Join us on Tl   Wh

Hovatek Forum MOBILE Android [Please help] LG Aristo 2 | "your device has failed a routine safety check"

[Please help] LG Aristo 2 | "your device has failed a routine safety check"

[Please help] LG Aristo 2 | "your device has failed a routine safety check"

Pages (2): 1 2 Next
Neon1231
Neon1231
Neon1231
Enthusiastic Member
6
10-04-2023, 03:51 AM
#1



Started up my LG Aristo 2 after 3 months of not using it. I was greeted with the "your device has failed a routine safety check". I tried to do a factory reset but I am greeted with that message again. Phone continually boot loops afterwards without any functionality. I can only shut it down by taking out the battery.

Did a little bit of research and I've went ahead and downloaded the LGUP tool + the USB driver and firmware. However, I tried connecting it but it wasn't able to find any devices. Restarted my LG phone and now I can no longer get into the download mode by connecting the USB and holding the volume up key. Phone just brings my to the charge % and then instantly flags me with the safety check error. 

What should I do? Is there an alternative to going into boot mode or am I doing something wrong.
AutoResponder
AutoResponder
AutoResponder
Verified Account
609
10-04-2023, 03:51 AM
#2
Thank you for reaching out for support. Due to high demand, our free support services may experience some delays in response time. We apologize for any inconvenience this may cause.
Alternatively, we offer private support where you can receive dedicated attention and prompt support. These sessions are designed to provide personalized solutions to your specific needs.
If you are interested in scheduling a private session, please visit https://www.hovatek.com/remote
justshez
justshez
justshez
Intern
2,357
12-04-2023, 01:43 PM
#3
(10-04-2023, 03:51 AM)Neon1231 Started up my LG Aristo 2 after 3 months of not using it. I was greeted with the "your device has failed a routine safety check". I tried to do a factory reset but I am greeted with that message again. Phone continually boot loops afterwards without any functionality. I can only shut it down by taking out the battery.

Did a little bit of research and I've went ahead and downloaded the LGUP tool + the USB driver and firmware. However, I tried connecting it but it wasn't able to find any devices. Restarted my LG phone and now I can no longer get into the download mode by connecting the USB and holding the volume up key. Phone just brings my to the charge % and then instantly flags me with the safety check error. 

What should I do? Is there an alternative to going into boot mode or am I doing something wrong.

Upload a screenshot of the error

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Neon1231
Neon1231
Neon1231
Enthusiastic Member
6
12-04-2023, 03:29 PM
#4
(12-04-2023, 01:43 PM)Abdulakeem14
(10-04-2023, 03:51 AM)Neon1231 Started up my LG Aristo 2 after 3 months of not using it. I was greeted with the "your device has failed a routine safety check". I tried to do a factory reset but I am greeted with that message again. Phone continually boot loops afterwards without any functionality. I can only shut it down by taking out the battery.

Did a little bit of research and I've went ahead and downloaded the LGUP tool + the USB driver and firmware. However, I tried connecting it but it wasn't able to find any devices. Restarted my LG phone and now I can no longer get into the download mode by connecting the USB and holding the volume up key. Phone just brings my to the charge % and then instantly flags me with the safety check error. 

What should I do? Is there an alternative to going into boot mode or am I doing something wrong.

Upload a screenshot of the error
Attached Files
.jpg
20230412_102400-min (1).jpg
Size: 994.94 KB / Downloads: 2
Neon1231
Neon1231
Neon1231
Enthusiastic Member
6
12-04-2023, 10:25 PM
#5



(12-04-2023, 01:43 PM)Abdulakeem14
(10-04-2023, 03:51 AM)Neon1231 Started up my LG Aristo 2 after 3 months of not using it. I was greeted with the "your device has failed a routine safety check". I tried to do a factory reset but I am greeted with that message again. Phone continually boot loops afterwards without any functionality. I can only shut it down by taking out the battery.

Did a little bit of research and I've went ahead and downloaded the LGUP tool + the USB driver and firmware. However, I tried connecting it but it wasn't able to find any devices. Restarted my LG phone and now I can no longer get into the download mode by connecting the USB and holding the volume up key. Phone just brings my to the charge % and then instantly flags me with the safety check error. 

What should I do? Is there an alternative to going into boot mode or am I doing something wrong.

