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Infinix note 5 stylus

Infinix note 5 stylus

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Wallay77
Wallay77
Wallay77
Junior Member
38
08-07-2020, 03:08 AM
#1



Good day guys pls my infinix note 5 stylus x605 is stucked on oreo while others have gotten Android 10 update....anytime I try to check through settings system update all I get all d time is your system is up to date...pls I need help

Sent from my Infinix X605 using Hovatek Mobile
X3non
X3non
X3non
Recognized Contributor
22,062
08-07-2020, 11:57 AM
#2
(08-07-2020, 03:08 AM)Wallay77 Good day guys pls my infinix note 5 stylus x605 is stucked on oreo while others have gotten Android 10 update....anytime I try to check through settings system update all I get all d time is your system is up to date...pls I need help

Sent from my Infinix X605 using Hovatek Mobile

what is the build number of your device?
is the device running stock firmware?
and can you get access to another x605 device
Wallay77
Wallay77
Wallay77
Junior Member
38
09-07-2020, 11:37 AM
#3
(08-07-2020, 11:57 AM)X3non
(08-07-2020, 03:08 AM)Wallay77
Good day guys pls my infinix note 5 stylus x605 is stucked on oreo while others have gotten Android 10 update....anytime I try to check through settings system update all I get all d time is your system is up to date...pls I need help

Sent from my Infinix X605 using Hovatek Mobile


what is the build number of your device?
is the device running stock firmware?
and can you get access to another x605 device

Thanks for d prompt reply...the device runs on stock firmware,
Can't access another x605 device
This is my build number x605-H632AD-O-180914V238

Sent from my Infinix X605 using Hovatek Mobile
hovatek
hovatek
hovatek
Administrator
49,570
10-07-2020, 03:06 PM
#4
(09-07-2020, 11:37 AM)Wallay77 Thanks for d prompt reply...the device runs on stock firmware,
Can't access another x605 device
This is my build number x605-H632AD-O-180914V238

Sent from my Infinix X605 using Hovatek Mobile

Either your build / region isn't supported for the update or its stopped rolling out.
Look for someone with this model who has updated to Android 10 and ask for the current Build Number
The Pie firmware to look our for is X605-H632AD-P-190320V202 . Maybe you'll be able to update to Q from there
This post was last modified: 10-07-2020, 03:09 PM by hovatek.

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We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Wallay77
Wallay77
Wallay77
Junior Member
38
10-07-2020, 04:23 PM
#5



Thanks for the reply... I took the phone to an engineer who gave me firmware with the same build and update was sent... But this is where the problem lye. I got a pie update of 1.1gig.. So after downloading the update I was told to reboot the phone I did reboot but since midnight the phone has refused to boot up... If I plug it to system it makes sound and shows the red notification light.. But doesnt boot up... Pls what should I do next cause the phone isn't accepting firmware again
X3non
X3non
X3non
Recognized Contributor
22,062
11-07-2020, 09:42 PM
#6
(10-07-2020, 04:23 PM)Wallay77 Thanks for the reply... I took the phone to an engineer who gave me firmware with the same build and update was sent...

what build number was this?


(10-07-2020, 04:23 PM)Wallay77 But this is where the problem lye. I got a pie update of 1.1gig.. So after downloading the update I was told to reboot the phone I did reboot but since midnight the phone has refused to boot up... If I plug it to system it makes sound and shows the red notification light.. But doesnt boot up... Pls what should I do next cause the phone isn't accepting firmware again

just to confirm, have you tried disconnecting / reconnecting the battery?
and what happens when you try to reflash the firmware build you got from the "engineer"?
Wallay77
Wallay77
Wallay77
Junior Member
38
15-07-2020, 07:04 PM
#7
(11-07-2020, 09:42 PM)X3non
(10-07-2020, 04:23 PM)Wallay77
Thanks for the reply... I took the phone to an engineer who gave me firmware with the same build and update was sent...


what build number was this?


(10-07-2020, 04:23 PM)Wallay77
But this is where the problem lye. I got a pie update of 1.1gig.. So after downloading the update I was told to reboot the phone I did reboot but since midnight the phone has refused to boot up... If I plug it to system it makes sound and shows the red notification light.. But doesnt boot up... Pls what should I do next cause the phone isn't accepting firmware again


just to confirm, have you tried disconnecting / reconnecting the battery?
and what happens when you try to reflash the firmware build you got from the "engineer"?

Thanks so much for the reply... Done everything within my power also returned it to the engineer samething... Seems there is something wrong with the board.... In the process of trying to flash another firmware on it it just doesn't accept the firmware... Someone told me to take it to carlcare

Sent from my MRD-LX1F using Hovatek Mobile
hovatek
hovatek
hovatek
Administrator
49,570
17-07-2020, 07:58 AM
#8
(15-07-2020, 07:04 PM)Wallay77 Thanks so much for the reply... Done everything within my power also returned it to the engineer samething... Seems there is something wrong with the board.... In the process of trying to flash another firmware on it it just doesn't accept the firmware... Someone told me to take it to carlcare

Sent from my MRD-LX1F using Hovatek Mobile

Its not a board issue. You just need to revert to a compatible build number

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Wallay77
Wallay77
Wallay77
Junior Member
38
21-07-2020, 10:08 PM
#9
(17-07-2020, 07:58 AM)hovatek
(15-07-2020, 07:04 PM)Wallay77
Thanks so much for the reply... Done everything within my power also returned it to the engineer samething... Seems there is something wrong with the board.... In the process of trying to flash another firmware on it it just doesn't accept the firmware... Someone told me to take it to carlcare

Sent from my MRD-LX1F using Hovatek Mobile


Its not a board issue. You just need to revert to a compatible build number

thanks for all d replys n for giving me hope....have gotten stock Oreo rom for it...but am having difficulty flashing it with sp flashtool...miracle box says boot not support....

Sent from my ASUS_X008D using Hovatek Mobile
X3non
X3non
X3non
Recognized Contributor
22,062
22-07-2020, 08:38 AM
#10



(21-07-2020, 10:08 PM)Wallay77 thanks for all d replys n for giving me hope....have gotten stock Oreo rom for it...but am having difficulty flashing it with sp flashtool...miracle box says boot not support....

Sent from my ASUS_X008D using Hovatek Mobile

stock oreo i.e firmware with build x605-H632AD-O?
for flashing, you should use the DA file for your model ; download @ https://www.hovatek.com/forum/thread-23339.html and read up how to use the da in various tool still on the same link
if you still have errors, then attach a screenshot of the error message
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