Hovatek Forum MOBILE Android [Please help] i want firmaware on my Alcatel One Touch Pixi3(4) 4013k
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[Please help] i want firmaware on my Alcatel One Touch Pixi3(4) 4013k

[Please help] i want firmaware on my Alcatel One Touch Pixi3(4) 4013k

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cedrick07
cedrick07
cedrick07
Newbie
1
17-04-2015, 04:15 PM
#1



please help me! i can't enter my phone because it requires me to input PIN which is the PRIVACY PROTECTION PASSWORD and the worst is i forgot the PIN. I want an urgent solution. thank you
hovatek
hovatek
hovatek
Administrator
49,570
17-04-2015, 07:14 PM
#2
(17-04-2015, 04:15 PM)cedrick07 please help me! i can't enter my phone because it requires me to input PIN which is the PRIVACY PROTECTION PASSWORD and the worst is i forgot the PIN. I want an urgent solution. thank you

you need to wipe the phone then flash the firmware. can you get access to a working phone of the same model or firmware?

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jjiawei
jjiawei
jjiawei
Enthusiastic Member
13
26-10-2015, 07:26 AM
#3
(17-04-2015, 07:14 PM)hovatek
(17-04-2015, 04:15 PM)cedrick07 please help me! i can't enter my phone because it requires me to input PIN which is the PRIVACY PROTECTION PASSWORD and the worst is i forgot the PIN. I want an urgent solution. thank you

you need to wipe the phone then flash the firmware. can you get access to a working phone of the same model or firmware?

Hello, ya i got another same phone which contain the firmware.. how should i do so i can take it out to install to the phone which need privacy protection passcode?
hovatek
hovatek
hovatek
Administrator
49,570
26-10-2015, 12:42 PM
#4
(26-10-2015, 07:26 AM)jjiawei Hello, ya i got another same phone which contain the firmware.. how should i do so i can take it out to install to the phone which need privacy protection passcode?

Backup using https://www.hovatek.com/forum/thread-468.html

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
jjiawei
jjiawei
jjiawei
Enthusiastic Member
13
26-10-2015, 01:21 PM
#5



(26-10-2015, 12:42 PM)hovatek
(26-10-2015, 07:26 AM)jjiawei Hello, ya i got another same phone which contain the firmware.. how should i do so i can take it out to install to the phone which need privacy protection passcode?

Backup using https://www.hovatek.com/forum/thread-468.html

Thanks for your prompt reply but im stuck at MTKdroidTools.exe file, phone information doesnt show up..
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hovatek
hovatek
hovatek
Administrator
49,570
26-10-2015, 08:54 PM
#6
(26-10-2015, 01:21 PM)jjiawei Thanks for your prompt reply but im stuck at MTKdroidTools.exe file, phone information doesnt show up..

Ensure you enable usb debugging on the phone and install the drivers as the guide instructs

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jjiawei
jjiawei
jjiawei
Enthusiastic Member
13
27-10-2015, 12:43 PM
#7
(26-10-2015, 08:54 PM)hovatek
(26-10-2015, 01:21 PM)jjiawei Thanks for your prompt reply but im stuck at MTKdroidTools.exe file, phone information doesnt show up..

Ensure you enable usb debugging on the phone and install the drivers as the guide instructs

No luck with me tried the exactly method provided only can pass the instalation of PDAnet.. tried re-install all the drivers and still getting the same error, nothing shown .. please help..thanks
hovatek
hovatek
hovatek
Administrator
49,570
27-10-2015, 03:37 PM
#8
(27-10-2015, 12:43 PM)jjiawei No luck with me tried the exactly method provided only can pass the instalation of PDAnet.. tried re-install all the drivers and still getting the same error, nothing shown .. please help..thanks

Did you connect the working phone with usb debugging enabled when installing pdanet?
This post was last modified: 27-10-2015, 03:38 PM by hovatek.

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jjiawei
jjiawei
jjiawei
Enthusiastic Member
13
28-10-2015, 01:37 AM
#9
(27-10-2015, 03:37 PM)hovatek
(27-10-2015, 12:43 PM)jjiawei No luck with me tried the exactly method provided only can pass the instalation of PDAnet.. tried re-install all the drivers and still getting the same error, nothing shown .. please help..thanks

Did you connect the working phone with usb debugging enabled when installing pdanet?

Yup.. pdanet working fine..usb debugging enabled.. all things run smoothly as the video till MTKdroidTools.exe file, phone information doesnt show up..
hovatek
hovatek
hovatek
Administrator
49,570
28-10-2015, 11:18 AM
#10



(28-10-2015, 01:37 AM)jjiawei Yup.. pdanet working fine..usb debugging enabled.. all things run smoothly as the video till MTKdroidTools.exe file, phone information doesnt show up..

Try another MTK phone if it gets detected

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