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abbey2u · 09-09-2019, 02:19 AM

My bios keep saying " the system bios update failed" after I had installed the driver. The bios driver is the latest version for my machine, released may 24, 2019 but won't update

**X3non** · 09-09-2019, 01:14 PM

(09-09-2019, 02:19 AM)abbey2u Wrote: My bios keep saying " the system bios update failed" after I had installed the driver. The bios driver is the latest version for my machine, released may 24, 2019 but won't update

click the start menu then type dxdiag and launch it
attach a full screenshot of what it displays

abbey2u · 11-09-2019, 12:21 AM

(09-09-2019, 01:14 PM)X3non Wrote:
(09-09-2019, 02:19 AM)abbey2u Wrote: My bios keep saying " the system bios update failed" after I had installed the driver. The bios driver is the latest version for my machine, released may 24, 2019 but won't update

click the start menu then type dxdiag and launch it
attach a full screenshot of what it displays

Thank you. Here is the screenshot

**X3non** · 11-09-2019, 12:33 PM

(11-09-2019, 12:21 AM)abbey2u Wrote: Thank you. Here is the screenshot

bios version is not indicated properly here, boot the pc into bios then check for the current bios version if its higher or lower than the version listed @ https://support.hp.com/us-en/drivers/sel...ok/5271146

abbey2u · 11-09-2019, 01:39 PM

(11-09-2019, 12:33 PM)X3non Wrote:
(11-09-2019, 12:21 AM)abbey2u Wrote: Thank you. Here is the screenshot

bios version is not indicated properly here, boot the pc into bios then check for the current bios version if its higher or lower than the version listed @ https://support.hp.com/us-en/drivers/sel...ok/5271146

That was the driver I downloaded and install but won't update. After

abbey2u · 11-09-2019, 01:41 PM

(11-09-2019, 01:39 PM)abbey2u Wrote:
(11-09-2019, 12:33 PM)X3non Wrote:
(11-09-2019, 12:21 AM)abbey2u Wrote: Thank you. Here is the screenshot

bios version is not indicated properly here, boot the pc into bios then check for the current bios version if its higher or lower than the version listed @ https://support.hp.com/us-en/drivers/sel...ok/5271146
That was the driver I downloaded and install but won't update.

I sense that, maybe because bios is not updated that was why my laptop goes off and on, that is why I want to get it updated

**X3non** · (This post was last modified: 12-09-2019, 09:37 AM by X3non.)

(11-09-2019, 01:39 PM)abbey2u Wrote: That was the driver I downloaded and install but won't update. After

have you confirmed the current bios version from the bios itself? if yes, whats the version?

(11-09-2019, 01:41 PM)abbey2u Wrote: ...
I sense that, maybe because bios is not updated that was why my laptop goes off and on, that is why I want to get it updated

very unlikely

kagbontaen · 07-05-2020, 04:29 AM

Run diskmgmt.msc delete the hptools partition, then download the latest bios update from HP.com(you have to search for your exact laptop model and select your current operating system) and use that to update it

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