About Us

Hovatek is a Tech. Support (gadget repairs) platform based in Lagos, Nigeria.

Experienced Team

We're on the front line of gadget problems so we are exposed to the toughest problems and situations

Something For Everyone

Provided you have a gadget, we have something for you regardless of your financial, savvy or geographic status

Our Services

Technical Support

Experienced staff are on ground to provide prompt Tech. Support

Remote Repairs

We can fix your software issues without needing physical access

Offline Repairs

Whether software or hardware problems, our drop points are open to clients

Pickup & Delivery

Have our courier pickup your device and deliver to you once fixed

Tech. Tips

Helpful tech tips from our Youtube channel & Podcast keep you informed

eLearning

Our online gadget repair courses are very explanatory, practical and engaging

Online Courses

Looking to start a repairs outfit or learn for personal use? Our courses are just what you need.

Private Support

Despite providing free support, we acknowledge that some cases require special attention. For such users, we offer Private Support.

Choose A Package

  • Which plan best meets your needs?

Private

$10
  • Forum Support
  • Real Time Response
  • Team Viewer, Whatsapp, Telegram, Facebook, Skype & Live Chat (web browser)
  • Priority Responses
  • Private Conversations
  • Remote Repairs
  • Step-by-step guidance
  • Flexibile hours to suit your time zone
  • Voice & Video Communicaation

Upgrade

Frequently Asked Questions

Are Hovatek's files free?

Yes, and we never password-protect our files. To download files at our forum, you need to be registered and logged in. Registration is free.

What are your work hours?

We're available Mondays - Saturdays, 09:00 - 18:00 (GMT+1). Work hours might vary on public holidays.

How can I get a T-Shirt?

Stay tuned to our H-Tech Series on our Youtube Channel or Podcast. We give away branded items to engaging listeners.

How can I contribute?

Your support would mean a lot.You can contribute by:

  • Answering others questions at our Forum / Telegram group
  • Sending us files or tutorials we don't have
  • Telling friends and family about Hovatek
  • Following us on social media and sharing our tutorials / videos
  • Giving us feedback & suggestions to help us improve

What is Hovatek IMS and LRAS?

Instant Messaging Service (IMS) enables you get support via your favorite instant messengers e.g Whatsapp, Facebook, Telegram etc. Live Remote Assistance Service (LRAS) enables you get software issues fixed without us needing physical access to your device.

How do you handle language and time zone differences?

Thanks to Google Translate, we're able to communicate with clients in over 100 languages. We can arrange a mutually conveinent time for Private Support subscribers outside our time zone.

Do you offer refunds / guarantees?

Yes. While we'll always give you excellent services, certain situations call for a refund. We however reserve the right to deny refund requests if we suspect fraud or our service was rendered. For offline repairs, we only provide replacement guarantees (for irreparable damages / loss due to our fault) on the device itself, not the data it contains.

I have many other questions, where do I ask?

We'll be happy to answer all your questions. Simply shoot us a message via the contact form at the bottom

Customer Reviews

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