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[Please help] OTA bricks tecno phantom z mini

[Please help] OTA bricks tecno phantom z mini

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ymrigasa
ymrigasa
ymrigasa
Junior Member
19
02-08-2015, 11:55 AM
#1



Hello,

I received a notification of a new update for my tecno phantom z mini and proceeded to download the official update. After the download I went ahead to upgrade but unfortunately the phone got bricked. It now only boots to recovery and sadly I've never rooted it. When I connected it to my pc it didn't recognize it at all. There's no access to it now through the pc I did a factory reset and later wiped cache but all to no avail. It seems to me that the update wasn't compatible and has wiped the rom without installing anything. The robot at the recovery only says NO COMMAND.
Please, what can I do?
This post was last modified: 02-08-2015, 12:15 PM by ymrigasa.
hovatek
hovatek
hovatek
Administrator
49,570
02-08-2015, 04:57 PM
#2
(02-08-2015, 11:55 AM)ymrigasa Hello,

I received a notification of a new update for my tecno phantom z mini and proceeded to download the official update. After the download I went ahead to upgrade but unfortunately the phone got bricked. It now only boots to recovery and sadly I've never rooted it. When I connected it to my pc it didn't recognize it at all. There's no access to it now through the pc  I did a factory reset and later wiped cache but all to no avail. It seems to me that the update wasn't compatible and has wiped the rom without installing anything. The robot at the recovery only says NO COMMAND.
Please, what can I do?

you'll need the stock ROM.
we'll list it @ https://www.hovatek.com/forum/thread-311.html once available

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ymrigasa
ymrigasa
ymrigasa
Junior Member
19
02-08-2015, 11:41 PM
#3
(02-08-2015, 04:57 PM)hovatek
(02-08-2015, 11:55 AM)ymrigasa Hello,

I received a notification of a new update for my tecno phantom z mini and proceeded to download the official update. After the download I went ahead to upgrade but unfortunately the phone got bricked. It now only boots to recovery and sadly I've never rooted it. When I connected it to my pc it didn't recognize it at all. There's no access to it now through the pc  I did a factory reset and later wiped cache but all to no avail. It seems to me that the update wasn't compatible and has wiped the rom without installing anything. The robot at the recovery only says NO COMMAND.
Please, what can I do?

you'll need the stock ROM.
we'll list it @ https://www.hovatek.com/forum/thread-311.html once available

Ok. I borrowed another z mini and attempted to make the backup but it did the backing up without SYSTEM and USERDATA. This rendered the backup null as it's incomplete.
Pls, is there any other version of mtk droid tools capable of making a complete backup of Tecno Phantom Z Mini?
ymrigasa
ymrigasa
ymrigasa
Junior Member
19
03-08-2015, 11:13 AM
#4
Please, I did d backup but system.img is missing. Where did i go wrong?
This post was last modified: 03-08-2015, 11:13 AM by ymrigasa.
hovatek
hovatek
hovatek
Administrator
49,570
03-08-2015, 11:40 AM
#5



(03-08-2015, 11:13 AM)ymrigasa Please, I did d backup but system.img is missing. Where did i go wrong?

just sent you a PM. check your inbox

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ymrigasa
ymrigasa
ymrigasa
Junior Member
19
03-08-2015, 01:47 PM
#6
(03-08-2015, 11:40 AM)hovatek
(03-08-2015, 11:13 AM)ymrigasa Please, I did d backup but system.img is missing. Where did i go wrong?

just sent you a PM. check your inbox

I replied you.
ymrigasa
ymrigasa
ymrigasa
Junior Member
19
03-08-2015, 03:04 PM
#7
(03-08-2015, 01:47 PM)ymrigasa
(03-08-2015, 11:40 AM)hovatek
(03-08-2015, 11:13 AM)ymrigasa Please, I did d backup but system.img is missing. Where did i go wrong?

just sent you a PM. check your inbox

I replied you.

I still have access to the working Tecno Phantom Z mini deliberately delaying giving it back to the owner as i await developments here.
Thanks
hovatek
hovatek
hovatek
Administrator
49,570
03-08-2015, 03:04 PM
#8
(03-08-2015, 01:47 PM)ymrigasa I replied you.

delete the MTK droid tools you're using and use the one @ https://www.hovatek.com/forum/thread-468.html
install busybox on the phone
run MTK droid tools as admin.
let me know if its still not backing up system
This post was last modified: 03-08-2015, 03:05 PM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ymrigasa
ymrigasa
ymrigasa
Junior Member
19
03-08-2015, 03:24 PM
#9
(03-08-2015, 03:04 PM)hovatek
(03-08-2015, 01:47 PM)ymrigasa I replied you.

delete the MTK droid tools you're using and use the one @ https://www.hovatek.com/forum/thread-468.html
install busybox on the phone
run MTK droid tools as admin.
let me know if its still not backing up system

Did exactly as instructed. It still says 'system and userdata won' t backup. Continue?'
hovatek
hovatek
hovatek
Administrator
49,570
03-08-2015, 05:22 PM
#10



(03-08-2015, 03:24 PM)ymrigasa Did exactly as instructed. It still says 'system and userdata won' t backup. Continue?'

install adbd insecure @ https://www.hovatek.com/forum/thread-1219.html and try again
This post was last modified: 03-08-2015, 05:23 PM by hovatek.

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