Hovatek Forum MOBILE Android [Please help] Infinix hot x507 stuck on logo
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[Please help] Infinix hot x507 stuck on logo

[Please help] Infinix hot x507 stuck on logo

Honex
Honex
Honex
Junior Member
18
16-07-2018, 10:50 AM
#1



Hello, my infinix hot x507 got an update via ota so I installed it and after reboot, the device stuck on logo and I couldn't go to recovery mode.

I tried to flash a stock ROM but my laptop couldn't recognize the device's drivers, my laptop does detect it but it doesn't has the drivers for it to recognize thought I installed the drivers for it.
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
16-07-2018, 11:58 AM
#2
Do you have the drivers installed?
Have you verified that the drivers are working?
Have you verified that the port on the phone is working?
Restart your pc, try other ports, try other PCs.
hovatek
hovatek
hovatek
Administrator
49,570
16-07-2018, 02:52 PM
#3
(16-07-2018, 10:50 AM)Honex Hello, my infinix hot x507 got an update via ota so I installed it and after reboot, the device stuck on logo and I couldn't go to recovery mode.

I tried to flash a stock ROM but my laptop couldn't recognize the device's drivers, my laptop does detect it but it doesn't has the drivers for it to recognize thought I installed the drivers for it.

1. Was your phone rooted before you installed the OTA
2. What's the RAM and ROM of your phone
3. What button combo are you using to try enter recovery mode?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Honex
Honex
Honex
Junior Member
18
16-07-2018, 09:09 PM
#4
(16-07-2018, 11:58 AM)EMMANUS Do you have the drivers installed?
Have you verified that the drivers are working?
Have you verified that the port on the phone is working?
Restart your pc, try other ports, try other PCs.

Yes it's installed and verified. All ports are working.

Sent from my Infinix Zero 4 using Hovatek Mobile
Honex
Honex
Honex
Junior Member
18
16-07-2018, 09:14 PM
#5



(16-07-2018, 02:52 PM)hovatek
(16-07-2018, 10:50 AM)Honex
Hello, my infinix hot x507 got an update via ota so I installed it and after reboot, the device stuck on logo and I couldn't go to recovery mode.

I tried to flash a stock ROM but my laptop couldn't recognize the device's drivers, my laptop does detect it but it doesn't has the drivers for it to recognize thought I installed the drivers for it.


1. Was your phone rooted before you installed the OTA
2. What's the RAM and ROM of your phone
3. What button combo are you using to try enter recovery mode?
  • An.1 No, it's not rooted.
  • An.2 RAM: 1GB, ROM
8GB
  • An.3
used power button + volume up to access the recovery mode.

Sent from my Infinix Zero 4 using Hovatek Mobile
hovatek
hovatek
hovatek
Administrator
49,570
17-07-2018, 11:22 AM
#6
(16-07-2018, 09:14 PM)Honex used power button + volume up to access the recovery mode.

Sent from my Infinix Zero 4 using Hovatek Mobile

1. Lets be sure about the order. Hope you know its Volume up first before Power and not the other way around.
2. Does device manager refresh when you connect the device and (if it does) what does the phone get detected as?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Honex
Honex
Honex
Junior Member
18
19-07-2018, 11:37 AM
#7
Thank you guys for help.
i flashed a stock ROM and it now works well.
Jethro Abayomi
Jethro Abayomi
4
18-07-2019, 08:12 AM
#8
(19-07-2018, 11:37 AM)Honex Thank you guys for help.
i flashed a stock ROM and it now works well.

please Bro I have the same issue with my infinix x507 please give me the link where you downloaded the stock rom my email is jethroabayomi93@gmail.com thanks in addy
X3non
X3non
X3non
Recognized Contributor
22,062
18-07-2019, 10:58 AM
#9
(18-07-2019, 08:12 AM)Jethro Abayomi please Bro I have the same issue with my infinix x507 please give me the link where you downloaded the stock rom my email is je*********mi93@gmail.com thanks in addy

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