ROM
Change the phone's emmc chip
Try using a different PC

Error 5002

Message: ERROR: S_INVALID_DA_FILE (5002)

Meaning: SP flash tool does not recognize the DA file. Most likely the DA file is locked / encrypted for use on a specific tool

Solution:
You'll either need to search for a DA file compatible with SP flash tool or use the specified tool for the DA file you downloaded [specified tool are usually hardware box / dongles e.g CM2mtk, volcano tool, e.t.c]

Error 0xC0030001

Message: Error: STATUS_SCATTER_FILE_INVALID (0xC0030001)

Meaning: SP flash tool does not recognize the scatter file or the location of the scatter file.

Solution:

Rename the folder location of the scatter file including the parent folders too, remove all special characters / non English characters from the folder name
If that doesn't work then create a new folder in your desktop then copy and paste ONLY the firmware files into the new folder then retry flashing the contents on the new folder

Partition[nvram] should NOT set "is_download" to true in scatter file

Message: Partition[nvram] should NOT set "is_download" to true in scatter file

Meaning: The scatter file loaded has nvram set to download but doesn't specify a file name for nvram. This error is common in later versions of SP flash tool

Solution:

Modify the scatter file using notepad++ and add a file name for nvram partition. e.g "file_name: nvram.bin" then save and ensure there's an nvram.bin file in the same folder as the scatter file. If that doesn't work then
Modify the scatter file using notepad++ and set "is_download: false" for nvram partition

Error 0xC0050001

Message: ERROR: STATUS_DEVICE_CTRL_EXCEPTION (0XC0050001)

Meaning: The firmware you're trying to flash is either not compatible with your device or you have selected the wrong flashing settings

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Uninstall and re-install Mediatek drivers

Error 0xC002001B

Message: ERROR: STATUS_SEC_PUBK_AUTH_MISMATCH_N (0xC002001B)

Meaning: The device has a verified boot

Solution:

You'll need to download and flash the official firmware (usually have -verified or -sign in their file name)

Error 5014

Message: ERROR: S_DL_SCAT_ADDR_IS_NOT_ASCENDING_ORDER (5014)

Meaning: The scatter file was badly created or modified, depending on how you obtained the scatter file

Solution:
Input the correct values for all 'physical_start_addr' in the scatter file. The correct value for 'physical_start_addr' is the same as the value on 'linear_start_addr'

Error 0x7F3

Message: BROM ERROR: S_BROM_CMD_JUMP_DA_FAIL

Meaning: SP Flash tool encountered an error connecting to the device.

Solution

Ensure the battery is inserted and you're not holding any button when connecting to PC for flashing
Uninstall all Mediatek drivers then re-install VCOM drivers
Disable any modem manager or software which might be blocking ports on the PC
For Linux / Ubuntu users, make sure you installed libusb-dev then blacklist Ubuntu’s modem manager (because it controls port /dev/ttyACM0, which is disabling SP Flash Tool from running properly).

Error 3154

Message: BROM ERROR : S_DA_SDMMC_WRITE_FAILED (3154)

Meaning: SP Flash tool was unable to flash files to the phone

Solution:

Ensure to run the latest version of SP flash tool as Administrator
Format first then Download
Don't tick a box with an unspecified / empty file path
Ensure the phone is switched off (with a well charged battery in it ) before connecting to PC for flashing
Try a different PC
Try a different ROM
Try a different USB cord
Try formatting the phone first before flashing files to it

Error 0xC0010005

Message: BROM ERROR: STATUS_PROTOCOL_ERR (0xC0010005)

Meaning: Sp flash tool is having problems communicating with the device

Solution: Ensure the phone is properly switched off (with battery connected) before connecting to PC for flashing.

Error 0xC0010007

Message: BROM ERROR: INSUFFICIENT_BUFFER (0xC0010007)

Meaning: SP flash tool seems to be blocked from flashing files to the phone

Solution:

If you can boot to fastboot mode, then unlock the bootloader then retry flashing
Untick OEM then retry flashing

Error 0xC0050007

Message: ERROR: STATUS_READ_DATA_EXCEPTION (0xC0050007)

Meaning: SP flash tool is unable to readback from the connected phone (esp where the readback length is too large)

Solution:

Download and install updated MTK drivers on your PC at [ Login to download]
If you're performing a readback, try skipping cache and userdata; see https://www.hovatek.com/forum/thread-22701.html

Error 0x13CD

Message: BROM ERROR : S_DL_PMT_ERR_NO_SPACE (5069)

Meaning: The size of a file is larger than the available / possible partition size

Solution:

