[Tutorial] Android screen goes black during calls, menu, back or power button don't work
[Tutorial] Android screen goes black during calls, menu, back or power button don't work
20-05-2014, 07:56 AM
If the screen of your Android phone goes black during phone calls but doesn't come on, thereby, not allowing you end calls since the power, menu and back button won't work then your phone's proximity settings has been tampered with by some app or a screen guard.
Fixes
- A temporary solution / trick around this is to Go to Settings > Accessibility > Tick 'Power button ends calls'. This enables you end calls using the power button in such a scenario.
- A permanent fix is to uninstall the faulty app or a factory reset
- If the phone has a screen protector, guard or pouch at the screen's side then consider removing it as it's likely blocking the proximity sensor
This post was last modified: 18-06-2018, 07:56 AM by hovatek.
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22-05-2014, 10:09 PM
(22-05-2014, 09:47 PM)EMILEO90 I VE DONE BOTH DE RESET AND REMOVING OF APP BUT D STUFF STIL PERSIST
Did the 'power button ends calls' setting work? and Do you use a screen protector / front casing for the phone?
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23-05-2014, 07:23 AM
(23-05-2014, 12:39 AM)EMILEO90 THERE'S A SCREEN GUARD IN FRONT OF IT AND DE POWER BUTTON ENDS IT ONLY WEN I ON IT @ACCESSIBILITY
That's likely the cause. It's probably blocking the light sensor. Remove the screen guard then try again.
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24-05-2014, 01:38 PM
(24-05-2014, 09:48 AM)EMILEO90 NICE one its workin fine thanks a million.
can operatin sys of 2.2 or so be increase to 4.2.2 ?
Yes, but kindly create a new thread for this question
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