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My Tecno M7 Android phone cannot boot beyond the Tecno logo screen

My Tecno M7 Android phone cannot boot beyond the Tecno logo screen

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cezeudu
cezeudu
cezeudu
Junior Member
23
04-05-2015, 01:41 PM
#1



Phone Model: Tecno M7

Problem: The phone started behaving erratic so someone offered to help me fix it. Unfortunately when I got the phone back, it would not boot beyond the logo screen, it would show "Tecno" and stay there forever. I tried recovery mode (i.e volume-up and power key whole booting), but after performing factory reset several times from recovery mode, there is no change. It keeps freezing at the boot logo.
Please somebody help
radnex
radnex
radnex
Junior Member
18
04-05-2015, 02:20 PM
#2
(04-05-2015, 01:41 PM)cezeudu Phone Model: Tecno M7

Problem: The phone started behaving erratic so someone offered to help me fix it. Unfortunately when I got the phone back, it would not boot beyond the logo screen, it would show "Tecno" and stay there forever. I tried recovery mode (i.e volume-up and power key whole booting), but after performing factory reset several times from recovery mode, there is no change. It keeps freezing at the boot logo.
Please somebody help

Ok my friend i can help u if u already have a backup or a same model phone next to u
radnex
radnex
radnex
Junior Member
18
04-05-2015, 02:24 PM
#3
(04-05-2015, 02:20 PM)radnex  no

Ok my friend i can help u if u already have a backup or a same model phone next to u then if u wish i can help to boot up again with sp flash tool
hovatek
hovatek
hovatek
Administrator
49,570
04-05-2015, 04:22 PM
#4
(04-05-2015, 01:41 PM)cezeudu Phone Model: Tecno M7

Problem: The phone started behaving erratic so someone offered to help me fix it. Unfortunately when I got the phone back, it would not boot beyond the logo screen, it would show "Tecno" and stay there forever. I tried recovery mode (i.e volume-up and power key whole booting), but after performing factory reset several times from recovery mode, there is no change. It keeps freezing at the boot logo.
Please somebody help

if you cant get access to a phone of the same model as radnex has asked then supply a gmail address for our stock backup

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
cezeudu
cezeudu
cezeudu
Junior Member
23
04-05-2015, 04:42 PM
#5



(04-05-2015, 02:24 PM)radnex
(04-05-2015, 02:20 PM)radnex  no

Ok my friend i can help u if u already have a backup or a same model phone next to u then if u wish i can help to boot up again with sp flash tool

Thanks Randex, unfortunately i do not have access to the same model phone. What is the alternative?
cezeudu
cezeudu
cezeudu
Junior Member
23
04-05-2015, 04:44 PM
#6
(04-05-2015, 04:22 PM)hovatek
(04-05-2015, 01:41 PM)cezeudu Phone Model: Tecno M7

Problem: The phone started behaving erratic so someone offered to help me fix it. Unfortunately when I got the phone back, it would not boot beyond the logo screen, it would show "Tecno" and stay there forever. I tried recovery mode (i.e volume-up and power key whole booting), but after performing factory reset several times from recovery mode, there is no change. It keeps freezing at the boot logo.
Please somebody help

if you cant get access to a phone of the same model as radnex has asked then supply a gmail address for our stock backup

Thank you Hovatek, my email is cezeudu@yahoo.com. I would be glad for any assistance that could hep me restore the phone.
hovatek
hovatek
hovatek
Administrator
49,570
04-05-2015, 04:57 PM
#7
(04-05-2015, 04:44 PM)cezeudu Thank you Hovatek, my email is cezeudu@yahoo.com. I would be glad for any assistance that could hep me restore the phone.

gmail address

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
radnex
radnex
radnex
Junior Member
18
04-05-2015, 05:21 PM
#8
(04-05-2015, 04:42 PM)cezeudu
(04-05-2015, 02:24 PM)radnex
(04-05-2015, 02:20 PM)radnex  no

Ok my friend i can help u if u already have a backup or a same model phone next to u then if u wish i can help to boot up again with sp flash tool

Thanks Randex, unfortunately i do not have access to the same model phone. What is the alternative?

Ok so let me tell u some processes
- check the mediatek model u have
-have sp flash tool
-go to needrom and check phone that has the same mediatek model as urs
cezeudu
cezeudu
cezeudu
Junior Member
23
05-05-2015, 11:09 AM
#9
(04-05-2015, 04:57 PM)hovatek
(04-05-2015, 04:44 PM)cezeudu Thank you Hovatek, my email is cezeudu@yahoo.com. I would be glad for any assistance that could hep me restore the phone.

gmail address

Sorry, cezeudu@gmail.com.... Its a gmail address. Thanks
cezeudu
cezeudu
cezeudu
Junior Member
23
05-05-2015, 11:11 AM
#10



(04-05-2015, 05:21 PM)radnex
(04-05-2015, 04:42 PM)cezeudu
(04-05-2015, 02:24 PM)radnex
(04-05-2015, 02:20 PM)radnex  no

Ok my friend i can help u if u already have a backup or a same model phone next to u then if u wish i can help to boot up again with sp flash tool

Thanks Randex, unfortunately i do not have access to the same model phone. What is the alternative?

Ok so let me tell u some processes
- check the mediatek model u have
-have sp flash tool
-go to needrom and check phone that has the same mediatek model as urs

Hello randex,

- check the mediatek model u have (** how do I check this?)
-have sp flash tool (** where do I get this from?)
-go to needrom and check phone that has the same mediatek model as urs (** how do I arrive here?)

Thanks.
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