Home Forum Blog Private Support Courses Archive
Our courses are now on YouTube! Start Watching
Hovatek Forum OPERATING SYSTEMS Android App Not Installed-The package conflicts with an existing package by the same name

App Not Installed-The package conflicts with an existing package by the same name

App Not Installed-The package conflicts with an existing package by the same name

Pages (2): 1 2 Next
Studio
Studio
Studio
Senior Member
158
01-04-2018, 01:46 AM
#1



I mistakenly deleted some files with ES explorer then my facebook and messenger app just disappear from my phone menu (Itel P51), then I try to install the apps again from google store, but I keep getting this error "App Not Installed-The package conflicts with an existing package by the same name" so I went to settings-app to check if the app is there but nothing was there, please what is the way out. Am using an Itel P51 phone, Screenshot are attachmented below
Attached Files
.png
Screenshot_20180401-013601.png
Size: 34.25 KB / Downloads: 48
.png
Screenshot_20180401-013643.png
Size: 34.07 KB / Downloads: 62
hovatek
hovatek
hovatek
Administrator
51,018
02-04-2018, 10:07 AM
#2
(01-04-2018, 01:46 AM)Studio I mistakenly deleted some files with ES explorer then my facebook and messenger app just disappear from my phone menu (Itel P51), then I try to install the apps again from google store, but I keep getting this error "App Not Installed-The package conflicts with an existing package by the same name" so I went to settings-app to check if the app is there but nothing was there, please what is the way out. Am using an Itel P51 phone, Screenshot are attachmented below

This error means you still have remnants of those apps. You need to root the device then (using a root browser) navigate to /system/app , /system/vendor and /system/priv-app . Search for these apps or folders with their names and delete.
Reboot then retry installing them

Learn MediaTek, Unisoc / Spreadtrum (SPD) and Qualcomm Software Repairs @ https://www.hovatek.com/training
Note!
We have a reply schedule for Forum Support. Please try Private Support if you can't wait.
Studio
Studio
Studio
Senior Member
158
03-04-2018, 06:58 AM
#3
(02-04-2018, 10:07 AM)hovatek
(01-04-2018, 01:46 AM)Studio I mistakenly deleted some files with ES explorer then my facebook and messenger app just disappear from my phone menu (Itel P51), then I try to install the apps again from google store, but I keep getting this error "App Not Installed-The package conflicts with an existing package by the same name" so I went to settings-app to check if the app is there but nothing was there, please what is the way out. Am using an Itel P51 phone, Screenshot are attachmented below

This error means you still have remnants of those apps. You need to root the device then (using a root browser) navigate to /system/app , /system/vendor and /system/priv-app . Search for these apps or folders with their names and delete.
Reboot then retry installing them

OK, lemme check it n see!
Studio
Studio
Studio
Senior Member
158
03-04-2018, 02:55 PM
#4
(02-04-2018, 10:07 AM)hovatek
(01-04-2018, 01:46 AM)Studio I mistakenly deleted some files with ES explorer then my facebook and messenger app just disappear from my phone menu (Itel P51), then I try to install the apps again from google store, but I keep getting this error "App Not Installed-The package conflicts with an existing package by the same name" so I went to settings-app to check if the app is there but nothing was there, please what is the way out. Am using an Itel P51 phone, Screenshot are attachmented below

This error means you still have remnants of those apps. You need to root the device then (using a root browser) navigate to /system/app , /system/vendor and /system/priv-app . Search for these apps or folders with their names and delete.
Reboot then retry installing them

I did as instructed but still "App Not Installed" what next?
hovatek
hovatek
hovatek
Administrator
51,018
03-04-2018, 05:16 PM
#5

Mediatek Course Mediatek Course


(03-04-2018, 02:55 PM)Studio I did as instructed but still "App Not Installed" what next?

do you remember the folder where you deleted the files from?
and do you have access another P51 device?

Learn MediaTek, Unisoc / Spreadtrum (SPD) and Qualcomm Software Repairs @ https://www.hovatek.com/training
Note!
We have a reply schedule for Forum Support. Please try Private Support if you can't wait.
Studio
Studio
Studio
Senior Member
158
06-04-2018, 02:06 AM
#6
(03-04-2018, 05:16 PM)X3non
(03-04-2018, 02:55 PM)Studio I did as instructed but still "App Not Installed" what next?

do you remember the folder where you deleted the files from?
and do you have access another P51 device?

No I don't know
hovatek
hovatek
hovatek
Administrator
51,018
06-04-2018, 11:50 AM
#7
(06-04-2018, 02:06 AM)Studio No I don't know

Do a factory reset (just incase there's any at the /data level) then retry.
BTW, did you find the facebook (messenger) files / folders in /system?

Learn MediaTek, Unisoc / Spreadtrum (SPD) and Qualcomm Software Repairs @ https://www.hovatek.com/training
Note!
We have a reply schedule for Forum Support. Please try Private Support if you can't wait.
Donavernus
Donavernus
Donavernus
Enthusiastic Member
14
07-04-2018, 02:08 AM
#8
Where you able to get the problem solved? If not, I know a way to permanently solve this issue.
Timelord
Timelord
Timelord
Enthusiastic Member
12
07-04-2018, 11:00 AM
#9
When installing a release version, you can't install a debug version. If you try, you will get the message you showed.

Maybe not a solution for you, but maybe for others with the same question.


Release: for the store
debug: for testing purposes only (developer)

In a debug version you can easily reengineer.
This post was last modified: 07-04-2018, 11:01 AM by Timelord.
Studio
Studio
Studio
Senior Member
158
09-04-2018, 12:09 AM
#10
(06-04-2018, 11:50 AM)hovatek
(06-04-2018, 02:06 AM)Studio No I don't know

Do a factory reset (just incase there's any at the /data level) then retry.
BTW, did you find the facebook (messenger) files / folders in /system?

No, I didn't find any files in /system, but factory reset resolved everything. Thanks
Pages (2): 1 2 Next
Users browsing this thread:
 1 Guest(s)
Users browsing this thread:
 1 Guest(s)