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joetheonlyy · 25-09-2020, 06:41 AM

Hello members,my itel a31 stuck on recovery bootloop when i tried to reset it. I tried to flash with SP tool but everytime i connect the phone,it boot to recovery.I tried to use fastboot to flash stock recovery image,but i got the message command not allowed.
Help pls

**X3non** · 25-09-2020, 03:32 PM

(25-09-2020, 06:41 AM)joetheonlyy Wrote: Hello members,my itel a31 stuck on recovery bootloop when i tried to reset it. I tried to flash with SP tool but everytime i connect the phone,it boot to recovery.I tried to use fastboot to flash stock recovery image,but i got the message command not allowed.
Help pls

which recovery do you have on the phone? stock or custom?
if you are able to boot into fastboot mode, then try running the command "fastboot -w". when it's done resetting the phone, confirm if it can boot to homescreen

***hovatek*** · 26-09-2020, 11:14 AM

(25-09-2020, 06:41 AM)joetheonlyy Wrote: Hello members,my itel a31 stuck on recovery bootloop when i tried to reset it. I tried to flash with SP tool but everytime i connect the phone,it boot to recovery.I tried to use fastboot to flash stock recovery image,but i got the message command not allowed.
Help pls

Does this accurately describe your present situation https://www.hovatek.com/blog/how-to-fix-...ter-reset/ ?

joetheonlyy · 31-12-2020, 06:22 AM

(26-09-2020, 11:14 AM)hovatek Wrote:
(25-09-2020, 06:41 AM)joetheonlyy Wrote: Hello members,my itel a31 stuck on recovery bootloop when i tried to reset it. I tried to flash with SP tool but everytime i connect the phone,it boot to recovery.I tried to use fastboot to flash stock recovery image,but i got the message command not allowed.
Help pls

Does this accurately describe your present situation https://www.hovatek.com/blog/how-to-fix-...ter-reset/ ?

Yes it does.

***hovatek*** · 31-12-2020, 07:52 AM

(31-12-2020, 06:22 AM)joetheonlyy Wrote: Yes it does.

Flash supersu.zip in the custom recovery

joetheonlyy · 06-01-2021, 12:01 PM

(31-12-2020, 07:52 AM)hovatek Wrote:
(31-12-2020, 06:22 AM)joetheonlyy Wrote: Yes it does.

Flash supersu.zip in the custom recovery

Tried that & it flash well till the end but when i reboot,the same thing happened.

**X3non** · 07-01-2021, 11:39 AM

(06-01-2021, 12:01 PM)joetheonlyy Wrote: Tried that & it flash well till the end but when i reboot,the same thing happened.

download and flash stock boot, recovery and system.img for your phone's build number then perform a factory reset in recovery mode and attempt to boot to homescreen
see https://www.hovatek.com/forum/thread-16005.html to find out your build number
a31 firmware is listed @ https://www.hovatek.com/forum/thread-20599.html

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