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Ajidefeerefe · 11-04-2018, 05:25 PM

My phone Tecno Camon CX keeps losing connection when i put it on 3g/2g auto or 4g. It sees the network only when its set to 2g. What do i do?

**X3non** · 11-04-2018, 07:45 PM

(11-04-2018, 05:25 PM)Ajidefeerefe Wrote: My phone Tecno Camon CX keeps losing connection when i put it on 3g/2g auto or 4g. It sees the network only when its set to 2g. What do i do?

download NVram for CX @ https://www.hovatek.com/forum/thread-13992.html and flash using SP flash tool @ https://www.hovatek.com/forum/thread-159.html
lets know the outcome

Ajidefeerefe · 13-04-2018, 11:29 AM

(11-04-2018, 07:45 PM)X3nonTha Wrote:
(11-04-2018, 05:25 PM)Ajidefeerefe Wrote: My phone Tecno Camon CX keeps losing connection when i put it on 3g/2g auto or 4g. It sees the network only when its set to 2g. What do i do?

Thanks for you response. In addition, i also noticed that when i am making calls, the phone isn't quite loud enough with the volume turned up to maximum. Even putting it on loudspeaker isnt quite loud.

**X3non** · 13-04-2018, 03:40 PM

(13-04-2018, 11:29 AM)Ajidefeerefe Wrote: Thanks for you response. In addition, i also noticed that when i am making calls, the phone isn't quite loud enough with the volume turned up to maximum. Even putting it on loudspeaker isnt quite loud.

did you try a different network to be sure it isn't due to poor network signal?

***hovatek*** · 14-04-2018, 09:54 AM

(13-04-2018, 11:29 AM)Ajidefeerefe Wrote: Thanks for you response. In addition, i also noticed that when i am making calls, the phone isn't quite loud enough with the volume turned up to maximum. Even putting it on loudspeaker isnt quite loud.

Test the call volume using a headset if its also low
Create a new thread for this and give us feedback

Ajidefeerefe · 18-04-2018, 10:12 PM

I have downloaded nvram and tried to flash to my phone. But when i click on "Download". SP Flash tool doesn't reflect that it has seen my phone.

xerxes · 19-04-2018, 11:30 AM

(18-04-2018, 10:12 PM)Ajidefeerefe Wrote: I have downloaded nvram and tried to flash to my phone. But when i click on "Download". SP Flash tool doesn't reflect that it has seen my phone.

You'll need to install VCOM drivers. see https://www.hovatek.com/forum/thread-440.html

Ajidefeerefe · 24-04-2018, 12:27 PM

I have installed VCOM drivers, yet, SP Flash tool doesnt see my phone

xerxes · 24-04-2018, 03:05 PM

(24-04-2018, 12:27 PM)Ajidefeerefe Wrote: I have installed VCOM drivers, yet, SP Flash tool doesnt see my phone

On what version of windows are you running sp flash tool?

Ajidefeerefe · 25-04-2018, 01:55 AM

Windows 10. I tried it on my windows 8 pc too. SP flash tool would see my phone if it was my Tecno Y4.

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