[happyheart12]

my Tecno C7 can't boot
it stops only at the Tecno animation and i have done the hard rest but still the same thing 
and it has also been flashed with a computer but still the same 
i need help

[Davidburbos666]

Do you flash the entire firmware or only boot.img?
I think you flash wrong firmware.

[happyheart12]

Everything
and also tried booting the img

[X3non]

Everything
and also tried booting the img

how did this stuck at bootlogo problem start?
did you perform a factory reset after flashing the firmware?
do you remember the original build number of your device?