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My Gigaset QV830 got stuck while erasing it's factory reset

My Gigaset QV830 got stuck while erasing it's factory reset

09-04-2020, 05:47 PM
#1



Please how do I format my gigaset QV830, OR what can I do,  I got stuck while erasing it's factory reset
xerxes
xerxes
xerxes
Senior Member
8,355
09-04-2020, 11:18 PM
#2
(09-04-2020, 05:47 PM)Damilola Sofolawe Please how do I format my gigaset QV830, OR what can I do,  I got stuck while erasing it's factory reset

what's wrong with the phone and how did the problem begin?
attach the screenshot of the phone stuck in the factory reset screen.
X3non
X3non
X3non
Recognized Contributor
22,062
10-04-2020, 01:23 PM
#3
(09-04-2020, 05:47 PM)Damilola Sofolawe Please how do I format my gigaset QV830, OR what can I do,  I got stuck while erasing it's factory reset

have you tried looking for the firmware and flashing?
15-04-2020, 09:55 PM
#4
I don't know it firmware anD what formatting code to use. I tried taking it to a pone engineer but they couldn't get it's formatting software.
X3non
X3non
X3non
Recognized Contributor
22,062
16-04-2020, 11:57 AM
#5



(15-04-2020, 09:55 PM)Damilola Sofolawe I don't know it firmware anD what formatting code to use. I tried taking it to a pone engineer but they couldn't get it's formatting software.

you mentioned your device is now stuck on bootlogo or bootloop right?
backup the current firmware from your device, use the guide @ https://www.hovatek.com/forum/thread-21970.html
then download firmware @ https://yadi.sk/d/1QkL7I6dpycUT and flash ONLY boot, system, cache and userdata using sp flash tool @ https://www.hovatek.com/forum/thread-21970.html then perform a factory reset
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