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[Please help] HOT 6 PRO WON'T COME UP AFTER FAILED UPDATE

[Please help] HOT 6 PRO WON'T COME UP AFTER FAILED UPDATE

Taoaze
Taoaze
Taoaze
Enthusiastic Member
7
18-01-2019, 11:53 AM
#1



Please I need your assistance with my infinix Hot 6 PRO, I tried to update it and after update has successufully downloaded, I click to install update but failed and it shown some error message then, I pressed restart from recovery menu and ever since, my phone has refused to boot up, not powering and only showing red light charging indicator.

I have downloaded X608-QL1661ABCDEF-O-180720V19 file and I am getting the failed error as shown in the screenshot below

.jpg
Quadrum.jpg
Size: 116.25 KB / Downloads: 11


Any assistance render is highly appreciated.
xerxes
xerxes
xerxes
Senior Member
8,355
18-01-2019, 05:57 PM
#2
(18-01-2019, 11:53 AM)Taoaze Please I need your assistance with my infinix Hot 6 PRO, I tried to update it and after update has successufully downloaded, I click to install update but failed and it shown some error message then, I pressed restart from recovery menu and ever since, my phone has refused to boot up, not powering and only showing red light charging indicator.

I have downloaded X608-QL1661ABCDEF-O-180720V19 file and I am getting the failed error as shown in the screenshot below



Any assistance render is highly appreciated.

Did you take note of the phone's original build no before the update?
Try using miracle box @ https://www.hovatek.com/forum/thread-25473.html
This post was last modified: 18-01-2019, 06:01 PM by xerxes.
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
18-01-2019, 08:28 PM
#3
From the image shown,your phone isn't correctly connected.
See this https://www.hovatek.com/forum/thread-22466.html
freshtyt
freshtyt
freshtyt
Senior Member
2,949
19-01-2019, 11:04 AM
#4
(18-01-2019, 11:53 AM)Taoaze Please I need your assistance with my infinix Hot 6 PRO, I tried to update it and after update has successufully downloaded, ...

Any assistance render is highly appreciated.

connect the phone in edl mode; see https://www.hovatek.com/forum/thread-23298.html
Taoaze
Taoaze
Taoaze
Enthusiastic Member
7
20-01-2019, 11:21 PM
#5



(18-01-2019, 05:57 PM)innagee
(18-01-2019, 11:53 AM)Taoaze Please I need your assistance with my infinix Hot 6 PRO, I tried to update it and after update has successufully downloaded, I click to install update but failed and it shown some error message then, I pressed restart from recovery menu and ever since, my phone has refused to boot up, not powering and only showing red light charging indicator.

I have downloaded X608-QL1661ABCDEF-O-180720V19 file and I am getting the failed error as shown in the screenshot below



Any assistance render is highly appreciated.

Did you take note of the phone's original build no before the update?
Try using miracle box @ https://www.hovatek.com/forum/thread-25473.html


I did not take note of build number since am updating using OTP and I didn't expect to have any of this issue
Taoaze
Taoaze
Taoaze
Enthusiastic Member
7
20-01-2019, 11:30 PM
#6
(18-01-2019, 05:57 PM)innagee
(18-01-2019, 11:53 AM)Taoaze Please I need your assistance with my infinix Hot 6 PRO, I tried to update it and after update has successufully downloaded, I click to install update but failed and it shown some error message then, I pressed restart from recovery menu and ever since, my phone has refused to boot up, not powering and only showing red light charging indicator.

I have downloaded X608-QL1661ABCDEF-O-180720V19 file and I am getting the failed error as shown in the screenshot below



Any assistance render is highly appreciated.

Did you take note of the phone's original build no before the update?
Try using miracle box @ https://www.hovatek.com/forum/thread-25473.html
I have tried to use Miracle Box to flash it but it said that cache.img is missing and I unchecked it from file to flash but it is still saying the same thing
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Capture.PNG
Size: 176.25 KB / Downloads: 8
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
21-01-2019, 04:07 AM
#7
Your screenshot did not show the error message
X3non
X3non
X3non
Recognized Contributor
22,062
21-01-2019, 12:38 PM
#8
(20-01-2019, 11:30 PM)Taoaze I have tried to use Miracle Box to flash it but it said that cache.img is missing and I unchecked it from file to flash but it is still saying the same thing

before you try to flash,
boot to recovery mode and see if you can get the build number from the title in recovery mode
or try to backup current firmware from the phone using the guide @ https://www.hovatek.com/forum/thread-25452.html
Taoaze
Taoaze
Taoaze
Enthusiastic Member
7
22-01-2019, 08:07 AM
#9
(21-01-2019, 04:07 AM)EMMANUS Your screenshot did not show the error message

Thanks for the observation
Attached Files
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Capture.PNG
Size: 169.59 KB / Downloads: 5
hovatek
hovatek
hovatek
Administrator
49,562
22-01-2019, 08:58 AM
#10



(20-01-2019, 11:30 PM)Taoaze I have tried to use Miracle Box to flash it but it said that cache.img is missing and I unchecked it from file to flash but it is still saying the same thing

If there's a cache.img in the rom folder then include it. If not then take note of all the files not flashed (due to the cache error) then flash them one at a time using https://www.hovatek.com/forum/thread-26213.html

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