[ugomoney]

my infinix phone stuck on infix logo.i was on an app and i left my phone to attend to somthing ,by the i came back to my phone,i notice my phone is stuck to infinix logo

[EMMANUS]

Have you tried factory reset from recovery?

Do you remember your build number?
Was your phone rooted?

[hovatek]

my infinix phone stuck on infix logo.i was on an app and i left my phone to attend to somthing ,by the i came back to my phone,i notice my phone is stuck to infinix logo

Try rebooting the phone. If it persists then do a factory reset.
Let me know how it goes