Hovatek Forum MOBILE Android [Please help] My phone only charge when connected to PC with the error USB not recognize
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[Please help] My phone only charge when connected to PC with the error USB not recognize

[Please help] My phone only charge when connected to PC with the error USB not recognize

miketd92
miketd92
miketd92
Techie Member
67
23-10-2019, 10:25 PM
#1



Hi Hovatek, my phone was recognized perfectly by my laptop until I connect it this afternoon and got USB not recognize error. I tot it was a joke until the error persisted. My second phone is still recognize by my PC. I tried connecting the phone with another laptop but still same error.  Pls help...attached is the error message
This post was last modified: 24-10-2019, 08:04 AM by miketd92.
X3non
X3non
X3non
Recognized Contributor
22,062
24-10-2019, 10:28 AM
#2
(23-10-2019, 10:25 PM)miketd92 Hi Hovatek, my phone was recognized perfectly by my laptop until I connect it this afternoon and got USB not recognize error. I tot it was a joke until the error persisted. My second phone is still recognize by my PC. I tried connecting the phone with another laptop but still same error.  Pls help...attached is the error message

whats the phone model? and have you tried using different USB cables?
miketd92
miketd92
miketd92
Techie Member
67
24-10-2019, 11:39 AM
#3
The phone model is infinix Hot S Pro x521, yes I've tried using different usb cable, I've tried connecting it to another laptop still getting this error "USB device not recognized
The last USB device you connected to this computer malfunctioned and windows does not recognize it." my computer do detect it until yesterday. The computer detects other phones
X3non
X3non
X3non
Recognized Contributor
22,062
24-10-2019, 03:45 PM
#4
(24-10-2019, 11:39 AM)miketd92 The phone model is infinix Hot S Pro x521, yes I've tried using different usb cable, I've tried connecting it to another laptop still getting this error "USB device not recognized
The last USB device you connected to this computer malfunctioned and windows does not recognize it." my computer do detect it until yesterday. The computer detects other phones

consider checking / replacing the USB port on the phone
miketd92
miketd92
miketd92
Techie Member
67
25-10-2019, 10:11 AM
#5



Okay sir
miketd92
miketd92
miketd92
Techie Member
67
26-10-2019, 06:47 PM
#6
I went to replace the USB port today. My PC now detects it. Thanks for the hint.
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