Tecno Y2. Stanby mode draining battery

[Please help] Tecno Y2. Stanby mode draining battery

Akiak
Junior Member

33

14-04-2018, 08:06 PM

#1

My tecno y2 battery gets drained excessively when it's in the idle mode (when the screen is off). And when i'm using it the battery is drained normally. I don't know if this is a hardware problem or software problem.

This post was last modified: 14-04-2018, 08:31 PM by Akiak.

xerxes
Senior Member

8,357

15-04-2018, 10:59 AM

#2

(14-04-2018, 08:06 PM)Akiak My tecno y2 battery gets drained excessively when it's in the idle mode (when the screen is off). And when i'm using it the battery is drained normally. I don't know if this is a hardware problem or software problem.

How did the problem start?
Try factory reset.

This post was last modified: 15-04-2018, 11:06 AM by xerxes.

Akiak
Junior Member

33

15-04-2018, 12:09 PM

#3

(15-04-2018, 10:59 AM)innagee
(14-04-2018, 08:06 PM)Akiak My tecno y2 battery gets drained excessively when it's in the idle mode (when the screen is off). And when i'm using it the battery is drained normally. I don't know if this is a hardware problem or software problem.

How did the problem start?
Try factory reset.

actually... I do not know how it started.. I will give the reset a try.

This post was last modified: 15-04-2018, 12:10 PM by Akiak.

hovatek
Administrator

49,753

16-04-2018, 09:37 AM

#4

(14-04-2018, 08:06 PM)Akiak My tecno y2 battery gets drained excessively when it's in the idle mode (when the screen is off). And when i'm using it the battery is drained normally. I don't know if this is a hardware problem or software problem.

You probably have an app that's active only when your phone is in idle mode

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Akiak
Junior Member

33

16-04-2018, 12:04 PM

#5

(16-04-2018, 09:37 AM)hovatek
(14-04-2018, 08:06 PM)Akiak My tecno y2 battery gets drained excessively when it's in the idle mode (when the screen is off). And when i'm using it the battery is drained normally. I don't know if this is a hardware problem or software problem.

You probably have an app that's active only when your phone is in idle mode

I just did a test... I placed d phone on airplane mode and it worked fine. Turned off d airplane mode and it resumes it excessive draining and I don't even have my data on. And the draining happens only when the phone is in the idle mode. Not when d screen is on.

freshtyt
Senior Member

2,949

16-04-2018, 04:34 PM

#6

(16-04-2018, 12:04 PM)Akiak I just did a test... I placed d phone on airplane mode and it worked fine. Turned off d airplane mode and it resumes it excessive draining and I don't even have my data on. And the draining happens only when the phone is in the idle mode. Not when d screen is on.

see https://www.hovatek.com/blog/how-to-make...st-longer/

hovatek
Administrator

49,753

17-04-2018, 12:47 PM

#7

(16-04-2018, 12:04 PM)Akiak I just did a test... I placed d phone on airplane mode and it worked fine. Turned off d airplane mode and it resumes it excessive draining and I don't even have my data on. And the draining happens only when the phone is in the idle mode. Not when d screen is on.

Have you done the factory reset?
Its probably some app that uses signal (wifi, bluetooth, data,3G,4G etc)
Have you done the factory reset? This will tell us if its a system level app or not
Also, check your battery stats, that should help identify battery intensive processes / apps

This post was last modified: 17-04-2018, 12:49 PM by hovatek.

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