Hovatek Forum MOBILE Android [Please help] Finger print issue on infinix hot 5 lite
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[Please help] Finger print issue on infinix hot 5 lite

[Please help] Finger print issue on infinix hot 5 lite

DePrestige
DePrestige
DePrestige
Enthusiastic Member
8
03-04-2018, 03:59 PM
#1



My infinix hot 5 lite fingerprint not working at all, not even detecting the sensor on phone memory after I sent the phone for flashing.
Please I need your assistances.
hovatek
hovatek
hovatek
Administrator
49,610
03-04-2018, 06:06 PM
#2
(03-04-2018, 03:59 PM)DePrestige My infinix hot 5 lite fingerprint not working at all,  not even detecting the sensor on phone memory after I sent the phone for flashing.
Please I need your assistances.

do you recall the build number of your device before flashing? 
do you get any specific error when you try to use the fingerprint?
DePrestige
DePrestige
DePrestige
Enthusiastic Member
8
03-04-2018, 06:31 PM
#3
I did not take note of initial build number before flashing.
Before flashing there was no error message concerning the fingerprint, it was working perfectly.
But since it was flashed noting like fingerprint response. It's just as if the fingerprint does not exist, cos no error message. It's not working at all, it's 100% disabled, but the scanner is on the hardware.
hovatek
hovatek
hovatek
Administrator
49,610
04-04-2018, 11:19 AM
#4
(03-04-2018, 06:31 PM)DePrestige I  did not take note of initial build number before flashing.
Before flashing there was no error message concerning the fingerprint, it was working perfectly.
But since it was flashed noting like fingerprint response. It's just as if the fingerprint does not exist, cos no error message. It's not working at all, it's 100% disabled, but the scanner is on the hardware.

The problem must be the firmware that was flashed.
what's the phone's present Build Number

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xerxes
xerxes
xerxes
Senior Member
8,357
04-04-2018, 11:22 AM
#5



(03-04-2018, 06:31 PM)DePrestige I  did not take note of initial build number before flashing.
Before flashing there was no error message concerning the fingerprint, it was working perfectly.
But since it was flashed noting like fingerprint response. It's just as if the fingerprint does not exist, cos no error message. It's not working at all, it's 100% disabled, but the scanner is on the hardware.

What's the phone's current build no.?
Dump the phone's firmware in scatter format using miracle. see https://www.hovatek.com/forum/thread-13347.html
Also, do you have access to working (no fingerprint issue) Infinix hot 5 lite?
DePrestige
DePrestige
DePrestige
Enthusiastic Member
8
04-04-2018, 07:56 PM
#6
The build number is: X559-H8015AB-N-170818V107

I just noted your working periods. Thanks.
Help me out
DePrestige
DePrestige
DePrestige
Enthusiastic Member
8
04-04-2018, 08:03 PM
#7
The build number is: X559-H8015AB-N-170818V107. Thanks.
Help me out.
The fingerprint is not functioning at all. After the flash
hovatek
hovatek
hovatek
Administrator
49,610
04-04-2018, 09:42 PM
#8
(04-04-2018, 07:56 PM)DePrestige The build number is: X559-H8015AB-N-170818V107

I just noted your working periods. Thanks.
Help me out

you'll need to try a different firmware build
download another full stock rom build @ https://www.hovatek.com/forum/thread-20108.html
and flash using SPft @ https://www.hovatek.com/forum/thread-159.html
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