Hovatek Forum MOBILE Android [Please help] Infinix S4 (X626) gives error during flash in 3 different tools.
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[Please help] Infinix S4 (X626) gives error during flash in 3 different tools.

[Please help] Infinix S4 (X626) gives error during flash in 3 different tools.

BenGh
BenGh
BenGh
Junior Member
29
28-03-2020, 07:43 PM
#1



When I ON an Infinix S4 (X626) it vibrates & a black screen with the screen light comes, nothing again appears. Changing the screen hasn't brought any change.
I tried to flash it with Infinix S4 X626 (X626-H624JK-P-190417V239) which I downloaded from the link above. I run into error requesting AUTH File and others when using SP flash tool. I tried all the download options but same result. SW aftersale tool says SW version mismatch in all the download options selected. Infinix flash tool gives invalid scatter file loading.
I've attached pics of these errors below.

I need the forum members to help me resolve this problem?
This post was last modified: 28-03-2020, 07:47 PM by BenGh.
Attached Files
.png
Infinix flash tool scatter loading error.png
Size: 20.99 KB / Downloads: 23
.png
Software Download error with battery.png
Size: 56.31 KB / Downloads: 23
.png
Software Download error without battery.png
Size: 56.05 KB / Downloads: 20
.png
SP flash tool error with battery.png
Size: 84.44 KB / Downloads: 19
.png
SP flash tool error without battery.png
Size: 79.94 KB / Downloads: 17
xerxes
xerxes
xerxes
Senior Member
8,355
28-03-2020, 09:52 PM
#2
(28-03-2020, 07:43 PM)BenGh When I ON an Infinix S4 (X626) it vibrates & a black screen with the screen light comes, nothing again appears. Changing the screen hasn't brought any change.
I tried to flash it with Infinix S4 X626 (X626-H624JK-P-190417V239) which I downloaded from the link above. I run into error requesting AUTH File and others when using SP flash tool. I tried all the download options but same result. SW aftersale tool says SW version mismatch in all the download options selected. Infinix flash tool gives invalid scatter file loading.
I've attached pics of these errors below.

I need the forum members to help me resolve this problem?

Infinix flash tool is an obsolete tool, it is not longer working on the latest phones.

the errors seem like the firmware you're trying to flash isn't compatible with the phone.
you need to identify the phone's build to be able to know which firmware you can flash.

try the below methods to get the phone's original build no.
Read info using miracle thunder, refer to method 3 @ https://www.hovatek.com/forum/thread-16005.html (DA for S4 must be loaded) if it didn't work,
back up the phone's firmware with WWR_Mtk tool @ https://www.hovatek.com/forum/thread-21970.html then extract recovery.img or system.img for build.prop . Refer to method 4 or 7 @ https://www.hovatek.com/forum/thread-16005.html
This post was last modified: 28-03-2020, 09:53 PM by xerxes.
BenGh
BenGh
BenGh
Junior Member
29
28-03-2020, 10:35 PM
#3
(28-03-2020, 09:52 PM)innagee
(28-03-2020, 07:43 PM)BenGh When I ON an Infinix S4 (X626) it vibrates & a black screen with the screen light comes, nothing again appears. Changing the screen hasn't brought any change.
I tried to flash it with Infinix S4 X626 (X626-H624JK-P-190417V239) which I downloaded from the link above. I run into error requesting AUTH File and others when using SP flash tool. I tried all the download options but same result. SW aftersale tool says SW version mismatch in all the download options selected. Infinix flash tool gives invalid scatter file loading.
I've attached pics of these errors below.

I need the forum members to help me resolve this problem?

Infinix flash tool is an obsolete tool, it is not longer working on the latest phones.

the errors seem like the firmware you're trying to flash isn't compatible with the phone.
you need to identify the phone's build to be able to know which firmware you can flash.

try the below methods to get the phone's original build no.
Read info using miracle thunder, refer to method 3 @ https://www.hovatek.com/forum/thread-16005.html (DA for S4 must be loaded) if it didn't work,
back up the phone's firmware with WWR_Mtk tool @ https://www.hovatek.com/forum/thread-21970.html then extract recovery.img or system.img for build.prop . Refer to method 4 or 7 @ https://www.hovatek.com/forum/thread-16005.html
Exactly, I was flashing a wrong file. I've not determined the build number yet. In the SWD tool, I opted for format all and download and ticked the ignore build verno option. It formatted the phone & started flashing.It completely downloaded the firmware but it's unfortunate the phone fails to ON using the power button. It switches ON when plugged to charger with the same black screen with screen light.
HOPE IT'S OKAY TO TRY A DIFFERENT FIRMWARE?
Attached Files
.png
Download in progress.png
Size: 53.14 KB / Downloads: 28
.png
Successful download.png
Size: 52.51 KB / Downloads: 16
X3non
X3non
X3non
Recognized Contributor
22,062
30-03-2020, 09:52 AM
#4
(28-03-2020, 10:35 PM)BenGh Exactly, I was flashing a wrong file. I've not determined the build number yet. In the SWD tool, I opted for format all and download and ticked the ignore build verno option. It formatted the phone & started flashing.It completely downloaded the firmware but it's unfortunate the phone fails to ON using the power button. It switches ON when plugged to charger with the same black screen with screen light.
HOPE IT'S OKAY TO TRY A DIFFERENT FIRMWARE?

