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Camon C9caught in Bootloop after restart

Camon C9caught in Bootloop after restart

Kostech
Kostech
Kostech
Newbie
2
16-05-2018, 03:42 AM
#1



my tecno camon c9 was working well with no problems at all. I slotted in a new memory card and the phone immediately restarted and was caught in a boot loop. I have wiped it from recovery, wiped the cache and emmc and done all the tests and resets possible in recovery mode that i know about but none works. My phone is still in boot loop. I am not sure whether the sd card had any impact on it. I dont know what else I can do. any ideas please
xerxes
xerxes
xerxes
Senior Member
8,355
16-05-2018, 09:08 AM
#2
(16-05-2018, 03:42 AM)Kostech my tecno camon c9 was working well with no problems at all. I slotted in a new memory card and the phone immediately restarted and was caught in a boot loop. I have wiped it from recovery, wiped the cache and emmc and done all the tests and resets possible in recovery mode that i know about but none works. My phone is still in boot loop. I am not sure whether the sd card had any impact on it. I dont know what else I can do. any ideas please

Did you take note of the phone's build no? (See https://www.hovatek.com/forum/thread-16005.html )
hovatek
hovatek
hovatek
Administrator
49,570
16-05-2018, 01:39 PM
#3
(16-05-2018, 03:42 AM)Kostech my tecno camon c9 was working well with no problems at all. I slotted in a new memory card and the phone immediately restarted and was caught in a boot loop. I have wiped it from recovery, wiped the cache and emmc and done all the tests and resets possible in recovery mode that i know about but none works. My phone is still in boot loop. I am not sure whether the sd card had any impact on it. I dont know what else I can do. any ideas please

Take out the SD card and find out your phone's Build Number as @innagee suggested

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Kostech
Kostech
Kostech
Newbie
2
16-05-2018, 03:00 PM
#4
I don't have the build number and right now I don't know how to get it because the phone is not booting. Is there anyway I can get in some where in recovery?
xerxes
xerxes
xerxes
Senior Member
8,355
16-05-2018, 04:43 PM
#5



(16-05-2018, 03:00 PM)Kostech I don't have the build number and right now I don't know how to get it because the phone is not booting. Is there anyway I can get in some where in recovery?

you can get the build no. using the link on my previous reply.
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