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Hp 15
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10-12-2016, 07:57 PM
Usb ports just charge after installing windows 7 ultimate 64 bit. After running driver pack a response that 1 driver requires installation but not found in driver packs. Flash disks also not working.
![[Image: ff5b2622e723408f9b03ad98d74cd236.jpg]](http://uploads.tapatalk-cdn.com/20161210/ff5b2622e723408f9b03ad98d74cd236.jpg) Sent from my Infinix HOT 4 using Tapatalk 
11-12-2016, 12:38 PM
(10-12-2016, 07:57 PM)Samwanjeri Wrote: Usb ports just charge after installing windows 7 ultimate 64 bit. After running driver pack a response that 1 driver requires installation but not found in driver packs. Flash disks also not working. Have you tried https://www.hovatek.com/forum/thread-15777.html
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11-12-2016, 07:49 PM
(This post was last modified: 11-12-2016, 09:11 PM by Samwanjeri.)
Doesn't work since the devices doesn't even get detected as Unrecognized. Could it mean that some hp only work with Windows 8.1 and higher. Inserting a usb flash disk not detected at all a smartphone just charges but no even connection sounds
Sent from my Infinix HOT 4 using Tapatalk (11-12-2016, 07:49 PM)Samwanjeri Wrote: Doesn't work since the devices doesn't even get detected as Unrecognized. Could it mean that some hp only work with Windows 8.1 and higher. Inserting a usb flash disk not detected at all a smartphone just charges but no even connection sounds Its a USB driver issue. Might also be your USB Root Hub power management Settings ![[Image: img_5768b4911321a-600x513.png]](https://www.drivereasy.com/wp-content/uploads/2016/06/img_5768b4911321a-600x513.png) ![[Image: img_5768b4a64ced8.png]](https://www.drivereasy.com/wp-content/uploads/2016/06/img_5768b4a64ced8.png)
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13-12-2016, 10:21 AM
(This post was last modified: 13-12-2016, 10:23 AM by Samwanjeri.)
Usb root hub are not displayed on device manager. Nothing on usb controlees is displayed except intel 3.0 extensible controler. Power may not be an issue since I can charge smartphone from the ports Refer to my previous screenshot above
Sent from my Infinix HOT 4 using Tapatalk (13-12-2016, 10:21 AM)Samwanjeri Wrote: Usb root hub are not displayed on device manager. Nothing on usb controlees is displayed except intel 3.0 extensible controler. Power may not be an issue since I can charge smartphone from the ports Refer to my previous screenshot above What OS did the laptop ship with? Try reverting to we can eliminate short-circuits I strongly suspect USB driver incompatibility
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14-12-2016, 07:47 AM
Was shipped with Windows 8.1 pro
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14-12-2016, 08:54 AM
Deleted all partations and installed 8.1 which works fine.
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14-12-2016, 09:32 AM
This is the response I'm getting if I try to install Windows 7 now.
![[Image: 6683646386626c79b3429595406b81f5.jpg]](http://uploads.tapatalk-cdn.com/20161214/6683646386626c79b3429595406b81f5.jpg) Sent from my Infinix HOT 4 using Tapatalk
14-12-2016, 04:07 PM
(14-12-2016, 09:32 AM)Samwanjeri Wrote: This is the response I'm getting if I try to install Windows 7 now. I take it you're using a Windows CD. Try using the USB method @ https://www.hovatek.com/blog/how-to-inst...em-cd-dvd/
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