Hovatek Forum MOBILE Android [Please help] Infinix zero 2 (x509) 2gb ram/32gb rom variant
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[Please help] Infinix zero 2 (x509) 2gb ram/32gb rom variant

[Please help] Infinix zero 2 (x509) 2gb ram/32gb rom variant

Faraz Khan
Faraz Khan
Faraz Khan
Newbie
3
21-04-2018, 02:57 PM
#1



hi
my infinix x509 gets frozen and then restarts . this usually happens at midnight when i'm using social media apps.
The device gets frozen and restarts over and over again. And again get back to normal  at any time for a little while.
How to fix this issue.
Help! Huh
xerxes
xerxes
xerxes
Senior Member
8,357
21-04-2018, 04:59 PM
#2
(21-04-2018, 02:57 PM)Faraz Khan hi
my infinix x509 gets frozen and then restarts . this usually happens at midnight when i'm using social media apps.
The device gets frozen and restarts over and over again. And again get back to normal  at any time for a little while.
How to fix this issue.
Help! Huh

Did you try factory reset?
hovatek
hovatek
hovatek
Administrator
49,612
21-04-2018, 09:08 PM
#3
(21-04-2018, 02:57 PM)Faraz Khan hi
my infinix x509 gets frozen and then restarts . this usually happens at midnight when i'm using social media apps.
The device gets frozen and restarts over and over again. And again get back to normal  at any time for a little while.
How to fix this issue.
Help! Huh

What is your current Build Number and Android version?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Faraz Khan
Faraz Khan
Faraz Khan
Newbie
3
22-04-2018, 03:06 PM
#4
(21-04-2018, 04:59 PM)innagee
(21-04-2018, 02:57 PM)Faraz Khan hi
my infinix x509 gets frozen and then restarts . this usually happens at midnight when i'm using social media apps.
The device gets frozen and restarts over and over again. And again get back to normal  at any time for a little while.
How to fix this issue.
Help! Huh

Did you try factory reset?

yes i did
Faraz Khan
Faraz Khan
Faraz Khan
Newbie
3
22-04-2018, 03:08 PM
#5



(21-04-2018, 09:08 PM)hovatek
(21-04-2018, 02:57 PM)Faraz Khan hi
my infinix x509 gets frozen and then restarts . this usually happens at midnight when i'm using social media apps.
The device gets frozen and restarts over and over again. And again get back to normal  at any time for a little while.
How to fix this issue.
Help! Huh

What is your current Build Number and Android version?

Build number : X509-J5800-KK-20150723
Android version : 4.4.2
hovatek
hovatek
hovatek
Administrator
49,612
23-04-2018, 10:54 AM
#6
(22-04-2018, 03:08 PM)Faraz Khan Build number : X509-J5800-KK-20150723
Android version : 4.4.2

The firmware for that build number isn't yet available at https://www.hovatek.com/forum/thread-20027.html , only a slighly higher build.
I suggest you first backup your current firmware before attempting to flash anything.
Is your phone rooted?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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