[Davie254]

I had posted on how my device got bricked earlier, you can see it here. https://www.hovatek.com/forum/thread-276...#pid167288 ...and here is my phone's build number -CA7-H633BCDK-O-190323V246
Kindly help me on how to get the device exact firmware.

[X3non]

I had posted on how my device got bricked earlier, you can see it here. https://www.hovatek.com/forum/thread-276...#pid167288 ...and here is my phone's build number -CA7-H633BCDK-O-190323V246
Kindly help me on how to get the device exact firmware.

firmware for your build isn't available
download CA7-H633BCDK-O-180329V139 @ https://www.hovatek.com/forum/thread-23177.html and flash using software download tool @ https://www.hovatek.com/forum/thread-23708.html

[Davie254]

I flashed using the firmware you suggested and my device is back to life...but my fingerprint sensor is not working...i used this firmware to flash CA7-H633BCDK-O-180329V139...my original firmware was CA7-H633BCDK-O-190323V246..please help on how to fix it

[xerxes]

I flashed using the firmware you suggested and my device is back to life...but my fingerprint sensor is not working...i used this firmware to flash CA7-H633BCDK-O-180329V139...my original firmware was CA7-H633BCDK-O-190323V246..please help on how to fix it

Try the firmware with build “CA7-H633BCDK-O-V2-180502V170” and see if fingerprint will work.
Download firmware @ https://www.hovatek.com/forum/thread-23177.html

[Davie254]

I flashed using the firmware you suggested and my device is back to life...but my fingerprint sensor is not working...i used this firmware to flash CA7-H633BCDK-O-180329V139...my original firmware was CA7-H633BCDK-O-190323V246..please help on how to fix it

Try the firmware with build “CA7-H633BCDK-O-V2-180502V170” and see if fingerprint will work.
Download firmware @ https://www.hovatek.com/forum/thread-23177.html


Have tried all three and nothing seems to work...what do i do...is there a way to force it to be enabled

[X3non]

Have tried all three and nothing seems to work...what do i do...is there a way to force it to be enabled

your fingerprint was working fine before you bricked the phone?
CA7-H633BCDK-O-180329V139 when on this build, try checking for system updates in settings if any then download and install then check if fingerprint now works
lets know the outcome

[ALBA]

Will try that authentication... On the second question the device has an internal built battery

Yes 8t inbuilt but it can still be removed and reconnected.. If you don't know how to do that , the take it to a hardware repairs for it to be done for you.

[Davie254]

Yes my fingerprint was working fine...let try your suggestion tonight and i will let you know the outcome

your fingerprint was working fine before you bricked the phone?
CA7-H633BCDK-O-180329V139 when on this build, try checking for system updates in settings if any then download and install then check if fingerprint now works
lets know the outcome

[Davie254]

Yes my fingerprint was working fine...let try your suggestion tonight and i will let you know the outcome

your fingerprint was working fine before you bricked the phone?
CA7-H633BCDK-O-180329V139 when on this build, try checking for system updates in settings if any then download and install then check if fingerprint now works
lets know the outcome

I tried it but still nothing works... Please help

[xerxes]

Yes my fingerprint was working fine...let try your suggestion tonight and i will let you know the outcome

your fingerprint was working fine before you bricked the phone?
CA7-H633BCDK-O-180329V139 when on this build, try checking for system updates in settings if any then download and install then check if fingerprint now works
lets know the outcome

I tried it but still nothing works... Please help

Was there new system update when you checked for it?