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Hovatek Forum MOBILE Android How to recover data from a MT6592M?

How to recover data from a MT6592M?

How to recover data from a MT6592M?

Amalsha
Amalsha
Amalsha
Enthusiastic Member
5
24-08-2024, 06:45 PM
#1



Hi all,

I have a phone which old, but i need to retrieve data from that phone, it has been sitting there for long time.
currently, the phone is not responsive, not turning on i brought & tried new battery, while connecting charger it once shows a battery symbol for 10 sec, then blank.

i use to connect on PC but in the device manager it connect and disconnect rapidly. ( Preloader and usb port simultaneously).


So, what should i do.

i can understand basic or medium level software, mtk bypass tool etc..

this is what i got from above tool,

( Waiting for mtk usb device... ok
BootMode : BootLoader[COM9]
USBDriver : wdm_usb
DriverVersion : 3.0.1504.0
DriverDate : 1-22-2016
ProviderName : MediaTek Inc.
Connecting to BootROM......
● Chipset 0x6592
● Info 8A00_CA00_0000_
Switch preloader to bootrom...crash succeed!
Waiting for mtk usb device... ok
BootMode : BootLoader[COM9]
USBDriver : wdm_usb
DriverVersion : 3.0.1504.0
DriverDate : 1-22-2016
ProviderName : MediaTek Inc.
Connecting to BootROM......
● Chipset 0x6592
● Info 8A00_CA00_0000_ )

please help to recover data if possible recover phone as new.

Thanks in advance.
justshez
justshez
justshez
Intern
2,433
26-08-2024, 04:54 PM
#2
(24-08-2024, 06:45 PM)Amalsha Hi all,

I have a phone which old, but i need to retrieve data from that phone, it has been sitting there for long time.
currently, the phone is not responsive, not turning on i brought & tried new battery, while connecting charger it once shows a battery symbol for 10 sec, then blank.

i use to connect on PC but in the device manager it connect and disconnect rapidly. ( Preloader and usb port simultaneously).


So, what should i do.

i can understand basic or medium level software, mtk bypass tool etc..

this is what i got from above tool,

( Waiting for mtk usb device... ok
BootMode : BootLoader[COM9]
USBDriver : wdm_usb
DriverVersion : 3.0.1504.0
DriverDate : 1-22-2016
ProviderName : MediaTek Inc.
Connecting to BootROM......
● Chipset 0x6592
● Info 8A00_CA00_0000_
Switch preloader to bootrom...crash succeed!
Waiting for mtk usb device... ok
BootMode : BootLoader[COM9]
USBDriver : wdm_usb
DriverVersion : 3.0.1504.0
DriverDate : 1-22-2016
ProviderName : MediaTek Inc.
Connecting to BootROM......
● Chipset 0x6592
● Info 8A00_CA00_0000_ )

please help to recover data if possible recover phone as new.

Thanks in advance.

What's the device model?

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Amalsha
Amalsha
Amalsha
Enthusiastic Member
5
26-08-2024, 06:16 PM
#3
Panasonic p55 novo 1gb ram 3g
maxpayne
maxpayne
maxpayne
Intern
4,115
28-08-2024, 08:13 AM
#4
(26-08-2024, 06:16 PM)Amalsha Panasonic p55 novo 1gb ram 3g

Do a full backup with WWR https://www.hovatek.com/forum/thread-46323.html

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We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Amalsha
Amalsha
Amalsha
Enthusiastic Member
5
28-08-2024, 02:18 PM
#5



(28-08-2024, 08:13 AM)maxpayne
(26-08-2024, 06:16 PM)Amalsha Panasonic p55 novo 1gb ram 3g

Do a full backup with WWR https://www.hovatek.com/forum/thread-46323.html

i tried the process but stuck at the step 25. it is not completing read back showing errors/or not downloading file as shows. i believe the phone is continuously connecting and disconnecting. Also i cant find chipset number mine is MT6592M Where MT6592 is only available. Is it okay to select MT6592. what to do
Attached Files
.png
01.png
Size: 159.62 KB / Downloads: 3
maxpayne
maxpayne
maxpayne
Intern
4,115
01-09-2024, 03:07 PM
#6
(28-08-2024, 02:18 PM)Amalsha .. Is it okay to select..

What I want to see is a screenshot of the error you got

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Amalsha
Amalsha
Amalsha
Enthusiastic Member
5
01-09-2024, 03:57 PM
#7
(01-09-2024, 03:07 PM)maxpayne
(28-08-2024, 02:18 PM)Amalsha .. Is it okay to select..

What I want to see is a screenshot of the error you got

.png
ERROR-1.png
Size: 31.33 KB / Downloads: 4


Above i shared both version of Sp tool i tried. i think it is due to the continuous connection and disconnection of phone while connecting the USB. also there was no enough time to readback at least 3 sec only and the download end up 66 % and then error popup. does the chip MT6592M Selection is necessary or MT6592 is okay?. please guide.
maxpayne
maxpayne
maxpayne
Intern
4,115
07-09-2024, 01:01 PM
#8
(01-09-2024, 03:57 PM)Amalsha Above i shared both version of Sp tool i tried. i think it is due to the continuous connection and disconnection of phone while connecting the USB. also there was no enough time to readback at least 3 sec only and the download end up 66 % and then error popup. does the chip MT6592M Selection is necessary or MT6592 is okay?. please guide.

Maybe you should try a different USB cable and port on your PC.
read back the following

Start address: 0x0
Length: 0x8000
Region: EMMC_BOOT_1

Start address: 0x0
Length: 0x8000
Region: EMMC_USER

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Amalsha
Amalsha
Amalsha
Enthusiastic Member
5
08-09-2024, 11:11 AM
#9
(07-09-2024, 01:01 PM)maxpayne
(01-09-2024, 03:57 PM)Amalsha Above i shared both version of Sp tool i tried. i think it is due to the continuous connection and disconnection of phone while connecting the USB. also there was no enough time to readback at least 3 sec only and the download end up 66 % and then error popup. does the chip MT6592M Selection is necessary or MT6592 is okay?. please guide.

Maybe you should try a different USB cable and port on your PC.
read back the following

Start address: 0x0
Length: 0x8000
Region: EMMC_BOOT_1

Start address: 0x0
Length: 0x8000
Region: EMMC_USER

Hi, i tried above and got EMMC_USER Readback ok ✅. But EMMC_BOOT_1 Still showing Error S DA_ EMMC CONFIG FAILED 0xC50.
maxpayne
maxpayne
maxpayne
Intern
4,115
12-09-2024, 05:34 PM
#10
(08-09-2024, 11:11 AM)Amalsha Hi, i tried above and got EMMC_USER Readback ok ✅. But EMMC_BOOT_1 Still showing Error S DA_ EMMC CONFIG FAILED 0xC50.

That's good enough. Attach the EMMC_USER or upload and provide the link

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