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Hovatek Forum MOBILE Android [Please help] Infinix zero 3 x552

[Please help] Infinix zero 3 x552

[Please help] Infinix zero 3 x552

Daddiehope
Daddiehope
Daddiehope
Enthusiastic Member
5
07-12-2017, 10:01 AM
#1



I have an infinix Zero3 I have been experiencing problems with using USB I can't connect to any PC or USB enable. Latest it has developed an issue with network, I can't connect to any network when inserted with sim card I have to use only Wi-Fi and get an alternative phone for using with my sim cards
hovatek
hovatek
hovatek
Administrator
49,755
07-12-2017, 12:15 PM
#2
(07-12-2017, 10:01 AM)Daddiehope I have an infinix Zero3 I have been experiencing problems with using USB I can't connect to any PC or USB enable. Latest it has developed an issue with network, I can't connect to any network when inserted with sim card I have to use only Wi-Fi and get an alternative phone for using with my sim cards

Does the phone have valid Baseband and IMEI?

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Daddiehope
Daddiehope
Daddiehope
Enthusiastic Member
5
07-12-2017, 04:15 PM
#3
yeah I have a valid IMEI
xerxes
xerxes
xerxes
Senior Member
8,357
07-12-2017, 04:22 PM
#4
(07-12-2017, 04:15 PM)Daddiehope yeah I have a valid IMEI

What of the baseband? 
Check if valid under settings>about>baseband.
Daddiehope
Daddiehope
Daddiehope
Enthusiastic Member
5
07-12-2017, 04:29 PM
#5



(07-12-2017, 04:22 PM)innagee
(07-12-2017, 04:15 PM)Daddiehope yeah I have a valid IMEI

What of the baseband? 
Check if valid under settings>about>baseband.

I think I have the correct baseband
MOLY.LR9.W1444.MD.LWTG.MP.V36.P3,2015/11/30 09:32
xerxes
xerxes
xerxes
Senior Member
8,357
07-12-2017, 05:01 PM
#6
(07-12-2017, 04:29 PM)Daddiehope
(07-12-2017, 04:22 PM)innagee
(07-12-2017, 04:15 PM)Daddiehope yeah I have a valid IMEI

What of the baseband? 
Check if valid under settings>about>baseband.

I think I have the correct baseband
MOLY.LR9.W1444.MD.LWTG.MP.V36.P3,2015/11/30 09:32


Try another sim card (different network carrier), if the issue persist then try factory reset in Settings>Backup & Reset
Daddiehope
Daddiehope
Daddiehope
Enthusiastic Member
5
07-12-2017, 05:35 PM
#7
Okay thank you let me try factory reset coz I have tried different simcards but still no network response. What about the USB port? I can't connect to PC
xerxes
xerxes
xerxes
Senior Member
8,357
07-12-2017, 05:46 PM
#8
(07-12-2017, 05:35 PM)Daddiehope Okay thank you let me try factory reset coz I have tried different simcards but still no network response. What about the USB port? I can't connect to PC

Create a new thread for your USB issue, we can help you.
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