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Hovatek Forum MOBILE Android BV4900 Pro black screen after systemupdate

BV4900 Pro black screen after systemupdate

BV4900 Pro black screen after systemupdate

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WalZe08
WalZe08
WalZe08
Enthusiastic Member
13
12-02-2023, 02:52 PM
#11



Or maybe I could try with Miracle-Box?
Should the battery to be charged in this case?
How should I go on?
At first (over)write preloader and then it will be possible to "communicate" to smartphone also with other tools?
hovatek
hovatek
hovatek
Administrator
49,853
16-02-2023, 12:48 PM
#12
(12-02-2023, 02:52 PM)WalZe08 Or maybe I could try with Miracle-Box?
Should the battery to be charged in this case?
How should I go on?
At first (over)write preloader and then it will be possible to "communicate" to smartphone also with other tools?

Try just sp flash tool but this time around:
1. Try a different USB cable, port or different PC (if possible)
2. Don't hold any button when you connect
3. Untick all except preloader then flash using Download Only

Share a full screenshot of SP flash tool if you still get an error

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
WalZe08
WalZe08
WalZe08
Enthusiastic Member
13
16-02-2023, 03:16 PM
#13
(16-02-2023, 12:48 PM)hovatek
(12-02-2023, 02:52 PM)WalZe08 Or maybe I could try with Miracle-Box?
Should the battery to be charged in this case?
How should I go on?
At first (over)write preloader and then it will be possible to "communicate" to smartphone also with other tools?

Try just sp flash tool but this time around:
1. Try a different USB cable, port or different PC (if possible)
2. Don't hold any button when you connect
3. Untick all except preloader then flash using Download Only

Share a full screenshot of SP flash tool if you still get an error

It is the same message.
After 2:05 minutes comes this, see attachment:
Attached Files
.jpg
error-message.jpg
Size: 92.75 KB / Downloads: 4
WalZe08
WalZe08
WalZe08
Enthusiastic Member
13
26-02-2023, 12:30 PM
#14
I tried with the miracle thunder version 2.82.
I got this message:
" CPU: MT6765 SW:0000 Ver: CA00
Downloading Boot8 ...
>>The Boot not support the Phone, or CPU Bad. Select other Boot."
I think, the model BV4900 Pro is not known in this version and it could be possible to reach the phone with a current version. Is it so?
hovatek
hovatek
hovatek
Administrator
49,853
04-03-2023, 07:09 AM
#15



(26-02-2023, 12:30 PM)WalZe08 I tried with the miracle thunder version 2.82.
I got this message:
" CPU: MT6765 SW:0000 Ver: CA00
Downloading Boot8 ...
>>The Boot not support the Phone, or CPU Bad. Select other Boot."
I think, the model BV4900 Pro is not known in this version and it could be possible to reach the phone with a current version. Is it so?

Have you tried on another PC?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
WalZe08
WalZe08
WalZe08
Enthusiastic Member
13
04-03-2023, 10:33 AM
#16
Yes, I did.
hovatek
hovatek
hovatek
Administrator
49,853
10-03-2023, 09:38 AM
#17
(04-03-2023, 10:33 AM)WalZe08 Yes, I did.

Have you downloaded the factory firmware for BV4900 Pro?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
WalZe08
WalZe08
WalZe08
Enthusiastic Member
13
10-03-2023, 02:32 PM
#18
I have the factory firmware, but I cannot flash nothing! Could somebody show me the test point by this smartphone?
hovatek
hovatek
hovatek
Administrator
49,853
16-03-2023, 07:59 AM
#19
(10-03-2023, 02:32 PM)WalZe08 I have the factory firmware, but I cannot flash nothing! Could somebody show me the test point by this smartphone?

Popping out the battery ought to solve this issue, though not always.
Does device manager refresh when you connect the phone?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
WalZe08
WalZe08
WalZe08
Enthusiastic Member
13
20-03-2023, 11:03 AM
#20
I could take the display off and so disconnect the battery. I tried to flash the phone with different tools. Device manager allways detect the phone. When I flash - the connection is still there but nothing happens. It seems, that preloader is corrupt. How can I replace the preloader?
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