[Achem donny]

Hello friends, my visual keys( minimize, back and home key) stopped responding, I'm using an infinix hot 5. How can I solve this issue?

[EMMANUS]

Have you tried a factory reset from recovery?

How did the problem start?

Do you see any notification pointing towards that problem? Like "****** has stopped working" or "****** is not responding".

[Achem donny]

Yes, I factory reseted it but i t still continued and the problem started on it's own.

[X3non]

Hello friends, my visual keys( minimize, back and home key) stopped responding, I'm using an infinix hot 5. How can I solve this issue?

is there a dedicated button for these keys or they're on the screen itself?
if they're on screen, is the other parts of the screen working?

[Achem donny]

Yeah I think, sometimes icon get clicked themself. It's on screen key.

[X3non]

Yeah I think, sometimes icon get clicked themself. It's on screen key.

be sure to check, not think
if the bottom section of the screen where the buttons are located doesn't work but the rest of the screen does then its likely hardware problem. need to change screen or touch

[Achem donny]

OK, thanks!