Hovatek Forum MOBILE Android [Please help] Itel A51 detection problem
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[Please help] Itel A51 detection problem

[Please help] Itel A51 detection problem

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TIM OF GOD
TIM OF GOD
TIM OF GOD
Junior Member
32
06-10-2018, 12:23 PM
#1



Hello. I have an Itel A51 that goes on up to the home screen. There stands the problem. there is no menu icon,no app, can't flip down to enter the setting. just home screen wallpaper. so I decided to flash. I downloaded its rom but can't get it detected with Spd upgrade tool. In the device manager of the pc I see mtk instead of Spd preventing the tool to recognize it as a Spd chip. All Spd drivers are installed and other Spd phones work great. I had a similar problem with Itel A12 and couldn't have solution. How do I connect it to spd flash tool,please.
xerxes
xerxes
xerxes
Senior Member
8,355
06-10-2018, 03:35 PM
#2
(06-10-2018, 12:23 PM)TIM OF GOD Hello. I have an Itel A51 that goes on up to the home screen. There stands the problem. there is no menu icon,no app, can't flip down to enter the setting. just home screen wallpaper. so I decided to flash. I downloaded its rom but can't get it detected with Spd upgrade tool. In the device manager of the pc I see mtk instead of Spd preventing the tool to recognize it as a Spd chip. All Spd drivers are installed and other Spd phones work great. I had a similar problem with Itel A12 and couldn't have solution. How do I connect it to spd flash tool,please.

First, try factory resetting the phone via recovery mode. See https://www.hovatek.com/forum/thread-479.html for how to enter recovery.
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
06-10-2018, 04:13 PM
#3
Itel A51 runs on mediate chip and not spreadtrum
hovatek
hovatek
hovatek
Administrator
49,570
08-10-2018, 10:39 AM
#4
(06-10-2018, 12:23 PM)TIM OF GOD Hello. I have an Itel A51 that goes on up to the home screen. There stands the problem. there is no menu icon,no app, can't flip down to enter the setting. just home screen wallpaper. so I decided to flash. I downloaded its rom but can't get it detected with Spd upgrade tool. In the device manager of the pc I see mtk instead of Spd preventing the tool to recognize it as a Spd chip. All Spd drivers are installed and other Spd phones work great. I had a similar problem with Itel A12 and couldn't have solution. How do I connect it to spd flash tool,please.

Did you hold the volume down button when connecting to PC for flashing? refer to https://www.hovatek.com/forum/thread-1231.html

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
TIM OF GOD
TIM OF GOD
TIM OF GOD
Junior Member
32
08-10-2018, 07:31 PM
#5



(06-10-2018, 04:13 PM)EMMANUS Itel A51 runs on mediate chip and not spreadtrum

Already aware of it but the rom is .pac and sp flash tool can't flash pac roms neither Research upgrade tool mtk roms
This post was last modified: 08-10-2018, 07:45 PM by TIM OF GOD.
TIM OF GOD
TIM OF GOD
TIM OF GOD
Junior Member
32
08-10-2018, 07:44 PM
#6
(08-10-2018, 10:39 AM)hovatek
(06-10-2018, 12:23 PM)TIM OF GOD Hello. I have an Itel A51 that goes on up to the home screen. There stands the problem. there is no menu icon,no app, can't flip down to enter the setting. just home screen wallpaper. so I decided to flash. I downloaded its rom but can't get it detected with Spd upgrade tool. In the device manager of the pc I see mtk instead of Spd preventing the tool to recognize it as a Spd chip. All Spd drivers are installed and other Spd phones work great. I had a similar problem with Itel A12 and couldn't have solution. How do I connect it to spd flash tool,please.

Did you hold the volume down button when connecting to PC for flashing? refer to https://www.hovatek.com/forum/thread-1231.html

Yeah,tried that but nothing detected in the tool.
X3non
X3non
X3non
Recognized Contributor
22,062
09-10-2018, 12:22 AM
#7
(08-10-2018, 07:44 PM)TIM OF GOD Yeah,tried that but nothing detected in the tool.

launch device manager
expand ports (com & lpt)
take note of everything
hold vol down button then connect the phone to the pc then immediately check what the phone gets connected as
hovatek
hovatek
hovatek
Administrator
49,570
09-10-2018, 07:47 AM
#8
(08-10-2018, 07:31 PM)TIM OF GOD Already aware of it but the rom is .pac and sp flash tool can't flash pac roms neither Research upgrade tool mtk roms

Your phone is SPD, not MTK.
Do as @x3non asked.
also, when flashing, try holding volume up button instead before connecting to PC

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
09-10-2018, 10:31 AM
#9
(09-10-2018, 07:47 AM)hovatek
(08-10-2018, 07:31 PM)TIM OF GOD Already aware of it but the rom is .pac and sp flash tool can't flash pac roms neither Research upgrade tool mtk roms

Your phone is SPD, not MTK.
Do as @x3non asked.
also, when flashing, try holding volume up button instead before connecting to PC

MY BAD
TIM OF GOD
TIM OF GOD
TIM OF GOD
Junior Member
32
09-10-2018, 01:38 PM
#10



(09-10-2018, 12:22 AM)X3non
(08-10-2018, 07:44 PM)TIM OF GOD Yeah,tried that but nothing detected in the tool.

launch device manager
expand ports (com & lpt)
take note of everything
hold vol down button then connect the phone to the pc then immediately check what the phone gets connected as

when I hold down "volume down" while connecting, the pc detects it but ejects right after before  it displays what it is connected as. Then it boots to factory mode with only chinese language.
Volume up ? Detected as "miracle usb port" and then switches to "preloader usb vcom port". and then the phone screen displays charging battery screen.
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