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Hovatek Forum OPERATING SYSTEMS Android [Please help] Dead infinix hot note x551 16+2 after upgrade to lollipop

[Please help] Dead infinix hot note x551 16+2 after upgrade to lollipop

[Please help] Dead infinix hot note x551 16+2 after upgrade to lollipop

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notmi
notmi
notmi
Junior Member
20
06-10-2015, 11:23 AM
#1



My phone is totally dead, it can't turn on or anything. And when I try to charge it isn't showing any sign.. I've try to charge for 1 week but it's not working... I've try to connected my phone to laptop, but only showed "USB is not recognized"
How I can fix it? Plz reply soon
hovatek
hovatek
hovatek
Administrator
51,028
06-10-2015, 04:27 PM
#2
(06-10-2015, 11:23 AM)notmi My phone is totally dead, it can't turn on or anything. And when I try to charge it isn't showing any sign.. I've try to charge for 1 week but it's not working... I've try to connected my phone to laptop, but only showed "USB is not recognized"
How I can fix it? Plz reply soon

you must've interrupted Sp flash tool flashing.
read https://www.hovatek.com/forum/thread-808.html
if you dont have the Kitkat ROM then supply a gmail address

Learn MediaTek, Unisoc / Spreadtrum (SPD) and Qualcomm Software Repairs @ https://www.hovatek.com/training
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notmi
notmi
notmi
Junior Member
20
06-10-2015, 10:54 PM
#3
My e-mail address is gerb261@gmail.com
notmi
notmi
notmi
Junior Member
20
06-10-2015, 10:56 PM
#4
(06-10-2015, 04:27 PM)hovatek
(06-10-2015, 11:23 AM)notmi My phone is totally dead, it can't turn on or anything. And when I try to charge it isn't showing any sign.. I've try to charge for 1 week but it's not working... I've try to connected my phone to laptop, but only showed "USB is not recognized"
How I can fix it? Plz reply soon

you must've interrupted Sp flash tool flashing.
read https://www.hovatek.com/forum/thread-808.html
if you dont have the Kitkat ROM then supply a gmail address

my e-mail address is gerb261@gmail.com
jermain47
jermain47
jermain47
Junior Member
23
06-10-2015, 11:31 PM
#5

Mediatek Course Mediatek Course


(06-10-2015, 11:23 AM)notmi My phone is totally dead, it can't turn on or anything. And when I try to charge it isn't showing any sign.. I've try to charge for 1 week but it's not working... I've try to connected my phone to laptop, but only showed "USB is not recognized"
How I can fix it? Plz reply soon

Did you unroot before flashing the update?, that's the cause of the problem.

To fix it open up the phone and disconnect the battery, then connect and try to update again it will work that was the same issue i had and i fix it this way
notmi
notmi
notmi
Junior Member
20
06-10-2015, 11:36 PM
#6
(06-10-2015, 11:31 PM)jermain47
(06-10-2015, 11:23 AM)notmi My phone is totally dead, it can't turn on or anything. And when I try to charge it isn't showing any sign.. I've try to charge for 1 week but it's not working... I've try to connected my phone to laptop, but only showed "USB is not recognized"
How I can fix it? Plz reply soon

Did you unroot before flashing the update?, that's the cause of the problem.

To fix it open up the phone and disconnect the battery, then connect and try to update again it will work that was the same issue i had and i fix it this way

I've never root my phone before.. Any other ways to fix it without removing the built-in battery??
Btw, thanks for your advise

Sent from my Lenovo A706_ROW using Hovatek mobile
notmi
notmi
notmi
Junior Member
20
06-10-2015, 11:38 PM
#7
(06-10-2015, 04:27 PM)hovatek
(06-10-2015, 11:23 AM)notmi My phone is totally dead, it can't turn on or anything. And when I try to charge it isn't showing any sign.. I've try to charge for 1 week but it's not working... I've try to connected my phone to laptop, but only showed "USB is not recognized"
How I can fix it? Plz reply soon

you must've interrupted Sp flash tool flashing.
read https://www.hovatek.com/forum/thread-808.html
if you dont have the Kitkat ROM then supply a gmail address

My e-mail is gerb261@gmail.com

Sent from my Lenovo A706_ROW using Hovatek mobile
jermain47
jermain47
jermain47
Junior Member
23
06-10-2015, 11:57 PM
#8
(06-10-2015, 11:36 PM)notmi
(06-10-2015, 11:31 PM)jermain47
(06-10-2015, 11:23 AM)notmi My phone is totally dead, it can't turn on or anything. And when I try to charge it isn't showing any sign.. I've try to charge for 1 week but it's not working... I've try to connected my phone to laptop, but only showed "USB is not recognized"
How I can fix it? Plz reply soon

Did you unroot before flashing the update?, that's the cause of the problem.

To fix it open up the phone and disconnect the battery, then connect and try to update again it will work that was the same issue i had and i fix it this way

I've never root my phone before.. Any other ways to fix it without removing the built-in battery??
Btw, thanks for your advise

Sent from my Lenovo A706_ROW using Hovatek mobile

That is the only way i know. What actually happens is that the phone gets brick after flashing it. The only way like i said before is to unscrew the phone and unclip the battery from the board, then connect the phone that way and flash again i will work. Except you don't wnt to open the phone then am afraid there is no way i know for now to do it
hovatek
hovatek
hovatek
Administrator
51,028
07-10-2015, 09:10 AM
#9
(06-10-2015, 10:54 PM)notmi My e-mail address is gerb261@gmail.com

take out the battery using the guide @ https://www.hovatek.com/forum/thread-7338.html then slot it back in
download the 2 GB 16 GB replacement files @ https://www.hovatek.com/forum/thread-533.html and flash using Sp flash tool @ https://www.hovatek.com/forum/thread-159.html
waiting...

Learn MediaTek, Unisoc / Spreadtrum (SPD) and Qualcomm Software Repairs @ https://www.hovatek.com/training
Note!
We have a reply schedule for Forum Support. Please try Private Support if you can't wait.
notmi
notmi
notmi
Junior Member
20
07-10-2015, 11:29 AM
#10
(07-10-2015, 09:10 AM)hovatek
(06-10-2015, 10:54 PM)notmi My e-mail address is gerb261@gmail.com

take out the battery using the guide @ https://www.hovatek.com/forum/thread-7338.html then slot it back in
download the 2 GB 16 GB replacement files @ https://www.hovatek.com/forum/thread-533.html and flash using Sp flash tool @ https://www.hovatek.com/forum/thread-159.html
waiting...

I've try to download a replacement files but when I log in, in process the page it showing an error 403

Sent from my Lenovo A706_ROW using Hovatek mobile
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