Home Forum Blog Private Support Courses Archive
Our courses are now on YouTube! Start Watching
Hovatek Forum OPERATING SYSTEMS Android [Please help] Umidigi A3 pro has no fingerprint option after flash

[Please help] Umidigi A3 pro has no fingerprint option after flash

[Please help] Umidigi A3 pro has no fingerprint option after flash

iykenna
iykenna
iykenna
Junior Member
22
08-09-2019, 07:36 PM
#1



I mistakenly used format all + download while changing my OS, now the fingerprint is not working. I need help
hovatek
hovatek
hovatek
Administrator
51,076
09-09-2019, 12:34 PM
#2
(08-09-2019, 07:36 PM)iykenna I mistakenly used format all + download while changing my OS, now the fingerprint is not working. I need help

can you get access to another A3 pro without this issue?
try writing this backup @ https://drive.google.com/file/d/1m__0rxB...ktBv9/view using write memory tab in SP flash tool; see if it fixes the issue

to enable write memory, press 'Ctrl + Alt + V' in SP flash tool to enable advanced mode then click Window > Write Memory

to use write memory >
file path select the file you downloaded
begin address: 0x0
region: emmc_user

Learn MediaTek, Unisoc / Spreadtrum (SPD) and Qualcomm Software Repairs @ https://www.hovatek.com/training
Note!
We have a reply schedule for Forum Support. Please try Private Support if you can't wait.
iykenna
iykenna
iykenna
Junior Member
22
11-09-2019, 03:54 AM
#3
Thank you. I'll try this and get to you.
iykenna
iykenna
iykenna
Junior Member
22
14-10-2019, 03:47 PM
#4
Sorry I took long to reply.
I tried it and it didn't work.

A Russian language came up. Had to do a factory reset. Yet no show.

Please, what is next?
hovatek
hovatek
hovatek
Administrator
51,076
14-10-2019, 10:20 PM
#5

Hovatek Courses Hovatek Courses


(14-10-2019, 03:47 PM)iykenna Sorry I took long to reply.
I tried it and it didn't work.

A Russian language came up. Had to do a factory reset. Yet no show.

Please, what is next?

just for confirmation, you were able to write the file successfully, booted the phone to home screen and still no fingerprint?
if yes, then you'll need to contact umidigi support team for help

Learn MediaTek, Unisoc / Spreadtrum (SPD) and Qualcomm Software Repairs @ https://www.hovatek.com/training
Note!
We have a reply schedule for Forum Support. Please try Private Support if you can't wait.
iykenna
iykenna
iykenna
Junior Member
22
14-10-2019, 11:38 PM
#6
The answer is yes.
Ok, I will. Thank you for so far. I'm grateful.
Users browsing this thread:
 1 Guest(s)
Users browsing this thread:
 1 Guest(s)