(03-07-2020, 11:11 PM)excel94 That's actually the problem cause, this is the first time am seeing a bontel android, e11 for that matter
either look for another bontel phone with different build number to try backup it's firmware or at least lk then see if it works for your device OR you can verify the build number of the firmware you've flashed using recovery method that should be method 7 @ https://www.hovatek.com/forum/thread-16005.html then search online and see if you'll get a different firmware build to try
