[marquinhosrodrigues]

porta com.jpg Size: 288.21 KB  Downloads: 2

porta com.jpg Size: 288.21 KB  Downloads: 2

Good morning friends.
I hope you're all well.
I'm in big trouble.
I would like help from friends.
I have 2 tablets with the exact same problem.
Both SPC, with MTK MT8167a processor.
I can't get into recovery mode, when I turn on the tablet it freezes in the logo, if I press Power + volume - restart, as in photo 1, if I click on the recovery option, it restarts and goes back to the logo.
The only option that responds is Fastboot.
Flash Tool does not recognize it, in device manager it appears on port 5, as photo 2.
If anyone can give me strength on how to solve, or indicate that there is no solution, that the best thing to do is to throw the 2 in the trash, all tips are welcome.
Thank you all.

[hovatek]

Good morning friends.
I hope you're all well.
I'm in big trouble.
I would like help from friends.
I have 2 tablets with the exact same problem.
Both SPC, with MTK MT8167a processor.
I can't get into recovery mode, when I turn on the tablet it freezes in the logo, if I press Power + volume - restart, as in photo 1, if I click on the recovery option, it restarts and goes back to the logo.
The only option that responds is Fastboot.
Flash Tool does not recognize it, in device manager it appears on port 5, as photo 2.
If anyone can give me strength on how to solve, or indicate that there is no solution, that the best thing to do is to throw the 2 in the trash, all tips are welcome.
Thank you all.

Do you have the factory firmware for this device?

[marquinhosrodrigues]

Good morning friends.
I hope you're all well.
I'm in big trouble.
I would like help from friends.
I have 2 tablets with the exact same problem.
Both SPC, with MTK MT8167a processor.
I can't get into recovery mode, when I turn on the tablet it freezes in the logo, if I press Power + volume - restart, as in photo 1, if I click on the recovery option, it restarts and goes back to the logo.
The only option that responds is Fastboot.
Flash Tool does not recognize it, in device manager it appears on port 5, as photo 2.
If anyone can give me strength on how to solve, or indicate that there is no solution, that the best thing to do is to throw the 2 in the trash, all tips are welcome.
Thank you all.

Do you have the factory firmware for this device?

Good Morning.
Thanks for the answer.
Yes I have the original firmware.

[marquinhosrodrigues]

Good Morning.
Thanks for the answer.
Yes I have the original firmware.

[hovatek]

Good Morning.
Thanks for the answer.
Yes I have the original firmware.

Share a screenshot of its contents

[marquinhosrodrigues]

[hovatek]

...

You should backup the tablet's firmware before flashing.
Flash using SPflash tool @ https://www.hovatek.com/forum/thread-159.html
If v5 is giving errors then try the latest v3