I mistakenly deleted some files with ES explorer then my facebook and messenger app just disappear from my phone menu (Itel P51), then I try to install the apps again from google store, but I keep getting this error "App Not Installed-The package conflicts with an existing package by the same name" so I went to settings-app to check if the app is there but nothing was there, please what is the way out. Am using an Itel P51 phone, Screenshot are attachmented below
(01-04-2018, 01:46 AM)Studio Wrote: I mistakenly deleted some files with ES explorer then my facebook and messenger app just disappear from my phone menu (Itel P51), then I try to install the apps again from google store, but I keep getting this error "App Not Installed-The package conflicts with an existing package by the same name" so I went to settings-app to check if the app is there but nothing was there, please what is the way out. Am using an Itel P51 phone, Screenshot are attachmented below
This error means you still have remnants of those apps. You need to root the device then (using a root browser) navigate to /system/app , /system/vendor and /system/priv-app . Search for these apps or folders with their names and delete.
Reboot then retry installing them
(01-04-2018, 01:46 AM)Studio Wrote: I mistakenly deleted some files with ES explorer then my facebook and messenger app just disappear from my phone menu (Itel P51), then I try to install the apps again from google store, but I keep getting this error "App Not Installed-The package conflicts with an existing package by the same name" so I went to settings-app to check if the app is there but nothing was there, please what is the way out. Am using an Itel P51 phone, Screenshot are attachmented below
This error means you still have remnants of those apps. You need to root the device then (using a root browser) navigate to /system/app , /system/vendor and /system/priv-app . Search for these apps or folders with their names and delete.
Reboot then retry installing them
(01-04-2018, 01:46 AM)Studio Wrote: I mistakenly deleted some files with ES explorer then my facebook and messenger app just disappear from my phone menu (Itel P51), then I try to install the apps again from google store, but I keep getting this error "App Not Installed-The package conflicts with an existing package by the same name" so I went to settings-app to check if the app is there but nothing was there, please what is the way out. Am using an Itel P51 phone, Screenshot are attachmented below
This error means you still have remnants of those apps. You need to root the device then (using a root browser) navigate to /system/app , /system/vendor and /system/priv-app . Search for these apps or folders with their names and delete.
Reboot then retry installing them
I did as instructed but still "App Not Installed" what next?