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low 'internal memory and recovery mode says no command

low 'internal memory and recovery mode says no command

Riley
Riley
Riley
Newbie
3
14-02-2019, 09:16 AM
#1



Good day admin, I just got a phone (tecno spark 2) that has 16gb from but now it's telling me 'internal memory low' and I have 12gb space available. Please I need help, I have tried hard flash but the recovery mode says no command and fastboot mode is not responding
hovatek
hovatek
hovatek
Administrator
49,753
14-02-2019, 03:08 PM
#2
(14-02-2019, 09:16 AM)Riley Good day admin, I just got a phone (tecno spark 2) that has 16gb from but now it's telling me 'internal memory low' and I have 12gb space available. Please I need help, I have tried hard flash but the recovery mode says no command and fastboot mode is not responding

check and share a screenshot of settings > about phone 
connect the phone to a PC (mtp mode) then check the total / free space left in my computer
Riley
Riley
Riley
Newbie
3
16-02-2019, 01:01 AM
#3
[attachment=6167 X3non pid='160978' dateline='1550153328']
.png
Screenshot_2019-02-15-21-43-34.png
Size: 61.39 KB / Downloads: 12
.jpg
IMG_20190215_213729.jpg
Size: 576.55 KB / Downloads: 10

(14-02-2019, 09:16 AM)Riley Good day admin, I just got a phone (tecno spark 2) that has 16gb from but now it's telling me 'internal memory low' and I have 12gb space available. Please I need help, I have tried hard flash but the recovery mode says no command and fastboot mode is not responding

check and share a screenshot of settings > about phone 
connect the phone to a PC (mtp mode) then check the total / free space left in my computer

These are screenshot below
.png
Screenshot_2019-02-15-21-43-24.png
Size: 54.03 KB / Downloads: 6
.png
Screenshot_2019-02-15-21-43-34.png
Size: 61.39 KB / Downloads: 12
.jpg
IMG_20190215_213729.jpg
Size: 576.55 KB / Downloads: 10
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
16-02-2019, 01:37 AM
#4
That may be a clone device.
While trying to boot to recovery, and you get the 'no command' screen, hold the power button and tap vol+ immediately, that should bring up recovery.
hovatek
hovatek
hovatek
Administrator
49,753
16-02-2019, 10:25 AM
#5



(16-02-2019, 01:01 AM)Riley These are screenshot below, , 

this is a clone phone; all the info below don't match the specs of the original phone so likely the storage space info is fake too
Code:

android version
android security patch level
kernel version
build number

you can try copying large files into the storage to find how the exact size it can take before throwing an error
Riley
Riley
Riley
Newbie
3
16-02-2019, 12:12 PM
#6
I appreciate your help this far.....so I tried transferring some files via pc and it stopped when the space was remaining 12gb exactly ,is there anything that can be done to free up the space and I tried the recovery command you gave,i wiped the phone with it but it's still says low internal memory once it reaches 12gb
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
16-02-2019, 02:00 PM
#7
The memory info there is fake, a lie. The phone may have about 1 or 2gb space in total.
You have to keep phone memory free and focus on saving files to SD card.
hovatek
hovatek
hovatek
Administrator
49,753
16-02-2019, 04:37 PM
#8
(16-02-2019, 12:12 PM)Riley I appreciate your help this far.....so I tried transferring some files via pc and it stopped when the space was remaining 12gb exactly ,is there anything that can be done to free up the space and I tried the recovery command you gave,i wiped the phone with it but it's still says low internal memory once it reaches 12gb

@emmanus has said it all
make use of SDcard and keep internal storage as free and empty as possible
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