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Hovatek Forum MOBILE Android [Please help] Encryption Unsuccessful on Infinix Hot 3 X554

[Please help] Encryption Unsuccessful on Infinix Hot 3 X554

[Please help] Encryption Unsuccessful on Infinix Hot 3 X554

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gideona95
gideona95
gideona95
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13-04-2018, 12:30 PM
#1



Hello,
I need help regarding the INFINIX HOT 3 X-554

I downloaded the phone's custom TWRP recovery (I can't post the link but I got the recovery from androidhq254), and put the phone in fastboot (download) mode, then flashed the recovery image using the following command (fastboot)
Quote:fastboot flash recovery recovery.img
The process was successful , but when I rebooted the device, I got to the encryption unsuccessful screen with a reset phone button. Pressing this button reboots the phone but it only shows the infinix logo and nothing else.

What I have tried.

  1. Tried the Volume down and power combinations to boot into recovery with no avail ( stays at the infinix logo forever)

  2. Tried detecting the device using fastboot and adb and can't see it (while its in the encryption unsuccessful, screen)

  3. Tried using SPFlash tool on 2 PCs (win8.1 and 7) to no avail. (using original USB cable)
Help
I don't understand why I can't get into recovery in this phone, any help in getting the recovery up, or any hacks or tips are appreciated.
I think that the device is still "great" as it charges and indicates that when powered off and connected to charger or cable, so I am positive this is not a brick

Note
  • The phone charges normally when connected to charger or USB

  • I had never booted into the stock recovery

  • USB debugging was enabled when I did the fastboot flash recovery command

  • I did install VCOMM drivers on the two PCS I tested with, but SPFlash tool never saw my device, (I followed instructions to turn the phone off, play with removing and inserting the battery etc.)
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hovatek
hovatek
hovatek
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13-04-2018, 03:49 PM
#2
(13-04-2018, 12:30 PM)gideona95 Hello,
I need help regarding the INFINIX HOT 3 X-554
...

you'll most likely need to flash the phone but before that,
did you by any chance make a firmware backup?
did you take note of the build number of your device?
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