UNFORTUNATELY, *app* has stopped

[Please help] UNFORTUNATELY, *app* has stopped

kunle419
Enthusiastic Member

12

24-05-2018, 02:59 PM

#1

for a while now on my infinix x556, the unfortunately, *app* has stopped pops up close to 10 times before it finally opens. help me, its urgent. Also can i use 'Tcard_update_170523V45.zip' to upgrade it to nougat though my phone is on V173

hovatek
Administrator

49,848

24-05-2018, 05:57 PM

#2

(24-05-2018, 02:59 PM)kunle419 for a while now on my infinix x556, the unfortunately, *app* has stopped pops up close to 10 times before it finally opens. help me, its urgent. Also can i use 'Tcard_update_170523V45.zip' to upgrade it to nougat though my phone is on V173

which app in particular keeps crashing; one app or many random apps?
and have you tried doing a factory reset?

for the update, you should only update using tcard if your phone isn't rooted and you should be able to update directly from system updates in settings

kunle419
Enthusiastic Member

12

26-05-2018, 12:18 PM

#3

(24-05-2018, 05:57 PM)X3non
(24-05-2018, 02:59 PM)kunle419 for a while now on my infinix x556, the unfortunately, *app* has stopped pops up close to 10 times before it finally opens. help me, its urgent. Also can i use 'Tcard_update_170523V45.zip' to upgrade it to nougat though my phone is on V173

which app in particular keeps crashing; one app or many random apps?
and have you tried doing a factory reset?

for the update, you should only update using tcard if your phone isn't rooted and you should be able to update directly from system updates in settings

I got a pop up error message "unzip error, package error. Please check and update again"

hovatek
Administrator

49,848

27-05-2018, 08:14 PM

#4

(26-05-2018, 12:18 PM)kunle419 I got a pop up error message "unzip error, package error. Please check and update again"

I believe this is another issue entirely.
You must be getting the above error while trying to install an incompatible zip in recovery mode while the error stated in your title must be popping up when the phone is booted up.
Create a new thread for the unzip error and lets focus on the app has stopped error in this thread.
Now, which apps exactly are giving the unfortunately *** has stopped? We need names

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