PROBLEMS UPDATING APPS ON GALAXY S5

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PROBLEMS UPDATING APPS ON GALAXY S5

PROBLEMS UPDATING APPS ON GALAXY S5

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ikbright4real
Respected Member

116

26-08-2017, 11:46 PM

#1

I'm finding it difficult to update apps on my galaxy s5 no matter how strong the signal is. I'll have to keep switching my data service on on off. What can I do about this

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hovatek
Administrator

50,982

28-08-2017, 09:14 AM

#2

(26-08-2017, 11:46 PM)ikbright4real I'm finding it difficult to update apps on my galaxy s5 no matter how strong the signal is. I'll have to keep switching my data service on on off. What can I do about this

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Could you shed more light on how you're attempting to update

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ikbright4real
Respected Member

116

29-08-2017, 09:16 PM

#3

Each time I tried to update the apps that are due for update, it will start downloading but will stop on it's own sometimes it won't even go beyond 3%. Not until I switch off the data and switch it on again. This is how I'll continue before successfully updating any app. This is happening even though the service is strong because I stream video with it smoothly

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hovatek
Administrator

50,982

30-08-2017, 10:13 AM

#4

(29-08-2017, 09:16 PM)ikbright4real Each time I tried to update the apps that are due for update, it will start downloading but will stop on it's own sometimes it won't even go beyond 3%. Not until I switch off the data and switch it on again. This is how I'll continue before successfully updating any app. This is happening even though the service is strong because I stream video with it smoothly

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Locate Google Play Store and Play services under Settings > Apps and clear their data and cache.
Also, sign out of your Google account under Settings > Accounts then re-sign in
BTW, does this also occur when you're connected to a WiFi network?

This post was last modified: 30-08-2017, 10:13 AM by hovatek.

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ikbright4real
Respected Member

116

19-09-2017, 10:55 PM

#5

Mediatek Course

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I connected to a wifi network using glo and didn't witness any difficulty updating my apps. Everything went well

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ikbright4real
Respected Member

116

19-09-2017, 10:56 PM

#6

I tried everything possible to sign out of my Google account under settings but I couldn't

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hovatek
Administrator

50,982

20-09-2017, 10:46 AM

#7

(19-09-2017, 10:56 PM)ikbright4real I tried everything possible to sign out of my Google account under settings but I couldn't

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Backup your important stuff then do a factory reset then

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ikbright4real
Respected Member

116

20-09-2017, 09:06 PM

#8

Ok

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