Ensure that the file(s) you're trying to flash are actually for your exact phone model
Try another stock ROM
Change the phone's emmc chip

LIB DA not match

Message: LIB DA not match, please re-select DA or ask for help

Meaning: SP flash tool is having trouble using the selected DA file

Solution:

Untick 'Check LIB DA match' within SP flash tool general settings (Options > option)
Try another version of SP flash tool @ https://www.hovatek.com/forum/thread-13970.html ; you could try v5.1828 (it doesn't have this settings)

Error -1073283068

Message: BROM ERROR: STATUS_DA_HASH_MISMATCH (-1073283068), MSP ERROE CODE: 0X00

Meaning: The DA file being used isn't compatible

Solution: Try using a DA + Auth + Factory rom

Error 0XC50

Message: S_DA_SDMMC_CONFIG_FAILED (0XC50)

Meaning: The device likely has a protected preloader or bootloader

Solution: Untick preloader when flashing in Sp flash tool

Error 3152

Message: S_DA_SDMMC_CONFIG_FAILED (3152)

Meaning: The device likely has a protected preloader or bootloader

Solution: Untick preloader when flashing in Sp flash tool

Error 0xC0020006

Message: ERROR: STATUS_SEC_PL_VFY_FAIL (0xC0020006)

Meaning: The device likely has a protected preloader or bootloader / requires on loaded for all operations

Solution:

Ensure a preloder for your device's model is loaded before any operation
Ensure to use the Secure Boot DA (and Auth if requested) for the device
One or more partitions might be preventing flash. Try flashing one partition at a time
Try using a signed firmware
Try unlocking the bootloader before flashing

Error 0xC0030003

Message: ERROR : STATUS_DA_SELECTION_ERR (0xC0030003)

Meaning: The DA file being used is incompatible

Solution:
For Tecno, Infinix and Itel, try using Software Download tool @ https://www.hovatek.com/forum/thread-23709.html instead

Error 0xC0030008

Message: ERROR: STATUS_INVALID_GPT (0xC0030008)

Meaning: Faulty Emmc chip on the device

Solution:

Try writing firmware directly to emmc using an emmc tool such as UFI box
Change the phone's emmc chip

Error 0xC0050004

Message: ERROR: STATUS_UPLOAD_EXCEPTION (0xC0050004)

Meaning: SP Flash tool is unable to connect with the phone

Solution:

Try a different USB cord
Try flashing with / without battery inserted

Error 0x1

Message: ERROR: ?? (0x1)

Meaning: SP Flash tool is unable to properly communicate with the phone

Solution:
Try using a custom DA & Auth file for your device model

Error 0xC0030004

Message: ERROR: STATUS_PRELOADER_INVALID 0xC0030004

Meaning: There's a problem with the preloader partition name in the scatter file or communication with the device

Solution:

Try loading the preloader from the firmware for your model before attempting to perform any operation
Edit the scatter file preferably using Notepad++ or any other good text editor, then change partition name to all lower case e.g PRELOADER to preloader or to match the exact file name in the firmware then save the scatter file
Try holding Vol UP or Down button before connecting the phone to the PC
If you get the error while trying to format, return to the download tab and tick the checkbox for preloader then return to the format tab and retry formatting
If you get the error while trying to readback, then press control + alt + v to enable advanced mode in SP flash tool, then on the readback tab, tick the checkbox for SRAM then retry the readback operation
If readback still fails using the method above then ensure that there's a valid preloader file location within the download tab then return back to the readback tab and proceed with readback

Error 1003

Message: ERROR: S_INVALID_BBCHIP_TYPE (1003)

Meaning: There's a problem with the scatter file

Solution:
Ensure you're using an SP Flash tool-compatible scatter file

Error 0xC0010004

Message: STATUS_UNSUPPORT_CTRL_CODE (0xC0010004)

Meaning: The version of SP Flash tool you're using doesn't support your chipset / device or Storage Life Cycle Check is failing

Solution:
Ensure you're using the latest version of SP Flash tool then navigate to Options > Option.. > Untick Storage Life Cycle Check

Error 0xC0020005

Message: STATUS_SEC_IMG_TOO_LARGE (0xC0020005)

Meaning: The particular file as indicated on SP flash tool is either too large in size compared to the partition on the phone or the file isn't verified or signed

Solution:
Look for and try a different firmware or search online if you'll find a replacement file (one with smaller file size) for the said partition

Error 0xC0070005

Message: STATUS_DA_EXCEED_MAX_NUM (0xC0070005)

Meaning: The SP flash tool is having trouble communicating with the phone or you're flashing a wrong firmware

