how do I fix iphone7 finger print not working

addae
Senior Member

217

10-04-2021, 03:27 PM

#1

I bought Iphone7 not quite long and the screen crack and went and replace both the screen and the home key. The home key now works but the finger print does not work. The Touch ID keeps on failing when setting the finger print and when boot the phone to home screen it displays "Unable to activate Touch ID".
Please I need help.

[Image: ac4081dc4b6f5025cc2a6e6a6b26acb6.jpg]

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addae
Senior Member

217

11-04-2021, 03:35 PM

#2

My iPhone 7 finger print not working after replacing new screen and home key .The home key , when clicking on it works fine but the finger print and Touch ID not working. It keeps on failing when setup. Please seniors I need help.

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freshtyt
Senior Member

2,949

12-04-2021, 10:57 AM

#3

(10-04-2021, 03:27 PM)addae I bought Iphone7 not quite long and the screen crack and went and replace both the screen and the home key. The home key now works but the finger print does not work. The Touch ID keeps on failing when setting the finger print and when boot the phone to home screen it displays "Unable to activate Touch ID".
Please I need help.

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turn off itunes / appstore from touchid & passcode settings then restart and turn it back on
or try factory resetting the phone

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