[Please help] my infinix zero has USB not recognised issues...

[bobbsfrank]

For a while now,I can't access my phone tru the PC..tried flashing a new os into it ...still not solved...pls what do I do?...
Thanks for your anticipated response

[hovatek]

For a while now,I can't access my phone tru the PC..tried flashing a new os into it ...still not solved...pls what do I do?...
Thanks for your anticipated response

what exactly do you mean by "can't access my phone tru the PC" . please, explain more

[bobbsfrank]

When I connect my phone to the computer, it shows USB NOT RECOGNISED...Therefore I'm not able to access my phone on the computer...

[bobbsfrank]

My infinix zero shows USB DEVICE NOT RECOGNISED when I connect to the PC....pls what do I do and how can I solve it..thanks bro

[Keslar]

My infinix zero shows USB DEVICE NOT RECOGNISED when I connect to the PC....pls what do I do and how can I solve it..thanks bro

Could be your USB cord, PC port, phone's port or the phone's os. A factory reset should fix it if its the phones os.
But its commonly the cord or PC port


Sent from my itel it1452 using Hovatek mobile

[bobbsfrank]

Its certainly not the USB cord ,neither is it the PC port....
Maybe the phone's port because I flashed a new os into it...
SSo if its the phone's port,what do I do?..
Thanks for your response

[hovatek]

Its certainly not the USB cord ,neither is it the PC port....
Maybe the phone's port because I flashed a new os into it...
SSo if its the phone's port,what do I do?..
Thanks for your response

that would fall under OS, not the phone's port. 
All these could be easily fixed by installing the phone's drivers using a working phone of the same model but i assume thats not available; and the battery is inbuilt
1. is the phone running on a custom ROM ?
2. have you tried a factory reset?
3. have you tried re-flashing the stock ROM

[bobbsfrank]

My infinix zero shows USB DEVICE NOT RECOGNISED when I connect to the PC....pls what do I do and how can I solve it..thanks bro

Could be your USB cord, PC port, phone's port or the phone's os. A factory reset should fix it if its the phones os.
But its commonly the cord or PC port


Sent from my itel it1452 using Hovatek mobile

[hovatek]

waiting for your reply