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HUAWEI E5372 Downgrade Issue

HUAWEI E5372 Downgrade Issue

ezeuba
ezeuba
ezeuba
Newbie
3
21-11-2020, 07:39 AM
#1



Hello everyone,
I recently upgraded my HUAWEI E5372 MiFi modem to 21.290.23.01.397 firmware version and the display disappeared; it only shows the battery icon now. I've been trying to downgrade to the original version 21.270.09.00.00 but it throws an ERROR 13 Update failed. I saw the Balong USB Loader from this site and I've tried to use it to wipe the modem with E5372 usbloader.bin I got from XDA website and reinstall, but it doesn't seem to be working. The Balong USB Loader gets to the end but when I try to flash the original firmware it still fails and I am still stuck at 21.290.23.01.397 firmware. Please what can I do to restore the modem to its original firmware?
Thanks for all your help.
hovatek
hovatek
hovatek
Administrator
51,018
21-11-2020, 06:06 PM
#2
(21-11-2020, 07:39 AM)ezeuba Hello everyone,
I recently upgraded my HUAWEI E5372 MiFi modem to 21.290.23.01.397 firmware version and the display disappeared; it only shows the battery icon now. I've been trying to downgrade to the original version 21.270.09.00.00 but it throws an ERROR 13 Update failed. I saw the Balong USB Loader from this site and I've tried to use it to wipe the modem with E5372 usbloader.bin I got from XDA website and reinstall, but it doesn't seem to be working. The Balong USB Loader gets to the end but when I try to flash the original firmware it still fails and I am still stuck at 21.290.23.01.397 firmware. Please what can I do to restore the modem to its original firmware?
Thanks for all your help.

from info gathered online, you can't downgrade from after flashing any fw above v21.290.21.00.00
you could try searching for either a universal or modified firmware with v21.290.23.00.00 ; see if you are able to flash that

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Franek
Franek
Franek
Newbie
2
08-06-2025, 07:12 PM
#3
I was having e5372 21.270.09.00.82 with datalock and simlock (but Toolbox v1.0.7a FREE said that there is no simlock) and I got no more remaining tries
I wasn't able to perform update, even when correct flash code was given and version was greater
I followed steps in vid below and it helped (no datalock, no simlock)


https://www.youtube.com/watch?v=lZr5gy9KZ94

one thing that was hard is to stay in download mode. Since datalock was enabled when I entered force download mode
that crappy firmware with simlock that I flashed earlier was preventing me from staying in dl mode, so I run update.txt
gave flash code, wait for error 13 to happen and then flash FW1 which is custom firmware

Keep in mind that my device hasn't had simlock until I flashed some time ago that firmware from Mobily Saudi Arabia. Remember
Franek
Franek
Franek
Newbie
2
08-06-2025, 07:24 PM
#4
Huawei Unlocker By Matrix Cours 5.7.7 is tool for flash code that I have used
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