[jshanilla21]

hi,

ive installed the pdaNet and connected to my phone and it says connected. but when trying to copy the NVRAM backup into the backup folder, it keeps asking me for a password. ive switched my phone on and off countless times but nothing is forthcoming. it is showing the name of the network provider but says no service.

The no service is on both sim cards.

Thanks,
Nash.

[X3non]

hi,

ive installed the pdaNet and connected to my phone and it says connected. but when trying to copy the NVRAM backup into the backup folder, it keeps asking me for a password. ive switched my phone on and off countless times but nothing is forthcoming. it is showing the name of the network provider but says no service.

The no service is on both sim cards.

Thanks,
Nash.

what is your infinix model?
where or how did you get this nvram backup?
finally, verify if the baseband of the device is UNKNOWN [settings > about > baseband]