[Sacura Mec]

Pls my tecno y2 dont support multitouch when playing game that requires two fingers on the screen thesame time ,if i reinstall stock rom will it fix it? pls help

[X3non]

Pls my tecno y2 dont support multitouch when playing game that requires two fingers on the screen thesame time ,if i reinstall stock rom will it fix it? pls help

did this problem recently start or your phone has always been this way?
do you have access to another y2 device?

[Sacura Mec]

Yes i have acces to another y2 it dont happen on that one only my own pls help

[X3non]

Yes i have acces to another y2 it dont happen on that one only my own pls help

good, check the build number of your own Y2 then download the firmware for that build and flash then check if it fixes the issue or not
y2 firmwares is listed @ https://www.hovatek.com/forum/thread-19513.html
or if the second y2 you have has the same build number, you can backup firmware from it using the guide @ https://www.hovatek.com/forum/thread-13347.html

[Sacura Mec]

Ok i will try that tonight and get back to u thanks

[Sacura Mec]

Sorry but they dont have thesame build number,the first one that has no issues build number ended in V24 While the one that has issues ended In V25 Pls help should install stock rom build number V24 ON V25 WILL IT BRICK IT?

[X3non]

... WILL IT BRICK IT?

only way to truly find out will be to test it out yourself and if you wish to do so then first ensure to make a full firmware backup of your current device ; see https://www.hovatek.com/forum/thread-13347.html

[Sacura Mec]

hi pls I did the backup and restored it to my device but the problem is still there.then somebody told me that there are tw0 versions of techno y2 2015 old 2016 new ,now what I don't know is if the difference is of the hardware or firmware if it the software I can easily install the 2016 ROM pls help! and I don't think it a hardware issue

[Sacura Mec]

I don't think it a hardware issue because I have another techno y6 that has the same exact problem pls help if u can tell me the difference between the two versions of techno y2 I will be grateful

[hovatek]

I don't think it a hardware issue because I have another techno y6 that has the same exact problem pls help if u can tell me the difference between the two versions of techno y2 I will be grateful

Only Tecno can tell you the difference but these older Tecno have distinct variants; even inter-flashing firmware of similar builds is enough to cause big problems.
Which partitions did you backup and flash? Did you trying going via TWRP to dump even more partitions?