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[Please help] Smartwatch show no service

[Please help] Smartwatch show no service

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Mubarak U Abubakar
Mubarak U Abubakar
Mubarak U Abubakar
Junior Member
29
10-03-2018, 05:33 AM
#1



Hello... I bought a Q18 smartwatch online everything seems to be working fine but when I inserted a sim card.... It's says no service or emergency ...i need help resolving this issue plz
hovatek
hovatek
hovatek
Administrator
49,607
10-03-2018, 11:10 AM
#2
(10-03-2018, 05:33 AM)Mubarak U Abubakar Hello... I bought a Q18 smartwatch online everything seems to be working fine but when I inserted a sim card.... It's says no service or emergency ...i need help resolving this issue plz

Have you tried another network's SIM?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Mubarak U Abubakar
Mubarak U Abubakar
Mubarak U Abubakar
Junior Member
29
10-03-2018, 12:31 PM
#3
(10-03-2018, 05:33 AM)Mubarak U Abubakar Hello... I bought a Q18 smartwatch online everything seems to be working fine but when I inserted a sim card.... It's says no service or emergency ...i need help resolving this issue plz
Yes I try three different sim
X3non
X3non
X3non
Recognized Contributor
22,062
10-03-2018, 01:53 PM
#4
(10-03-2018, 12:31 PM)Mubarak U Abubakar Yes I try three different sim

check if the watch still has valid IMEI
Mubarak U Abubakar
Mubarak U Abubakar
Mubarak U Abubakar
Junior Member
29
10-03-2018, 02:13 PM
#5



(10-03-2018, 01:53 PM)X3non
(10-03-2018, 12:31 PM)Mubarak U Abubakar Yes I try three different sim

check if the watch still has valid IMEI

How do I check Dt plz.... What if it does nt have what do I do nxt
Mubarak U Abubakar
Mubarak U Abubakar
Mubarak U Abubakar
Junior Member
29
10-03-2018, 02:19 PM
#6
(10-03-2018, 02:13 PM)Mubarak U Abubakar
(10-03-2018, 01:53 PM)X3non
(10-03-2018, 12:31 PM)Mubarak U Abubakar Yes I try three different sim

check if the watch still has valid IMEI

How do I check Dt plz.... What if it does nt have what do I do nxt
I just check d imei I don't know if it's valid or not....
X3non
X3non
X3non
Recognized Contributor
22,062
10-03-2018, 11:26 PM
#7
(10-03-2018, 02:19 PM)Mubarak U Abubakar I just check d imei I don't know if it's valid or not....

check if its NULL / invalid or if the numbers even matches with whats on the carton of the device
Mubarak U Abubakar
Mubarak U Abubakar
Mubarak U Abubakar
Junior Member
29
11-03-2018, 11:27 AM
#8
(10-03-2018, 11:26 PM)X3non
(10-03-2018, 02:19 PM)Mubarak U Abubakar I just check d imei I don't know if it's valid or not....

check if its NULL / invalid or if the numbers even matches with whats on the carton of the device

The imei is valid... I was lucky service came up on the smartwatch I even made call with it but now it's gone again
Mubarak U Abubakar
Mubarak U Abubakar
Mubarak U Abubakar
Junior Member
29
11-03-2018, 11:39 AM
#9
(11-03-2018, 11:27 AM)Mubarak U Abubakar
(10-03-2018, 11:26 PM)X3non
(10-03-2018, 02:19 PM)Mubarak U Abubakar I just check d imei I don't know if it's valid or not....

check if its NULL / invalid or if the numbers even matches with whats on the carton of the device

The imei is valid... I was lucky service came up on the smartwatch I even made call with it but now it's gone again

I think the no service issues is due to low frequency.... I was thinking if there is anyway to increase it.
hovatek
hovatek
hovatek
Administrator
49,607
12-03-2018, 10:50 AM
#10
(11-03-2018, 11:39 AM)Mubarak U Abubakar I think the no service issues is due to low frequency.... I was thinking if there is anyway to increase it.

This is why I asked you to try another network's SIM to be sure its not due to that network's poor signal

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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