Help,my mediatek phone seems to be trapped in a bootloop

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Help,my mediatek phone seems to be trapped in a bootloop

Help,my mediatek phone seems to be trapped in a bootloop

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Omobolaji Itsuokor
Newbie

4

29-12-2020, 05:39 PM

#1

Everytime I switch on my phone, all it shows it the logo screen, nothing else. I even tried loading it to boot loader but it didnt work. When I connect it to a laptop to flash with sp flashtool, it keeps saying either error 4010 or error 4008. And I've used the scatter file, the laptop and the sp flash tool to flash the same phone before. Tried another laptop but still the same error.
What to I do, I really need some documents on the phone

hovatek
Administrator

49,587

30-12-2020, 06:11 AM

#2

(29-12-2020, 05:39 PM)Omobolaji Itsuokor Everytime I switch on my phone, all it shows it the logo screen, nothing else. I even tried loading it to boot loader but it didnt work. When I connect it to a laptop to flash with sp flashtool, it keeps saying either error 4010 or error 4008. And I've used the scatter file, the laptop and the sp flash tool to flash the same phone before. Tried another laptop but still the same error.
What to I do, I really need some documents on the phone

If you're trying to recover things then backing up should be what you're doing, not flashing.
What's the phone model?

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Omobolaji Itsuokor
Newbie

4

30-12-2020, 09:24 AM

#3

The phone is a Tecno Spark K7. How do I do a backup when i cant get past the logo screen

hovatek
Administrator

49,587

31-12-2020, 06:03 AM

#4

(30-12-2020, 09:24 AM)Omobolaji Itsuokor The phone is a Tecno Spark K7. How do I do a backup when i cant get past the logo screen

Backup in scatter format with Miracle thunder v2.82 @ https://www.hovatek.com/forum/thread-13347.html
How did the phone get bricked?

This post was last modified: 31-12-2020, 06:03 AM by hovatek.

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Omobolaji Itsuokor
Newbie

4

31-12-2020, 09:38 AM

#5

I did a scatter file backup with ww_r yesterday, is that okay

hovatek
Administrator

49,587

01-01-2021, 06:12 AM

#6

(31-12-2020, 09:38 AM)Omobolaji Itsuokor I did a scatter file backup with ww_r yesterday, is that okay

Yes. Upload recovery.img and provide a link to it

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Omobolaji Itsuokor
Newbie

4

01-01-2021, 10:10 AM

#7

Here is the link to the recovery.img https://mega.nz/file/MfgwmIxa#x9jmEbIXLU...Vn-Sl_1ksc

hovatek
Administrator

49,587

02-01-2021, 09:39 AM

#8

(01-01-2021, 10:10 AM)Omobolaji Itsuokor Here is the link to the recovery.img https://mega.nz/file/MfgwmIxa#x9jmEbIXLU...Vn-Sl_1ksc

Your build number is K7-H8019A-N-181119V195 . Lets leave that aside for now.
I believe you backed up userdata.img. Access its contents using https://www.hovatek.com/forum/thread-26809.html

This post was last modified: 02-01-2021, 09:39 AM by hovatek.

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