Upload a screenshot of the error
Sure! Here's a screenshot of the error that appears.
hovatek
hovatek
hovatek
Administrator
49,774
17-04-2023, 04:12 PM
#6
(10-04-2023, 03:51 AM)Neon1231 Started up my LG Aristo 2 after 3 months of not using it. I was greeted with the "your device has failed a routine safety check". I tried to do a factory reset but I am greeted with that message again. Phone continually boot loops afterwards without any functionality. I can only shut it down by taking out the battery.

Did a little bit of research and I've went ahead and downloaded the LGUP tool + the USB driver and firmware. However, I tried connecting it but it wasn't able to find any devices. Restarted my LG phone and now I can no longer get into the download mode by connecting the USB and holding the volume up key. Phone just brings my to the charge % and then instantly flags me with the safety check error. 

What should I do? Is there an alternative to going into boot mode or am I doing something wrong.

What is the current battery %?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Neon1231
Neon1231
Neon1231
Enthusiastic Member
6
17-04-2023, 06:20 PM
#7
(17-04-2023, 04:12 PM)hovatek
(10-04-2023, 03:51 AM)Neon1231 Started up my LG Aristo 2 after 3 months of not using it. I was greeted with the "your device has failed a routine safety check". I tried to do a factory reset but I am greeted with that message again. Phone continually boot loops afterwards without any functionality. I can only shut it down by taking out the battery.

Did a little bit of research and I've went ahead and downloaded the LGUP tool + the USB driver and firmware. However, I tried connecting it but it wasn't able to find any devices. Restarted my LG phone and now I can no longer get into the download mode by connecting the USB and holding the volume up key. Phone just brings my to the charge % and then instantly flags me with the safety check error. 

What should I do? Is there an alternative to going into boot mode or am I doing something wrong.

What is the current battery %?

I have it charged to around 60%. I've gotten download mode to work sometimes (it lets me access it once every 2 or so days) now by switching out the charging cable. However, my device isn't recognized by the LGUP program even after installing the USB driver.
hovatek
hovatek
hovatek
Administrator
49,774
20-04-2023, 10:37 AM
#8
(17-04-2023, 06:20 PM)Neon1231 I have it charged to around 60%. I've gotten download mode to work sometimes (it lets me access it once every 2 or so days) now by switching out the charging cable. However, my device isn't recognized by the LGUP program even after installing the USB driver.

You probably didn't install the DLL
See https://www.hovatek.com/forum/thread-38357.html

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Neon1231
Neon1231
Neon1231
Enthusiastic Member
6
21-04-2023, 07:11 PM
#9
(20-04-2023, 10:37 AM)hovatek
(17-04-2023, 06:20 PM)Neon1231 I have it charged to around 60%. I've gotten download mode to work sometimes (it lets me access it once every 2 or so days) now by switching out the charging cable. However, my device isn't recognized by the LGUP program even after installing the USB driver.

You probably didn't install the DLL
See https://www.hovatek.com/forum/thread-38357.html

I was using the LG common DLL and that one didn't work. I've went ahead and started using the DLL from the KDZ to DLL tool posted by cxz (ref = https://forum.xda-developers.com/posts/79225733). No idea if this is relevant, but the mobile driver version I am using is v 4.8.

Getting into download mode is frankly almost impossible now. It takes me ~200-300 attempts of continuously removing the battery, and then trying to start up the phone again by plugging it into the usb port. Is there a more efficient way to boot into download mode? It keeps showing the failed security check screen or just boot loops until I take the battery out or it eventually dies.

As of right now I am not able to boot it into download mode at all.
This post was last modified: 21-04-2023, 07:16 PM by Neon1231.
hovatek
hovatek
hovatek
Administrator
49,774
24-04-2023, 02:23 PM
#10
(21-04-2023, 07:11 PM)Neon1231 I was using the LG common DLL and that one didn't work. I've went ahead and started using the DLL from the KDZ to DLL tool posted by cxz (ref = https://forum.xda-developers.com/posts/79225733). No idea if this is relevant, but the mobile driver version I am using is v 4.8.

Getting into download mode is frankly almost impossible now. It takes me ~200-300 attempts of continuously removing the battery, and then trying to start up the phone again by plugging it into the usb port. Is there a more efficient way to boot into download mode? It keeps showing the failed security check screen or just boot loops until I take the battery out or it eventually dies.

As of right now I am not able to boot it into download mode at all.

How are you trying to boot into download mode? You're to power off, hold the volume increase button then connect to PC.
If you still can't enter download mode then maybe QFIL is the way and this would require a firehose

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Pages (2): 1 2 Next
Users browsing this thread:
 1 Guest(s)
Users browsing this thread:
 1 Guest(s)
Join us
WhTlYt