Solution:

If you where holding vol button before connecting, then retry flashing without holding any buttons (vice versa)
Try flashing a different firmware or at least preloader from a different firmware
Try making a jumper connection between kcolo and gnd (something similar to https://www.hovatek.com/forum/thread-11802.html ) then flash only preloader, if successful then disconnect the jumper and flash the rest of the firmware

Error 0xC004000B

Message: ERROR: STATUS_EXCEED_AVALIABLE_RANGE (0xC004000B)

Meaning: You might be trying to flash or backup too many / too large partitions at a time

Solution:

Try flashing or backing up one file / partition at a time
Ensure you've supplied the correct partition addresses (either in scatter file or manually during readback/flash)

Error 0xC0010001)

Message: ERROR: STATUS_ERR (0xC0010001)

Meaning DA or Auth verification failed

Solution: Ensure to load a custom DA or Auth for the device or bypass DA / Auth check

Error 0xC0020004

Message: ERROR: STATUS_SEC_DL_FORBIDDEN (0xC0020004)

Meaning You aren't allowed to flash to the partition in question

Solution

Your model might require a compatible preloader.bin always loaded for backup / flash operations
Ensure the file you're trying to flash is factory signed / official
Try both Write memory and Download tabs in SP flash tool

Error 0xC002004B

Message: ERROR: STATUS_SEC_INSUFFICIENT_BUFFER (0xC002004B)

Meaning The partition in question requires a -verified image

Solution

Ensure you're using the latest version of SP flash tool
Skip this partition when flashing (if it isn't a core partition)
Try doing format all + download then flashing to the partition using download only (Warning: Only format a secure boot device when you either have the auth or are using the auth bypass (SLA/DAA) tweak
Use the -verified image of that partition if the firmware contains it
Use this bypass method

Error 0xC002002D

Message: ERROR: STATUS_SEC_VIOLATE_ANTI_ROLLBACK (0*C002002D)

Meaning The older firmware (downgrade) you're trying to flash is rejected by anti-rollback

Solution
Ensure to download firmware equal to or higher than your current build

Error 0x7009

Message: ERROR: brom_scmd_send_auth error code 0x7009

Meaning The device's chipset requires authentication to flash

Solution
Use a tool that supports server or remote authentication for the device's chipset

This post was last modified: 06-02-2024, 02:50 PM by hovatek.

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TheKalenGi
Enthusiastic Member

9

11-08-2014, 06:53 PM

#2

Hi, what does it mean when the phone behaves like this:

1) I turn off power with the phone not connected to USB
2) I click "Download" in SP Flash
3) I connect the phone to USB
4) The phone displays the battery icon below that is not the normal charging icon:
5) After 10 seconds the phone reboots to the frozen TECNO screen:
6) The phone gets into a boot loop.
7) SP Flash displays the error:

Thanks!

This post was last modified: 03-04-2018, 09:04 PM by hovatek.

hovatek
Administrator

49,774

11-08-2014, 09:02 PM

#3

(11-08-2014, 06:53 PM)TheKalenGi ....
Thanks!

For the battery icon, You'll need to manually install vcomm drivers. See the main post for instructions on how to do that. Also, what version of SP flash tool are you using?

This post was last modified: 03-09-2016, 12:41 PM by hovatek.

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TheKalenGi
Enthusiastic Member

9

11-08-2014, 09:34 PM

#4

(11-08-2014, 09:02 PM)hovatek .....
Thanks!

For the battery icon, You'll need to manually install vcomm drivers. See the main post for instructions on how to do that. Also, what version of SP flash tool are you using?
[/quote]

I'm using SP Flash 5.13.52.200

This post was last modified: 03-09-2016, 12:42 PM by hovatek.

X3non
Recognized Contributor

22,062

11-08-2014, 09:53 PM

#5

Install mtk drivers as hovatek suggested ..it should help

TheKalenGi
Enthusiastic Member

9

11-08-2014, 10:22 PM

#6

(11-08-2014, 09:53 PM)X3non Install mtk drivers as hovatek suggested ..it should help

I Installed the MTK drivers labeled "MT6577 USB VCOM drivers". I'm not sure these are correct since the phone is 6572. After installation I get the same behavior when I try flashing recovery. I turned on tracing and got the following log messages:

Code:

08/11/2014 23:51:21.039 FlashTool[25192][26140][D]: APCore::ConnMediaUSB::PreConnect(): Scanning USB port...(..\QT_FlashTool_Refactor\Conn\ConnMedia.cpp,53)

