Hovatek Forum MOBILE Android [Please help] Issues with infinix smart 3 plus factory reset
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[Please help] Issues with infinix smart 3 plus factory reset

[Please help] Issues with infinix smart 3 plus factory reset

tennicy
tennicy
tennicy
Enthusiastic Member
6
31-08-2019, 04:32 PM
#1



Please I need help. I factory reset my infinix smart 3 plus and now the front camera is not working. It shows black screen.. And I have noticed the back camera has lost some features too like bokeh feature. What do I do. Cos I have done the factory reset over and over again no luck
X3non
X3non
X3non
Recognized Contributor
22,062
31-08-2019, 10:04 PM
#2
(31-08-2019, 04:32 PM)tennicy Please I need help. I factory reset my infinix smart 3 plus and now the front camera is not working. It shows black screen.. And I have noticed the back camera has lost some features too like bokeh feature. What do I do. Cos I have done the factory reset over and over again no luck

how did this problem begin? did the phone drop? did you flash or modify the software?
have you tried flashing stock firmware?
xerxes
xerxes
xerxes
Senior Member
8,355
31-08-2019, 10:08 PM
#3
(31-08-2019, 04:32 PM)tennicy Please I need help. I factory reset my infinix smart 3 plus and now the front camera is not working. It shows black screen.. And I have noticed the back camera has lost some features too like bokeh feature. What do I do. Cos I have done the factory reset over and over again no luck
What's the phone's build no?
tennicy
tennicy
tennicy
Enthusiastic Member
6
01-09-2019, 10:53 PM
#4
No sir I didn't drop the phone at all. I didn't flash any custom rom or tried to do any modification. This actually happened when I was trying to root the phone, so unlocked the bootloader which caused the phone to perform hard reset or factory reset. That was how the phone became this way.  I havent flashed a stock firmware yet. And built number of the phone is Infinix Smart 3 Plus X627 (X627-H624STXYZAa-P-190508V253) that was of cos after I updated the phone via system update of the phone. It originally came with Infinix Smart 3 Plus X627 (X627-H624STXYZAa-P-190508V182).
This post was last modified: 01-09-2019, 10:54 PM by tennicy.
X3non
X3non
X3non
Recognized Contributor
22,062
02-09-2019, 01:40 PM
#5



(01-09-2019, 10:53 PM)tennicy No sir I didn't drop the phone at all. I didn't flash any custom rom or tried to do any modification. This actually happened when I was trying to root the phone, so unlocked the bootloader which caused the phone to perform hard reset or factory reset. That was how the phone became this way.  I havent flashed a stock firmware yet. And built number of the phone is Infinix Smart 3 Plus X627 (X627-H624STXYZAa-P-190508V253) that was of cos after I updated the phone via system update of the phone. It originally came with Infinix Smart 3 Plus X627 (X627-H624STXYZAa-P-190508V182).

flash stock firmware then recheck the cameras
download X627-H624STXYZAa-P-190508V182 firmware @ https://www.hovatek.com/forum/thread-533.html
download custom DA @ https://www.hovatek.com/forum/thread-23339.html
flash using SP flash tool @ https://www.hovatek.com/forum/thread-159.html
tennicy
tennicy
tennicy
Enthusiastic Member
6
02-09-2019, 03:37 PM
#6
Thank u sir I will try it out
tennicy
tennicy
tennicy
Enthusiastic Member
6
03-09-2019, 11:29 PM
#7
Sir I did a full flash of the stock ROM and it worked my cameras are working well again .however my phone has no imei number and I don't know what exact tool to use. I have tried sn writer tool but I got an error of inconsistent . what do I do sir
X3non
X3non
X3non
Recognized Contributor
22,062
04-09-2019, 10:13 AM
#8
(03-09-2019, 11:29 PM)tennicy Sir I did a full flash of the stock ROM and it worked my cameras are working well again .however my phone has no imei number and I don't know what exact tool to use. I have tried sn writer tool but I got an error of inconsistent . what do I do sir

try using maui meta tool @ https://www.hovatek.com/forum/thread-116.html
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