My trouble Flashing Tecno Camon CX air

[Please help] My trouble Flashing Tecno Camon CX air

Andrew Abubakarr Kuyateh
Enthusiastic Member

6

30-12-2018, 09:37 AM

#1

my Tecno Camon cx air is unable to flash via spFlash tool i have downloaded the firmware but hence i tried to connect the phone to my computer it shows Chip type not match and it cant go any further.. please i need an urgent assistance please am so freaking out for now

Masoud Hassan
Enthusiastic Member

9

30-12-2018, 10:16 AM

#2

that error means your firmware doesnt match or compatible for your phone,download firmware that match your current build number.........sorry for my english but i wish it will!!!!!

Andrew Abubakarr Kuyateh
Enthusiastic Member

6

30-12-2018, 12:17 PM

#3

(30-12-2018, 10:16 AM)Masoud Hassan that error means your firmware doesnt match or compatible for your phone,download firmware that match your current build number.........sorry for my English but i wish it will!!!!!

no problem am cool with it. but how can you be of help, you advice i downloaded another one: and whence do you have any page i could download it

and for my buid number i can't tell hence it in stuck mode...please help amigo!.

EMMANUS
Senior Member

1,677

30-12-2018, 01:46 PM

#4

It would help that you first backup your current firmware see https://www.hovatek.com/forum/thread-21970.html for how to backup your phone.
Report when you've done that

What is wrong with your device?

Andrew Abubakarr Kuyateh
Enthusiastic Member

6

30-12-2018, 02:27 PM

#5

(30-12-2018, 01:46 PM)EMMANUS It would help that you first backup your current firmware see https://www.hovatek.com/forum/thread-21970.html for how to backup your phone.
Report when you've done that

What is wrong with your device?

it cant access recovery mode nor boot mode it stuck on logo except i flash it without battery but i need the actual firmware hence i cant access the correct build number please suggest a solution.

my Tecno Camon cx air is unable to flash via spFlash tool i have downloaded the firmware but hence i tried to connect the phone to my computer it shows Chip type not match and it cant go any further.. please i need an urgent assistance please am so freaking out for now

xerxes
Senior Member

8,357

30-12-2018, 11:47 PM

#6

(30-12-2018, 02:27 PM)Andrew Abubakarr Kuyateh
(30-12-2018, 01:46 PM)EMMANUS
It would help that you first backup your current firmware see https://www.hovatek.com/forum/thread-21970.html for how to backup your phone.
Report when you've done that

What is wrong with your device?

it cant access recovery mode nor boot mode it stuck on logo except i flash it without battery but i need the actual firmware hence i cant access the correct build number please suggest a solution.

my Tecno Camon cx air is unable to flash via spFlash tool i have downloaded the firmware but hence i tried to connect the phone to my computer it shows Chip type not match and it cant go any further.. please i need an urgent assistance please am so freaking out for now

Are you able to backup the phone's firmware?
See https://www.hovatek.com/forum/thread-16005.html for how to get the build no of an mtk phone.

This post was last modified: 30-12-2018, 11:48 PM by xerxes.

hovatek
Administrator

49,753

31-12-2018, 05:04 PM

#7

(30-12-2018, 09:37 AM)Andrew Abubakarr Kuyateh my Tecno Camon cx air is unable to flash via spFlash tool i have downloaded the firmware but hence i tried to connect the phone to my computer it shows Chip type not match and it cant go any further.. please i need an urgent assistance please am so freaking out for now

Hope you're not holding any button when connecting to PC for flashing.
Attach a full screenshot of the error message.
BTW, how did the phone get bricked and what's its present condition? This will help us determine if its possible & how to determine which firmware to use

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.

Andrew Abubakarr Kuyateh
Enthusiastic Member

6

11-01-2019, 11:48 AM

#8

I have change the motherboard so it ok now thanks to you all appreciative,

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