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Mubarak U Abubakar · 10-03-2018, 05:33 AM

Hello... I bought a Q18 smartwatch online everything seems to be working fine but when I inserted a sim card.... It's says no service or emergency ...i need help resolving this issue plz

***hovatek*** · 10-03-2018, 11:10 AM

(10-03-2018, 05:33 AM)Mubarak U Abubakar Wrote: Hello... I bought a Q18 smartwatch online everything seems to be working fine but when I inserted a sim card.... It's says no service or emergency ...i need help resolving this issue plz

Have you tried another network's SIM?

Mubarak U Abubakar · 10-03-2018, 12:31 PM

(10-03-2018, 05:33 AM)Mubarak U Abubakar Wrote: Hello... I bought a Q18 smartwatch online everything seems to be working fine but when I inserted a sim card.... It's says no service or emergency ...i need help resolving this issue plz

Yes I try three different sim

**X3non** · 10-03-2018, 01:53 PM

(10-03-2018, 12:31 PM)Mubarak U Abubakar Wrote: Yes I try three different sim

check if the watch still has valid IMEI

Mubarak U Abubakar · 10-03-2018, 02:13 PM

(10-03-2018, 01:53 PM)X3non Wrote:
(10-03-2018, 12:31 PM)Mubarak U Abubakar Wrote: Yes I try three different sim

check if the watch still has valid IMEI

How do I check Dt plz.... What if it does nt have what do I do nxt

Mubarak U Abubakar · 10-03-2018, 02:19 PM

(10-03-2018, 02:13 PM)Mubarak U Abubakar Wrote:
(10-03-2018, 01:53 PM)X3non Wrote:
(10-03-2018, 12:31 PM)Mubarak U Abubakar Wrote: Yes I try three different sim

check if the watch still has valid IMEI

How do I check Dt plz.... What if it does nt have what do I do nxt

I just check d imei I don't know if it's valid or not....

**X3non** · 10-03-2018, 11:26 PM

(10-03-2018, 02:19 PM)Mubarak U Abubakar Wrote: I just check d imei I don't know if it's valid or not....

check if its NULL / invalid or if the numbers even matches with whats on the carton of the device

Mubarak U Abubakar · 11-03-2018, 11:27 AM

(10-03-2018, 11:26 PM)X3non Wrote:
(10-03-2018, 02:19 PM)Mubarak U Abubakar Wrote: I just check d imei I don't know if it's valid or not....

check if its NULL / invalid or if the numbers even matches with whats on the carton of the device

The imei is valid... I was lucky service came up on the smartwatch I even made call with it but now it's gone again

Mubarak U Abubakar · 11-03-2018, 11:39 AM

(11-03-2018, 11:27 AM)Mubarak U Abubakar Wrote:
(10-03-2018, 11:26 PM)X3non Wrote:
(10-03-2018, 02:19 PM)Mubarak U Abubakar Wrote: I just check d imei I don't know if it's valid or not....

check if its NULL / invalid or if the numbers even matches with whats on the carton of the device

The imei is valid... I was lucky service came up on the smartwatch I even made call with it but now it's gone again

I think the no service issues is due to low frequency.... I was thinking if there is anyway to increase it.

***hovatek*** · 12-03-2018, 10:50 AM

(11-03-2018, 11:39 AM)Mubarak U Abubakar Wrote: I think the no service issues is due to low frequency.... I was thinking if there is anyway to increase it.

This is why I asked you to try another network's SIM to be sure its not due to that network's poor signal

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