Infinix note 3 freezing

shadow
Techie Member

59

27-03-2018, 08:20 AM

#1

Pls my infinix note 3 is hanging and sometimes it freez that i will have to off the phone and sometimes it won't even boot up.....I have flashed the firmware, at a point it works, and freezed again. Pls wat can I do

xerxes
Senior Member

8,357

27-03-2018, 11:30 AM

#2

(27-03-2018, 08:20 AM)shadow Pls my infinix note 3 is hanging and sometimes it freez that i will have to off the phone and sometimes it won't even boot up.....I have flashed the firmware, at a point it works, and freezed again. Pls wat can I do

After flashing, did you go through the initial setup wizard or the phone just boots to home screen with all apps and files intact as if nothing happened.

hovatek
Administrator

49,753

27-03-2018, 12:05 PM

#3

(27-03-2018, 08:20 AM)shadow Pls my infinix note 3 is hanging and sometimes it freez that i will have to off the phone and sometimes it won't even boot up.....I have flashed the firmware, at a point it works, and freezed again. Pls wat can I do

boot the phone into safe mode using https://www.hovatek.com/forum/thread-572.html
does it still freeze?
BTW, did you recently update the phone?

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shadow
Techie Member

59

27-03-2018, 01:26 PM

#4

Yes after flashing I was able to enter setup wizard, and even installed apps but few minutes later it got freezed again

xerxes
Senior Member

8,357

27-03-2018, 02:19 PM

#5

(27-03-2018, 01:26 PM)shadow Yes after flashing I was able to enter setup wizard, and even installed apps but few minutes later it got freezed again

Answer @Hovatek's questions above and also boot to safe mode as he suggests and let us know the outcome.

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