[samdon12]

My Samsung note 4 just started malfunctioning. it shuts down and will not come up for days, when i did OTA update it failed because the device couldn't restart to complete the update. now the device has been dead for days and will not come up and will not charge

[xerxes]

My Samsung note 4 just started malfunctioning. it shuts down and will not come up for days, when i did OTA update it failed because the device couldn't restart to complete the update. now the device has been dead for days and will not come up and will not charge

Was the phone phone rooted?
Did you try charging the phone for some hours?
Does your PC make connection sound whenever you connect it?

[samdon12]

My Samsung note 4 just started malfunctioning. it shuts down and will not come up for days, when i did OTA update it failed because the device couldn't restart to complete the update. now the device has been dead for days and will not come up and will not charge

Was the phone phone rooted?
Did you try charging the phone for some hours?
Does your PC make connection sound whenever you connect it?

I have tried charging the phone for hours but nothing comes up, and yes it makes connection sound when connected to my PC but afterwards nothing shows. I don't know if its rooted( Ive not rooted the phone)

[juvette]

I have tried charging the phone for hours but nothing comes up, and yes it makes connection sound when connected to my PC but afterwards nothing shows. I don't know if its rooted( Ive not rooted the phone)

Since you got an OTA update, its safe to assume its original.
At this stage, you'll need to JTAG.
What does the phone get detected as in device manager?


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