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Honeazy · 04-04-2018, 04:00 PM

Please guys i bought infinix note 4 feb 14th 2018 and since than i am facing battery issue, my battery can't even last 10hrs with data on and it also heats up quickly during usage. Even my old note 2 battery last longer then it. Was thinking can this be battery issue i.e. do i need a ba3 replacement or is it software issue cus i am running on 8.1. Pls i need help.

**X3non** · 04-04-2018, 06:44 PM

(04-04-2018, 04:00 PM)Honeazy Wrote: Please guys i bought infinix note 4 feb 14th 2018 and since than i am facing battery issue, my battery can't even last 10hrs with data on and it also heats up quickly during usage. Even my old note 2 battery last longer then it. Was thinking can this be battery issue i.e. do i need a ba3 replacement or is it software issue cus i am running on 8.1. Pls i need help.

did the phone have this issue when you initially bought it?
did you recently upgrade from android 7 to 8?

Honeazy · 04-04-2018, 06:52 PM

Yes..... the battery does''not really last long right from day 1

Honeazy · 04-04-2018, 06:53 PM

I recently just updated to 8.0 thinking it will fix the issue

**X3non** · 04-04-2018, 09:55 PM

(04-04-2018, 06:52 PM)Honeazy Wrote: Yes..... the battery does''not really last long right from day 1

you might need to test a different battery
try booting the phone into safe mode @ https://www.hovatek.com/forum/thread-572.html ; use the device for a while in this mode and see if it persists

Honeazy · 05-04-2018, 10:01 AM

Okay I will do just that. but what baffles me is that can a brand new phone have battery issue, like can d battery need replacement.

***hovatek*** · 05-04-2018, 10:52 AM

(05-04-2018, 10:01 AM)Honeazy Wrote: Okay I will do just that. but what baffles me is that can a brand new phone have battery issue, like can d battery need replacement.

It could be the battery. It could also be some apps you have installed, poor RAM optimization or power intensive tasks you're running.
Try Safe Mode and let see what happens

Honeazy · 05-04-2018, 12:30 PM

I have tried it and it's not different from the normal mode

xerxes · 05-04-2018, 03:38 PM

(05-04-2018, 12:30 PM)Honeazy Wrote: I have tried it and it's not different from the normal mode

You'll need to try a different battery.

Honeazy · 06-04-2018, 11:25 AM

(05-04-2018, 03:38 PM)innagee Wrote:
(05-04-2018, 12:30 PM)Honeazy Wrote: I have tried it and it's not different from the normal mode

You'll need to try a different battery.

Like how much will a new battery cost

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