sounds like the battery of your device is totally flat, charge the battery of the device properly or use a replacement battery
BenGh
BenGh
BenGh
Junior Member
29
30-03-2020, 08:54 PM
#5



(30-03-2020, 09:52 AM)X3non
(28-03-2020, 10:35 PM)BenGh Exactly, I was flashing a wrong file. I've not determined the build number yet. In the SWD tool, I opted for format all and download and ticked the ignore build verno option. It formatted the phone & started flashing.It completely downloaded the firmware but it's unfortunate the phone fails to ON using the power button. It switches ON when plugged to charger with the same black screen with screen light.
HOPE IT'S OKAY TO TRY A DIFFERENT FIRMWARE?

sounds like the battery of your device is totally flat, charge the battery of the device properly or use a replacement battery
I've replaced the battery, and the phone switches ON with the same black screen with screen light. Whiles the phone is ON, the power switch can on/off the screen light but nothing comes on the screen.
X3non
X3non
X3non
Recognized Contributor
22,062
31-03-2020, 09:55 AM
#6
(30-03-2020, 08:54 PM)BenGh I've replaced the battery, and the phone switches ON with the same black screen with screen light. Whiles the phone is ON, the power switch can on/off the screen light but nothing comes on the screen.

so clearly firmware or at least lk.bin is incompatible ; refer to https://www.hovatek.com/forum/thread-1667.html
check the list @ https://www.hovatek.com/forum/thread-27769.html for other x626 firmware builds or search online
BenGh
BenGh
BenGh
Junior Member
29
01-04-2020, 01:56 AM
#7
(31-03-2020, 09:55 AM)X3non
(30-03-2020, 08:54 PM)BenGh I've replaced the battery, and the phone switches ON with the same black screen with screen light. Whiles the phone is ON, the power switch can on/off the screen light but nothing comes on the screen.

so clearly firmware or at least lk.bin is incompatible ; refer to https://www.hovatek.com/forum/thread-1667.html
check the list @ https://www.hovatek.com/forum/thread-27769.html for other x626 firmware builds or search online
Thank you for the time you've spent on my problem. I'm really grateful, just praying there should be a positive result.
Seems like only the firmwares shared on this forum is what I get elsewhere. I have both X626 firmwares but none seems to work. Please, can you help?
This post was last modified: 01-04-2020, 01:59 AM by BenGh.
X3non
X3non
X3non
Recognized Contributor
22,062
01-04-2020, 10:45 AM
#8
(01-04-2020, 01:56 AM)BenGh ...I have both X626 firmwares but none seems to work. Please, can you help?

both firmwares for x626 give you the same result like you explained @ https://www.hovatek.com/forum/thread-328...#pid189313 ?
i.e the phone powers on but the black screen with power button able to turn on / off the screen lights, if yes then you might want to consider checking the hardware screen on another x626 to be sure it's not faulty
also note that we don't have all x626 firmware builds, e.g X626-H624K-P-IN-190730V314 for indian market isn't available here but may be found online. it's still possible that there might be more hidden builds one isn't aware off which is why it's very important to take note of your build number before flashing
BenGh
BenGh
BenGh
Junior Member
29
01-04-2020, 03:10 PM
#9
(01-04-2020, 10:45 AM)X3non
(01-04-2020, 01:56 AM)BenGh ...I have both X626 firmwares but none seems to work. Please, can you help?

both firmwares for x626 give you the same result like you explained @ https://www.hovatek.com/forum/thread-328...#pid189313 ?
i.e the phone powers on but the black screen with power button able to turn on / off the screen lights, if yes then you might want to consider checking the hardware screen on another x626 to be sure it's not faulty
also note that we don't have all x626 firmware builds, e.g X626-H624K-P-IN-190730V314 for indian market isn't available here but may be found online. it's still possible that there might be more hidden builds one isn't aware off which is why it's very important to take note of your build number before flashing
I'll try your recommendation. I'll prompt you later. Thanks once again.
sami
sami
sami
Junior Member
21
15-08-2020, 10:28 PM
#10



(28-03-2020, 07:43 PM)BenGh When I ON an Infinix S4 (X626) it vibrates & a black screen with the screen light comes, nothing again appears. Changing the screen hasn't brought any change.
I tried to flash it with Infinix S4 X626 (X626-H624JK-P-190417V239) which I downloaded from the link above. I run into error requesting AUTH File and others when using SP flash tool. I tried all the download options but same result. SW aftersale tool says SW version mismatch in all the download options selected. Infinix flash tool gives invalid scatter file loading.
I've attached pics of these errors below.

I need the forum members to help me resolve this problem?



Have you fixed your phone? How? Im facing with the same problem, please tell me the method
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