08/11/2014 23:51:26.477 FlashTool[25192][26140][D]: USBSetting::SearchUSBPortPool(): USB port is obtained. path name(\\?\usb#vid_0e8d&pid_2000#6&58952f4&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}), port name(PreLoader USB VCOM Port (COM35))(..\QT_FlashTool_Refactor\Conn\USBSetting.cpp,191)

08/11/2014 23:51:26.477 FlashTool[25192][26140][D]: APCore::ConnMediaUSB::PreConnect(): USB port detected: \\?\usb#vid_0e8d&pid_2000#6&58952f4&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}(..\QT_FlashTool_Refactor\Conn\ConnMedia.cpp,61)

08/11/2014 23:51:27.114 FlashTool[25192][26140][D]: APCore::Connection::ConnectBROM(): BROM connected(..\QT_FlashTool_Refactor\Conn\Connection.cpp,80)

08/11/2014 23:51:27.114 FlashTool[25192][26140][D]: APCore::Connection::ConnectDA(): Downloading & Connecting to DA...(..\QT_FlashTool_Refactor\Conn\Connection.cpp,111)

08/11/2014 23:51:27.115 FlashTool[25192][26140][D]: BromBootArg::cb_com_init_stage(): COM port is open. Trying to sync with the target...(..\QT_FlashTool_Refactor\Arg\BootRomArg.cpp,184)

08/11/2014 23:51:27.116 FlashTool[25192][26140][D]: BromBootArg::cb_com_init_stage(): hCOM(00000A28).(..\QT_FlashTool_Refactor\Arg\BootRomArg.cpp,186)

08/11/2014 23:51:27.303 FlashTool[25192][26140][D]: APCore::Connection::ConnectDA(): Failed to Connect DA: S_BROM_DOWNLOAD_DA_FAIL(..\QT_FlashTool_Refactor\Conn\Connection.cpp,126)

08/11/2014 23:51:36.322 FlashTool[25192][25208][D]: OptionDialog::InitUARTInfo(): No com port detected.(..\QT_FlashTool_Refactor\UI\src\OptionDialog.cpp,416)

08/11/2014 23:51:37.311 FlashTool[25192][26140][D]: BackgroundWorker::run(): BROM Exception! ( BROM ERROR : S_BROM_DOWNLOAD_DA_FAIL (2004)

[H/W] Fail to download DA to baseband chip's internal SRAM! 

[HINT]:

1. There's an cable communication problem between FlashTool and BootROM.

2. Target might be shutdown unexpectedly or target lost power supply.

[ACTION]

1. Try again.

2. Proceed H/W checking in download cable and target side com port.

3. Monitor if power-drop occured in target side.)((APCore::Connection::ConnectDA,..\QT_FlashTool_Refactor\Conn\Connection.cpp,127))(..\QT_FlashTool_Refactor\UI\src\BackgroundWorker.cpp,94)

hovatek
Administrator

49,774

11-08-2014, 11:11 PM

#7

Looks like SP flash tool is having problems communicating / connecting to your phone.
1. Are you sure you switched off the phone > clicked download > clicked ok when prompted then connected the switched off phone still with battery inside?
2. You need to install mt6572 vcomm drivers else SP flash tool will be blind to your phone
3. Consider changing the USB cord and also PC port you're using
4. Make sure SP flash tool is set to auto-detect com port, not manual selectiom
5. Try SP flash tool v. 3.1328

This post was last modified: 11-08-2014, 11:18 PM by hovatek.

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TheKalenGi
Enthusiastic Member

9

12-08-2014, 02:53 PM

#8

(11-08-2014, 11:11 PM)hovatek Looks like SP flash tool is having problems communicating / connecting to your phone.
1. Are you sure you switched off the phone > clicked download > clicked ok when prompted then connected the switched off phone still with battery inside?
2. You need to install mt6572 vcomm drivers else SP flash tool will be blind to your phone
3. Consider changing the USB cord and also PC port you're using
4. Make sure SP flash tool is set to auto-detect com port, not manual selectiom
5. Try SP flash tool v. 3.1328

Thanks, I shall try this and get back to you.

Oh, and I couldn't find the mt6572 vcomm drivers. The link on this forum goes to a facebook page that doesn't seem to have the drivers.

This post was last modified: 12-08-2014, 02:55 PM by TheKalenGi.

hovatek
Administrator

49,774

12-08-2014, 02:59 PM

#9

clear cache and try again

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TheKalenGi
Enthusiastic Member

9

13-08-2014, 08:36 AM

#10

(12-08-2014, 02:59 PM)hovatek clear cache and try again

The link worked this time, thanks!

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